Floor Dimension Confusion
The excuse they gave you is BS. Hardwood comes in many sizes and it's not identified by the unfinished raw dimension. The most basic common width is 2.25 like you got, other widths are usually more expensive.
They either made a mistake or went for the cheaper flooring. At this stage I am not sure what you can make them do however. I mean they should do something, but I doubt a judge will order them to remove and replace it with wider strip flooring.
That, should be your position unless you saw the flooring and had an opportunity to inspect and approved it before it was installed. I think the common law will not be in your favor with the exception of a monetary reduction to you. Once it's installed, you can not later claim that it's not substantially what you ordered, after all, it's now part of your house. It's not the same as sending your dinner back or exchanging an item.
I have no personal experience in this type of problem, but based on things I've read and tv court shows, the best you should expect is some $$$ back.
Tile 4 You LLC Troy, MI
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