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Old 01-30-2011, 03:40 PM   #1
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Whirlpool makes but won't dispense ice


Our 4 year old Whirlpool side-by-side model GS6NBEXRB01 dispenses water but not ice. It does make the ice. 2 years ago a repairman replaced (under extended warranty from the home builder) a PC board in the dispenser for the same problem . There are 2 boards in the unit. Does anyone know which board to replace? Is there anything that would prevent another recoocurance of this problem?

Thanks Jim in NJ

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Old 01-30-2011, 11:04 PM   #2
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Whirlpool makes but won't dispense ice


Empty the ice catcher from time to time. I have a double door whpl also. Sometimes the ice will freeze together in the dispensor and auger cannot turn to make the ice come out. I think this is a design flaw.

Been lucky so far, I think, not to have caused other problems such as maybe a circuit board, micro switch or something.

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Old 01-31-2011, 07:50 AM   #3
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Whirlpool makes but won't dispense ice


I wish it was that easy. The traw was removed and cleaned, Left out overnight to dry and this doesn't do it. The electronics were replaced once before and problem is exactly the same. I am convinced the board needs replaced again but don't know which one to order.
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Old 01-31-2011, 09:19 AM   #4
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Whirlpool makes but won't dispense ice


Take your model and serial number to the appliance parts store or the place of purchase. Or google kitchen appliance parts and order the board yourself, if you think it needs a board.

Not sure if i twe allowed to give names of some of these online sites.
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