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Old 12-07-2013, 09:51 AM   #1
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Whirlpool GI5FSAXVY00 Refrigerator No Water


Our 5 years old or so Whirlpool GI5FSAXVY00 refrigerator will not dispense water.
I'm assuming ice making has also stopped.
I got to the solenoid valve in the cabinet and get about 50 ohms continuity across each solenoid's terminals.
Whirlpool GI5FSAXVY00 Refrigerator No Water-solenoid.jpg
There is a hum to the solenoid when the dispense water valve on the door is pressed but no water dispenses.
I've tried bypassing water filter to no good.
The water supply is not a saddle valve; it is 3/8 copper so I'm pretty sure I've got water supply.
Could solenoid be bad even though it hums?
Other suggestions?
Thanks,
Bob

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Old 12-07-2013, 10:24 AM   #2
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Whirlpool GI5FSAXVY00 Refrigerator No Water


http://www.repairclinic.com/RepairHe...ng-GI5FSAXVY00

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Old 12-07-2013, 11:37 AM   #3
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Whirlpool GI5FSAXVY00 Refrigerator No Water


Thanks Joe; already there.
Need to figure how to get water lines out of solenoid to check for frozen tubing.
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Old 12-07-2013, 01:03 PM   #4
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Whirlpool GI5FSAXVY00 Refrigerator No Water


Evidently the water line is frozen within the cabinet somewhere between solenoid and where line goes into top of door.
This happened about 5 years ago; no idea why it did it again.
Crap design/manufacturing.
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Old 12-07-2013, 01:05 PM   #5
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Whirlpool GI5FSAXVY00 Refrigerator No Water


FYI: for those who may wonder, you get the lines out of the solenoid by depressing the rings towards the solenoid coil side (at the 9 o'clock position on the solenoid). I used a pair of regular pliers (not tightened) to push equally on the rings. The tubing then can be pulled out.
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Old 12-07-2013, 02:13 PM   #6
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Whirlpool GI5FSAXVY00 Refrigerator No Water


I was going to tell you to check for a frozen water line, it happens sometimes. Take a hair dryer and run it along the tubing it will thaw pretty quickly.
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Old 12-07-2013, 02:53 PM   #7
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Whirlpool GI5FSAXVY00 Refrigerator No Water


The tubing runs within the cabinet shell in that polyurethane foam insulation so no access. It just disappears into the top of the unit and shows up at the water valve solenoid.
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Old 12-08-2013, 08:16 AM   #8
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Whirlpool GI5FSAXVY00 Refrigerator No Water


The other option is to unplug the refer until it thaws out. Are you sure the water supply solenoid is working?
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Old 12-09-2013, 08:04 AM   #9
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Whirlpool GI5FSAXVY00 Refrigerator No Water


Japser,
Yes, I disconnected water lines at the solenoid, hit the dispense lever and water came out. So it must be clogged/frozen between solenoid and top of cabinet where it enters top of door frame (I can disconnect it there and it is clear from top of door to dispenser).
I hate the idea of total defrost (PITA anyone?) but may need to do so.
Thanks,
B
If I can get a small diameter plastic tube to catheterize the supply tube with warm saline it may prevent three day shut down.
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Old 12-09-2013, 08:11 AM   #10
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Whirlpool GI5FSAXVY00 Refrigerator No Water


It is not uncommon for the works inside the valve to get stuck with hard water deposits. Open them up and look for scale buildup.
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Old 12-09-2013, 08:14 AM   #11
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Whirlpool GI5FSAXVY00 Refrigerator No Water


I don't think it would take three days, maybe one with the doors open. You have the advantage of the weather in Philly helping out in this situation. Your garage is probably cold enough for food and the outside is cold enough for frozen foods in some kind of container.

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