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Old 09-08-2008, 01:18 PM   #1
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Is this color contrast satisfactory between flooring and threshold?


Hi,

Our floors are Brazilian walnut by BR-111, and today we received the supposedly matching thresholds. The floors have a wide variety of natural shade differences, but the thresholds are substantially darker, and obviously stained an even dark mahogany. We have three thresholds, and they all look just like this. BR-111 customer service is telling me that their Brazilian walnut thresholds naturally vary in shade, but that is simply not the case. They are stained an even dark mahogany.

Here are some pictures FYI:

http://www.diychatroom.com/album.php...&pictureid=576
http://www.diychatroom.com/album.php...&pictureid=577

What should I do??

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Old 09-08-2008, 02:48 PM   #2
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Is this color contrast satisfactory between flooring and threshold?


Okay, I should retract the question because BR-111 customer service looked into it some more after I sent the photos, and they did confirm that a batch of these T-moldings was indeed stained, and we had the bad luck of receiving three of them by mistake.

Other than that, we've been very happy with the product, and our installer says there's virtually no damaged floor boards in our order of about 2K square feet. Amazing!

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