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Old 03-28-2008, 11:07 AM   #16
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Edge Flooring


It is touted as a DIY product. But if my husband and I (both with Master's degrees, perfectly capable of following directions, avid remodelers, and he is anal retentive about doing things perfectly) can't install this product and have it be sucessful, then maybe it shouldn't be on the shelves for the DIYer. Period. Inspect that. And if I'm hiring a pro, I'm putting in a REAL ceramic floor.


Last edited by mamas_llamas; 03-28-2008 at 12:34 PM. Reason: more thoughts
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Old 04-04-2008, 07:14 PM   #17
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my floor started cracking after 4 years .with some good legwork, lowes was able to track down the parent company. without any futher questions I was refunded the money for the floor, undermat and grout ($1200.)
needed orig. paperwork. only bad thing was lowes would only give me store credit
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Old 04-07-2008, 12:49 AM   #18
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Dave....I am having the same issue with our floor. What did you need to do to get Lowes to refund the money? We have cracking tiles and no matter what we do the floor will not come clean. I have all the original paperwork. If you could help me out that would be great. Thanks!
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Old 04-07-2008, 01:32 PM   #19
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Fluffy72 If you will send me your email address I will give you my home phone # it will be much easer that way . just send a little note about edge flooring to bergerbits53@snet.net
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Old 04-07-2008, 06:06 PM   #20
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Hi I have recently bought these tiles in the UK. unfortunately I have not bought enough. I am willing to take these of anyones hands for a reasonable price within the UK despite all the problems.
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Old 04-09-2008, 03:48 PM   #21
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Originally Posted by fluffy72 View Post
Dave....I am having the same issue with our floor. What did you need to do to get Lowes to refund the money? We have cracking tiles and no matter what we do the floor will not come clean. I have all the original paperwork. If you could help me out that would be great. Thanks!
fluffy call today after 6:00
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Old 04-17-2008, 12:54 PM   #22
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We bought the edge tile for the bathrooms and kitchens, do to family matters was not able to install it, that was about 8 months ago. Now we are ready but can not find the grout and any of the materials needed to install. Went to Lowes said they didn't have any of the materials we needed. Now I read all the "wonderful things" written about the product, iam scared to death. Of course I can't find receipt.
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Old 04-17-2008, 01:42 PM   #23
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We bought the edge tile for the bathrooms and kitchens, do to family matters was not able to install it, that was about 8 months ago. Now we are ready but can not find the grout and any of the materials needed to install. Went to Lowes said they didn't have any of the materials we needed. Now I read all the "wonderful things" written about the product, iam scared to death. Of course I can't find receipt.
Take it back anyway. Let them find the lowest price they sold it for and refund based on that.
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Old 04-20-2008, 06:21 PM   #24
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Y'All are right, my floor was installed by a professional in October 2007, can't tell you how much I HATE it. Won't come clean, just doesn't look good. I have half a house of it. Can't believe the mistake I made. Live & learn, I'll have to live with it for a long time
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Old 04-06-2009, 10:45 AM   #25
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I have been in the flooring business for 35 years and I have installed OVER 25,000 sqft in the last 3 years of the edge product with only 1 complaint that was easily fixed. This Product is Great, but you MUST install it correctly.
I also inspect floors and I did inspect 14 different complaints on edge flooring, all of the complaints were due to installation errors & water problems. I am sure that if I inspected the floors that are inquestion above it would be the same issue.
Don't know if you work for the Edge company or still have a truck load of this crap you need to get rid of, but this is a poor product in every way. Home owners and installers were sold on a good idea which never made for a good flooring choice. Even if you spend bank on professional installation, the cleaning, repairing, and finding replacement material are nightmares. Be honest, if this product is so great why has everyone stopped carrying it.
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Old 07-27-2009, 07:24 PM   #26
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I'm almost done with installing grout in edge flooring and ran out of that "cheese whiz" grout. Does anyone know where I can purchase? I've tried everyone.

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