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rodger_j 07-14-2008 06:42 PM

is this bad tiling or am I being fusy???
Hello all. Could somebody tell me how bad this tiling is please?

please feel free to read my long winded history on the job below!

My girlfrind and I have just brought our first flat and we ripped everything out of every room and we are re building from scratch.

We started with the bath room first. We hired a local plumber we had a few recomendations for to do the whole job, which consisded of fitting the new bathroom, tiling (6ft x 6ft) and then doing a re-fit. (850 for the install and 700 for the tiling)

From the very start it has seemed like he has been fitting us in around other jobs so the job has been really dragging on. We gave him a 2 week deadline to finish the tiling which he went over by a day.

We have been been watching the the progress from the bathroom door as we did not want to stand on the floor tiles incase they had not set so we have only just got to see the tiling close up.

a lot of the lines are uneven. For example, at one end he used 1 spacer and at the other end he used 3! the taps are not flush to the wall, and one of the tapes you can see the hole behind the tap!

We pulled him up on it and he said we are being picky as it is only out by mm. and he does not want to redo any of it but he wants 400. Anyways, to cut a long short, how bad is this for a finished job? (some of it is not grouted yet.

Any comments would be great because I an going to have to argue my case with him some more!

Thanks for your time.


ccarlisle 07-14-2008 07:37 PM

Just for clarification Rodger are those slate? and what size are the ones in the shower stall? What did he do in re waterproofing? What is that haze rubbed over the tiles is that grout???

At first glance, seeing the size of the tiles, I would refuse to accept this tile job. Sounds like he should have used a tilesetter. His mortar bed is variable, giving variations in trueness to the wall - to name just one possibility.

Nestor_Kelebay 07-14-2008 09:00 PM

Photos 8310 and 8312:
I don't see anything to complain about there. You want a gap between the tiles so that the grout will well stick in the corners. The fact that the gap isn't uniformly wide isn't a problem cuz he'll be doing this corner joint with his finger so the grout joint itself can look to be of uniform width even though the gap the grout is anchored in isn't of uniform width.

photos 8313 and 8317:
Do those chrome pieces come off? I'd ask him what he's planning to do there. It certainly wouldn't be a good idea to grout around those chrome plated covers because I suspect you'll need to remove those in order to repair the faucet.
If I was him, I would remove those covers and use silicon caulk around the faucet body, and grout the tile joints. Then install the faucet handle covers after the grouting and sealing has been done.

photo 8319:
Is that horizontal grout joint 1/2 inch wide? Wow. How wide are the other horizontal and vertical grout joints. Is this horizontal grout joint significantly wider than the others? Is he cutting the tile to size himself on that wet diamond saw?
Wall tiles do vary a tiny bit in size. I've had to install tile spacers in different ways to accomodate this. However, that looks like an extremely wide grout joint to me, and the only explanation I can think of is that his tiles aren't of uniform size.

Photo 8309:
The gap between the bottom pair of tiles is a little to tight for my liking. If that gap is too small, then with glazed wall tiles at least, the grout will fall out of the corner. Maybe the grout will stick better in the corners because you're not using glazed wall tiles. The pair of tiles above it looks OK in my view.
I wouldn't be concerned that the gap between the tiles on each wall aren't uniform in size. He's going to be shaping that corner grout joint with his finger anyway, so the way it looks will depend on how he shapes it. With the rest of the field tiles on the flat walls, then the width of the gap between tiles will be the width of the grout joint. But, in the corners he'll be wiping down the joint with his fingers and he can easily get a uniform width of grout in the corners even if the gap behind that grout joint isn't uniform in width.

26yrsinflooring 07-14-2008 09:11 PM

Rough job
For 700BP=$1400.00USD (aprox) he started off to cheap that should have clued you in, this shower should pay at least 1000BP+

No Kerdi? Tsk tsk....

On a scale of 1-10 I would give this a 4 .

On hard tile to work with I give it an 8.

Hard tile to work with, lack of experience, these two combined will give you a job like this.
It is acceptable to some standards, not acceptable at by others.

If it is slate you will have lippage problem.If it is porcelian it should not be that bad unless you wall is really bowed. No excuse for the cuts around the fixtures. Redo!

Bud Cline would tell you you to rip it out and restart, he has no patience for this kind of work.

Bud Cline 07-14-2008 09:28 PM

They got screwed!

That's terrible workmanship even given the type of tile it is.

Look at the mismatches and over-cuts at the valve handle. Shoddy pitiful workmanship if you ask me. The whole thing needs to be torn out and redone.:)

The good thing is he is only charging half of what the job is worth but I wouldn't give him another dime.:)

There 26...are ya happy now?:):):)

26yrsinflooring 07-14-2008 09:36 PM

Watta I tell ya!

Bud Cline 07-14-2008 09:48 PM

Yow I'm fairly predictable.:)

angus242 07-14-2008 11:43 PM

How do you feel about the results after spending 850?

Sorry. I'm with Bud on this one. It's terrible work. I don't care what kind of tile it is. A qualified installer should be able to set any tile.

Redo time!

AtlanticWBConst. 07-15-2008 05:25 AM


rodger_j 07-15-2008 06:19 AM

Thank you so much for all of your replies!

The tiles are porcelian and are 300mm x 600mm and the walls were new stud walls that he put up and plastered and he was using a wet diamond saw. I have no idea what he used for waterproofing.

It's good to know that it is not just us being picky and it is a bit shody! (well, not that good, I'd rather it was great!

we have shown the work to some family and friends and most have said "well, it's not that bad but it's not that great either" which is not the response we are after for a brand new install from scratch!

He has since said that we should get somebody else in to finish it and give him 400 for the work he has done!

26yrsinflooring 07-15-2008 06:35 AM

You are being very polite about this.
(Leave it to the English to be polite in a case like this.)

On our side of the pond 1/2 half of the population would have never noticed, the other half would have required a full redo.

If you are so inclined to keep it as is I would suggest paying him but keep it on your terms, not his.
I would knock another 100 off so he learns the lesson to stay out of the tile industry and we tile setters will stay out of the plumbing.
Any tile setter worth his salt that comes after him will gripe about it until it is done.
His actions on this to date, will create setting problems in continuance until completion.

ccarlisle 07-15-2008 07:12 AM

I agree with 26yrs; however, as the consumer, you have a right to expect a job done to minimum standards and, at least in my opinion, this job doesn't meet many. Yes, it might be acceptable to some but I would think most people would enter into a relationship with an installer expecting better since he is the supposed 'professional'. Pricing is no excuse because comparison of price A is impossible with Price B unless you know the difference between the two.

That dilemma is normally taken care of by getting several quotes and checking references. But that's water under the bridge now; at this point you are stuck with what most of us think is a re-do i.e tearing the whole thing down right back to the studs, squaring the whole room up, putting up new walls, waterproofing, putting up new tiles and replacing the fixtures - assuming the plumbing is OK. That's going to cost you money that you would not have had to fork out had the job be set out properly in the first place. So basically you are spending twice for the tear-down and the replacement tiles, everything else you haven't bought yet, so to speak.

So you're taking a loss. Your guy should assume a loss too...

Bud Cline 07-15-2008 08:22 AM

How does anyone know the underlying work and waterproofing isn't as shoddy as what's on the surface. It is - trust me!

You pay now, the shower leaks in a few weeks, then where are you?

Don't pay another dime. If you just have to pay the guy then wait six months to see if anything comes up with the quality of the other areas of the shower. It will.:)

How is the floor constructed, what waterproofs it?
How are the walls constructed, what makes them shower walls?

YOU need to learn more about what it is he has done in this case and he needs to be willing to exp[lain every detail.

Now he wants to bail-out and leave someone else to deal with it???

DON'T PAY HIM!!!:no:

rodger_j 07-15-2008 08:39 AM

Believe me, I have been using plenty of F and C words! I just left them out as I did not want to get banned on my first post!

I think we are just going to get a pro in to see if he can salvage it. The uncut tiles seem fine it's just 3 of the 4 corners of the room that are bad (we have a door in the other corner).

I have a feeling that he got a helper in to cut a batch load of tiles rather than cutting each one to size and then just put them up hoping that we would not complain! (we did see a stack of what looked like to be pre cut tiles)

It's really annoying because I was going to buy some books, take 2 weeks of work and try to do it myself, then I thought nahhhh, I want it to be perfect, I'll just pay the money and get a pro to do it...... If only I had got a pro!

Thanks so much for all your help chaps!

rodger_j 07-15-2008 09:02 AM

We are not having a shower. We are just having a free standing bath, sink and toilet. We are planning a wetroom in our cellar which he will not be doing!

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