Who makes the best refrigerators?
I found consumer report largely useless. Reviews, in general, seem to be of two kinds:
1. Someone gets a brand new shiny appliance, and is so taken by how better it is than what it replaced that they get to their PC, and post something like "I've had it for 2 days and I LOVE it". 5 stars.
2. Someone gets a defective unit and a bad customer service run - and posts a really bad review.
People whose fridge just purrs away for years doing what it should just don't tend to acknowledge the fact enough to go and write a review. People who have something go wrong, and a single service visit fixes it, just take it in stride. I mean, if a model has 2 type 1 reviews and 6 type 2 reviews over 4 years, that's hardly indicative of anything. Yet for someone who doesn't bother to consider the above, the model will appear with a 2/5 star rating. In particular, I know that LG units, beautifully styled, but generally priced lower than brands like Dacor, KitchenAid etc, must have a large sales volume - but about every model has a handful of bad reviews, offset by a smattering of 'just got it' positives.
Far more accurate are word of mouth, various forums, and doing feature-to-price comparison.