konecto plank prestigue - DIY Chatroom

junkwin · 06-26-2008, 07:42 PM

Konecto plank prestigue -- installed professionally august 2007 over existing pine plank flooring ...good seams, rolled, looked great. w/in 6 months significant separating of both vertical & horizontal seams up to 1/4", many areas of lessor separation and a couple corners chipped. retailer and distributor & manufacturer all seem to be in agreement it is defect and some will be replaced & the lessor seams will be glued/filled. they will pay to remove woodstove & hearth to replace under vs the patch job i refused. it has been 6 months and it's still not fixed. retailer says waiting for the specialized distributor installer to break free from a large commercial job - so here i wait.

product seems to be holding up well to my active dogs which is why i purchased....

**Floorwizard** · 06-29-2008, 07:26 PM

Sorry about the problems.
You sat it was rolled so it should be good.
No problems here as of yet-

junkwin · 06-30-2008, 12:54 AM

response to florcraft : yes it was rolled however, there are problems of separating -- that was my point - and that it is very very very difficult to get the problem fixed - they are dragging their feet on getting here (2+ months thus far). just trying to let others know that first off all the product can have problems and the manufacturer is oh so slow to respond. buyer be ware.

VinylVixen · 03-19-2009, 04:06 PM

Thanks for your input...I've read way too many negative reviews to even want to take the risk that mine will turn out right. I want a product that I will NOT have to deal with the vendor, installer, etc about after installation...

Think I'm opting for glue down...

**Floorwizard** · 03-19-2009, 04:17 PM

Quote:

just trying to let others know that first off all the product can have problems

Which product won't?

Quote:

I want a product that I will NOT have to deal with the vendor, installer, etc about after installation...

And that would be.........?

Quote:

I've read way too many negative reviews to even want to take the risk that mine will turn out right.

DIY friendy + Popular product = lots of bad reviews.
Buy a non-DIY friendly products that is not popular and you could still have the same results

But believe what you want to....

I believe from my experience (which is vast...many jobs)
and not what I read....