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Old 09-02-2007, 11:43 PM   #1
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New floor blues ---- help!!


Need your advice, please. Just had engineered (Bruce 3 ply) floors installed in about 1000 square feet a month ago. Noticed today that the boards are visibly separating from each other --- short end to short end. It appears random and is highly noticeable. I measured the gaps and some of them are a little more than 2/32 of an inch.

Is this normal??? How wide will the gaps get?? Does it indicate any fault with the installation??

I am trying to educate myself before calling the contractor that did the job.

Thanks in advance!!

Don

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Old 09-03-2007, 12:15 PM   #2
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New floor blues ---- help!!


Usually this sort of thing happens naturally although it sounds like the gaps are pretty big.
Have you tried cranking up the humidity?
Give that a go and see if the gaps subside.

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Old 09-03-2007, 04:36 PM   #3
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New floor blues ---- help!!


Don,

Tell me about the weather conditions when the installation took place. Did the installers bring the wood with them when the job started? Where was the wood the 3 days prior to installation?

Jaz
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Old 09-04-2007, 08:10 AM   #4
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New floor blues ---- help!!


in addition to what JazMan and Florcraft said, get on over to the customer service page at Bruce i.e. Armstrong flooring and ask them what you can expect, maybe this is normal for this product, I'm not saying it is...but you should at least ask. Check out and read up on their installation guides, it won't hurt to have some of the basic install considerations in hand, before talking to your installer.

Rip
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Old 09-06-2007, 05:42 PM   #5
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New floor blues ---- help!!


Florcraft -- Thanks for the tip about the humidity --- I will try that.

Jazman -- The weather was typical Florida summer --- 93 degrees and high humidity. The installers brought the wood with them the day of the install. I have no idea where the wood was the three days before my install. The humidity in the house now is running 37% -- perhaps the root cause is the large difference between the install conditions and the house humidity now.

Rippy -- Thanks for the link --- I posed the question to Armstrong Custom Service -- we will see their response. I read the install directions from Armstrong on line it is not necessary to acclimate their product, but it is best to store the product in the environment in which it will be installed.

Thanks,

Donny
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Old 09-06-2007, 07:14 PM   #6
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New floor blues ---- help!!


Hi Donny,

Exactly what i thought you'd say. The wood should have been delivered, stored open out of the boxes in the environment where it was to be installed for 2-3 days so that it could acclimate.

If you read the installation instructions you will read all about it.

OPPS, I didn't fully read the last paragraph. I think Armstrong's 'no need to acclimate' is ridiculous as you now know. I'd make them do something.

Jaz


Last edited by JazMan; 09-06-2007 at 07:18 PM.
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