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Old 10-02-2008, 02:42 PM   #76
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Konecto flooring failure/Don't recommend


Jamie: your pictures look great. Just wanted to confirm: you used the Konecto Prestige? What color is that? It looks great!

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Old 10-02-2008, 04:21 PM   #77
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Konecto flooring failure/Don't recommend


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Originally Posted by dljacks View Post
Jamie: your pictures look great. Just wanted to confirm: you used the Konecto Prestige? What color is that? It looks great!
Hello;

Yes, Thank You, it is the Konecto Prestige in the Traditional Color.

Thanks!
Jamie
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Old 10-05-2008, 12:00 PM   #78
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Konecto flooring failure/Don't recommend


Has anyone used Koneto flooring on steps? If so, how was the edge covered and did the florring still float?


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Old 10-05-2008, 12:32 PM   #79
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Konecto flooring failure/Don't recommend


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Originally Posted by jarsak View Post
Has anyone used Koneto flooring on steps? If so, how was the edge covered and did the florring still float?


Jarsak
NO, and it is not recommended.

I made a recent post with photos of stairs, scroll down a little bit and you will see it. ( or click here to go right to that post : Konecto flooring failure/Don't recommend )

As I recently mentioned, I strongly recommend that you use oak treads and raisers. I would just stain them a color that is close to that of your trim, as your not going to be able to match the konecto that well.

Jamie

Last edited by jamiedolan; 10-05-2008 at 12:34 PM. Reason: added link
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Old 10-07-2008, 07:25 PM   #80
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Konecto flooring failure/Don't recommend


My husband and I installed Konecto "wood" floors last October at the recommendation of the company that installed the flooring. After one month or so after the installation was complete, the planks began to separate. We installed 1035 square feet of this flooring and now we are too embarrassed about the way it looks to have company come visit us. We did contact the distributor, and they supposedly have been trying to get in contact with the Konecto representative, we are no closer to having this problem fixed than we were when the planks first started separating. Our frustration is mounting and we are seriously considering contacting our local TV news station with this problem. Any ideas anyone??
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Old 10-07-2008, 07:35 PM   #81
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Konecto flooring failure/Don't recommend


Gopher2772, thanks for the info. I'm beginning to wonder if this might not be a good idea. I'm still waiting for out distributer/installer to come back and lets us know what they have found. I'll keep everyone updated as I get more info

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Old 10-07-2008, 08:09 PM   #82
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Konecto flooring failure/Don't recommend


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Originally Posted by gopher2772 View Post
My husband and I installed Konecto "wood" floors last October at the recommendation of the company that installed the flooring. After one month or so after the installation was complete, the planks began to separate. We installed 1035 square feet of this flooring and now we are too embarrassed about the way it looks to have company come visit us. We did contact the distributor, and they supposedly have been trying to get in contact with the Konecto representative, we are no closer to having this problem fixed than we were when the planks first started separating. Our frustration is mounting and we are seriously considering contacting our local TV news station with this problem. Any ideas anyone??
What kind of Konecto did they install?

Did they roll the floor at the time of installation?

I installed Konecto Prestige in our house 2 & 1/2 months ago and have not seen any problems with it.

Jamie
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Old 10-16-2008, 02:33 PM   #83
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Konecto flooring failure/Don't recommend


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We had about 900 sf installed in November of last year. Within a week, the seams began to lift from each other. The installers seemed to have done a good job, taking care to follow the directions precisely. We are now hearing that Konecto has had problems with adhesive failure. The distributor's only comment is to "make a warranty claim". The distributor has taken over a month to file a claim, and the folks at Konecto will barely speak with us directly, insisting we must go through our retailer, who then must go through the distributor. It's frustrating to be at the mercy of someone who doesn't care since they've already obviously been paid for the materials.

We would say - Don't bother with this flooring unless you are prepared to take your chances. Now we will have to tear up the house again - removing the baseboards and all the furniture so the problem can be solved. That is, if the manufacturer, distributor and retailer ever make good on the warranty.

We tried again today to call Konecto directly. They refuse to give us any information even as to the status of our claim, other than to say that there is one. They reiterated that they do not speak directly to the consumer. The claims representative from TriWest (distributor) does not return calls from our retailer. No one from TriWest or Konecto will come out and even look at the floor. We will keep this thread updated.
We did 4000 s/f in a restaurant of the Prestige plank. We tried a heat gun on the seams to no avail, then we used a plain old household iron with paper under it. Worked perfectly.

Hope this helps.

Last edited by PDowns; 10-16-2008 at 02:44 PM. Reason: picture
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Old 10-17-2008, 09:01 AM   #84
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Konecto flooring failure/Don't recommend


Quote:
Originally Posted by PDowns View Post
We did 4000 s/f in a restaurant of the Prestige plank. We tried a heat gun on the seams to no avail, then we used a plain old household iron with paper under it. Worked perfectly.

Hope this helps.
Do you know what happened that caused problems with the seems? I still have not seen a single thing wrong with any of my seems. I rolled the way you are suppose to.

I saw my first Konecto "Problem" yesterday. I found 2 small (less than dime size) areas that I actually took chunks out of the flooring. A few weeks ago, I slipped and dropped a 15 foot long heavy wood railing with brackets mounted on it from upstairs, it slide down the stairs at rocket speed, only to be stopped when one of the mounting brackets nailed the konecto and took the full impact.

I was disappointed to see the damage in my new Konecto, but it was my fault, and it was sure one heck on an impact that it look to damage it. I have dropped other things on it that have not caused any damage at all.

Overall, I have to say it is pretty tough stuff. It that had been a piece of tile it hit, I have no doubt that it would have shattered.

Unfortunately, no flooring is completely indestructible.

Jamie
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Old 10-23-2008, 02:42 AM   #85
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Konecto flooring failure/Don't recommend


We installed about 500 sq. feet the Konecto knock-off (Allure) a year ago in what we laughing refer to as battlefield conditions. 23 year old manufactured home with somewhat questionable sub-floor. 4 out of six installers who bid for sheet vinyl recommended new underlayment. We chose to level and fill any rough spots and installed Allure.

We are at 2300 foot elevation and due to power outages, bad weather, summer heat, heavy winter snow, etc. we can experience wildly fluctuating temperatures.

We also have not one, but two elderly incontinent large dogs, live on a farm and have been known to track in all kinds of filth on our boots. All I can say is so far, so good. (fingers tightly crossed)

The floor has been a godsend when it come to dealing with the dogs. It has been easy to clean up after them (A near round the clock ordeal) and despite being laid on less than perfect sub-floor it has not shown our lack of expertise at floor leveling.

We did bring the flooring into the rooms where it would be installed several WEEKS ahead of time (It took that long to get the gumption to start the project.) We worked slowly and carefully picking every piece of lint and stray dog hair off the adhesive. It took us almost a week ( spending a few hours a day) to lay the floor-so long the rental company gave us a discount on the roller which we spent hours running back and forth in every possible direction over the floor. (We installed during the summer with interior temperatures at about 72 degrees.)

The only small quibble I have had with the floor is that is tends to have a tiny separation in areas that don't float....such as under my heavy 300+ pound television that is in one corner of the room...

Is it a perfect floor? I dunno about that. It is easy to clean and has stood up to what we have thrown at it. If I was building a new house I would be hard pressed to come up with a surface that I would like better. I only hope it will continue to hold together because I would be heart broken to have to find another product to replace it... and I used the cheap stuff!
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Old 11-04-2008, 01:26 PM   #86
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Konecto flooring failure/Don't recommend


We recently had this flooring installed in our school. Nightmare! It has worked well everywhere but our kitchen, there is lifting everywhere. After at least 15 calls to the installer they finally came out and told me that the problem was too many appliances in our kitchen, Hello?? Shouldn't I have been warned that it wouldn't work in a kitchen? BTW, we have 1 refrigerator, 1 oven that is used only once a week and a dishwasher. Now I am being told that the product I bought has no warranty and I just basically have to replace it on my own dime. Does this sound at all reasonable? Would love some advice.

Thanks!
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Old 11-04-2008, 05:07 PM   #87
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Konecto flooring failure/Don't recommend


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After at least 15 calls to the installer they finally came out and told me that the problem was too many appliances in our kitchen,
He is wrong.

Quote:
Shouldn't I have been warned that it wouldn't work in a kitchen?
Nope. Not at all.

Quote:
Now I am being told that the product I bought has no warranty and I just basically have to replace it on my own dime. Does this sound at all reasonable?
If you bought it from the internet there is a chance there is no material warranty. As far as install, it sounds like you got a "tail light" warranty. Once you see the installers tail light, your warranty is toast.
Product needs to be acclimated upside down in the cartons.
Rolled with a 100 lb roller when complete.
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Old 11-05-2008, 11:09 AM   #88
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Konecto flooring failure/Don't recommend


Quote:
Originally Posted by Florcraft View Post
Product needs to be acclimated upside down in the cartons.
What is with the upside down thing? I left mine right side up. Installed over 3 months, no problems.

I still think the prestige is a great floor. I am puzzled as to why others seem to have problems with it.

I have put a few scuffs into my konecto, but I hope they are going to come out with a buffing.

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Old 11-06-2008, 01:03 PM   #89
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Konecto flooring failure/Don't recommend


Quote:
Installed over 3 months, no problems.
Luck has a bit to do with that.
Upside down helps the tabs bend opposite if the way it is laid.
If left right side up then the tabs bend down at times. So when you install it will pull away...

sometimes......
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Old 11-06-2008, 02:28 PM   #90
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Konecto flooring failure/Don't recommend


Let's see.

You have to acclimate it. You have to store it upside down. You have to roll it out. You can't install it on a weekday. You have to know a one eyed pirate. You have to install it while standing on one leg.

Not going to be using this product any time soon.

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