Home Depot Traffic Master by Allure Ungluing

woodoc502 · 12-22-2007, 03:55 PM

Do not buy and tell them why. Wonderful idea great product easy to install but the glue does not hold the strips together (important to follow instructions using a pressure roller).

Home Depot inspected the ungluing strips and acknowledges the problem with Allure Traffic Master but we have no response from Allure or replacement for the 35 boxes and labor we paid to have laid.

October thru Dec 2007 no returned calls and we have been very courteous but Home Depot does not care, at least in Sierra Vista Arizona.

Floorwizard · 12-22-2007, 08:17 PM

sorry to hear about that.

mngal · 03-12-2008, 07:14 PM

Trafficemaster Allure Vinyl Flooring--BAD Experience!!
Just wanted to share our horrible experience with this product to spare others the heartache and frustration we have had this past year. First the seams lifted, which eventually led to Halstead (the manufacturer) refunding our total amount spent on this product. Then upon removal of the product, we found solid MOLD growing under the flooring!! We had installed it in a "dry" walkout basement which is actually a foot above grade/ground level. We had carpet and padding down for 7 years with no moisture/mold issues. Now our cement subfloor has been compromised, and even after cleaning with bleach and water 3 times, we are still told by professionals to seal it with a mold inhibitor paint to prevent any mold spores that are still in the cement from growing in the future. In my opinion, based on our experience, this product has a flaw in it's application for use. It seems to set up conditions for moisture to be trapped and breed mold. You don't have this issue with carpet as it breathes, and you don't have this issue with traditional vinyl because it is glued completely to the subfloor or sealed around the perimeter. This product doesn't require any floor prep in it's install and it doesn't seal out air with any type of gluing down of the floor. In my opinion this allows air and moisture to be trapped under the vinyl, and presto! you have a science project growing in your home! I feel we were lucky to have the seam lifting issue which led to us removing the flooring from our home after only 8 months....what if we had left it for 5 years...can you imagine the mold levels that might have existed then?! Contact me if you want pictures!!!

boyder · 07-23-2008, 08:51 PM

i put down 400 sq ft of traffic master allure flooring. installation was a breeze and everything looked great until we had a little water seep into our basement because of a heavy rainfall. moisture would constantly seep up through the seams and after consistent drying and stepping down the seams, the glue would come through and dry and the floor would look like crap. then the seams nolonger would stick and i have turned up planks all over. did the hairdryer thing to no avail. i would take a scraper to all the dried glue, vacume everything up, step down all the raised seams, floor looks good, two days later, floor looks like crap, same thing dried glue on all the seams and buckling all over. i havent yet went back at home depot yet, but will. koneteco sounds intiguing same installation process but am worried about the glue factor, right now am not too concerned about the wear factor and mil. thickness because i was fairly satissfied with the floor after i got it down. if konetico is manufactured at the same plant as allure, wont i have the same problem. HELP.

HomeDepot23 · 07-23-2008, 09:12 PM

Get to HD sooner than later. Each passing month will make them less sympathetic to your cause. Time is on their side not yours. Be polite, state the facts and let them know you would appreciate their help, while letting them know you expect their help, if that makes sense.

Don't go in with the I spend 80 grand a year. I think there is a hidden trigger in those words that makes all ASM's tune you out.

Hope I'm not the expeditor you'll be dealing with. I don't want any more problems.

Seriously though. The 1 and only complain I had with the company was dealt with brilliantly. Customer is happy.

dieselcake · 07-24-2008, 10:05 AM

LOL @ at expecting any customer service at home dope

dieselcake · 07-24-2008, 10:06 AM

BTW search Konecto
same issues
I as a retailer have had the same job fail TWICE

nice product

southerncharm · 08-11-2008, 03:37 PM

Quote:

Originally Posted by mngal

Trafficemaster Allure Vinyl Flooring--BAD Experience!!
Just wanted to share our horrible experience with this product to spare others the heartache and frustration we have had this past year. First the seams lifted, which eventually led to Halstead (the manufacturer) refunding our total amount spent on this product. Then upon removal of the product, we found solid MOLD growing under the flooring!! We had installed it in a "dry" walkout basement which is actually a foot above grade/ground level. We had carpet and padding down for 7 years with no moisture/mold issues. Now our cement subfloor has been compromised, and even after cleaning with bleach and water 3 times, we are still told by professionals to seal it with a mold inhibitor paint to prevent any mold spores that are still in the cement from growing in the future. In my opinion, based on our experience, this product has a flaw in it's application for use. It seems to set up conditions for moisture to be trapped and breed mold. You don't have this issue with carpet as it breathes, and you don't have this issue with traditional vinyl because it is glued completely to the subfloor or sealed around the perimeter. This product doesn't require any floor prep in it's install and it doesn't seal out air with any type of gluing down of the floor. In my opinion this allows air and moisture to be trapped under the vinyl, and presto! you have a science project growing in your home! I feel we were lucky to have the seam lifting issue which led to us removing the flooring from our home after only 8 months....what if we had left it for 5 years...can you imagine the mold levels that might have existed then?! Contact me if you want pictures!!!

Hi,

I would love to see pics! I was in Home Dept. today to buy a plant and just happen to see the flooring and thought it was real wood floors untill I picked up the sample. The lady that worked there said that it was a great sale, etc.... my husbad and I are wantinf to get for the whole house (2,600 sqft). however, I'm having 2nd thoughts after reading your post. Also, did you get ALL of your money back and how long did it take?

jb repair student · 11-05-2008, 11:04 AM

I've had the Allure flooring installed at work and so far it looks great! Any suggestions on the best way to clean it? I've just used a dry dust mop but some of the scuff marks in the high traffic areas concern me and I don't want to damage the surface by using a harsh cleaner.

dieselcake · 11-05-2008, 12:50 PM

Get the prestige line as other say! It's sooo much better!

Same product!
Same seam strip adhesive!
Same failures!
Good times folks!

but.. It has aluminom oxide finish and a better wear layer! Only problem is it will separate again, and again, and again.
More money for our Konecto pusher AKA "26 yrs in flooring"

RSandlin · 11-05-2008, 04:39 PM

but.. It has aluminom oxide finish and a better wear layer! Only problem is it will separate again, and again, and again.

Really? Every time? Are you sure of that? Or are you just making it up cause 26yr is just rubbing you the wrong way?

jennydavis · 11-05-2008, 04:48 PM

I think it may have been easier to go with the cheaper Allure. Home Depot seems easier to work with. I have been getting nowhere with a Konecto claim for over 2 months. It was not in my opinion worth the extra $6,000 dollars for a "superior product".

Not all products suceed 100% of the time and not all fail 100% of the time.

But without a doubt my flooring is ugly and it did FAIL.

dieselcake · 11-06-2008, 10:56 AM

Quote:

Originally Posted by RSandlin

Really? Every time? Are you sure of that? Or are you just making it up cause 26yr is just rubbing you the wrong way?

everytime 26yrs Alter?
no, I have said many times above grade installs would be fine for konecto
below grade or over concrete slabs is an absolute death wish waiting to happen.
Google Konecto/allure failures my friends
do your own research

RSandlin · 11-06-2008, 11:04 AM

Konecto is just fine for below grade installations on concrete. Actually it's the perfect product for it.

Floorwizard · 11-06-2008, 01:01 PM

Quote:

Google Konecto/allure failures my friends

Google failures of ANY product and you will get results. That's why it's the internet.
Google the other way (good results) and check those out too.
Get all info and make an informed decision.
Look only one way and you will get hit by a car dude.

Quote:

Konecto is just fine for below grade installations on concrete.

That's right.