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Old 06-13-2011, 03:42 PM   #16
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whirlpool refrigerator has broken filter


Ok, I got mine taken care of. I got some really good glue and carefully put in on only the inside edges of the part that I was able to remove. Then I stuck it back in place, pushed it firmly against the part that was broken off, and left it for 24 hours to cure. After that, I was able to remove the whole thing. I had gotten a tiny bit on the outside (be careful about that.), but I was able to rock it a bit and get it loose. I'm so pleased with myself!

If I hadn't thought of using the other part of the filter to remove it, I was thinking of a broom handle. if the other part is lost, I bet that will work.
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Old 06-21-2011, 06:50 PM   #17
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whirlpool refrigerator has broken filter


Wow, I wish I had tried the bbq fork trick. Very clever. I ended up replacing the housing. I bought one online at a discount and had the problem fixed within 3 days. We didn't realize our filter was broken until we had about 1/4 inch of water in the basement. The water bug from the alarm system was sitting in water and didn't go off. So much for paying monthly for that little piece of equipment. I guess the alarm company will be telling me there has to be a foot of water before it goes off. Also, the insurance adjuster came out and because of some evidence of previous water leakage, informed us we weren't covered because he insisted this was an ongoing problem which we didn't catch. Believe me, if we had gone for more than two days without catching this, we would have had a lot more water than we did. Anyway, so much for being in good hands. I did contact the manufacturer of the water filter and they "may" cover the expense of the clean-up. They were really nice on the phone but mentioned that if it was because of a sudden water pressure surge, they wouldn't be covering the damage either. I will be sending them photos of the equipment we have installed in the basement to prevent just that type of situation. The guy did admit that about 3 or 4 out of every 45,000 filters that they sell each year end up separating like ours did. I'll keep my fingers crossed that they cover the damage.
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Old 06-21-2011, 07:47 PM   #18
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whirlpool refrigerator has broken filter


Wow, I hope it turns out all right! My kitchen was flooded, but since other pipes burst when the filter did, I was there when they turned the water back on and that leak showed up. And if you're talking about the insurance company I think you are, my family has had nothing but grief from them.
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Old 06-23-2011, 03:49 PM   #19
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whirlpool refrigerator has broken filter


Thank you.
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Old 03-08-2014, 06:21 AM   #20
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whirlpool refrigerator has broken filter


Sorry to bring up an old post, but this is the first place I've found that remotely had an answer to my question.

I have a whirlpool side by side refrigerator with a twist-to-lock filter Part number 4396508. This fridge came with the house and sat through the winter. When we turned the water on we learned that the filter had cracked at the base of the filter where it connects to the assembly that holds it.

I have tried the following:

Using the broken piece of the filter to try and turn it out.
Gluing a piece of PVC pipe to the piece stuck with J&B and PVC glue
I drilled 2 small holes into the piece and tried to use a grill fork to take it out (bent the fork).

Are there any other suggestions? Unfortunately I don't know the model number of the fridge because it came with the house. I can't get behind it because the idiots who put it in there, built cabinets around it. I'd have to remove one of the cabinets to move it out more than about 2 feet.
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