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Old 08-22-2007, 01:34 AM   #1
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Whirlpool fridge ice maker not working


I have a side-by-side Whirlpool refrigerator, model number ED5FHGXNQ00. The ice-maker has stopped working but the water dispenser works fine. The ice maker is in the freezer, not in the door. Any ideas?

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Old 08-22-2007, 11:46 AM   #2
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Whirlpool fridge ice maker not working


I have a similar Whirlpool sideXside, and the same thing happened to ours recently. We had to have the ice maker unit replaced ($150 part and labor).
Good Luck!
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Old 08-23-2007, 02:05 AM   #3
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Whirlpool fridge ice maker not working


Looks like your fridge is not very old. Common problem is a clog inside the ice maker. It's a pain to do, probably easyer to get it fixed unless you have a long time to wait for a service call or live in an area without service. Anyway clog is most likely about an inch from the in take line inside the ice maker.

Take out the ice maker or turn off the freezer untill it thaw's then use a tooth pick or THIN ice pick to push the clog through to the actual freezing tray, wash out the tray and re start the ice maker.

good luck
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Old 08-25-2007, 01:16 AM   #4
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Whirlpool fridge ice maker not working


Neil,
Can you explain to me exactly where the intake line is, in the ice maker? I'm going to try and fix it but I'm not certain where to look. Thanks for your help. I appreciate it.

Holly
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Old 08-26-2007, 01:19 AM   #5
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Whirlpool fridge ice maker not working


I would bet $ that the problem is the water inlet solenoid. The coil is defective or there is a piece of crap preventing the plunger from actuating.
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Old 08-26-2007, 06:26 PM   #6
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Whirlpool fridge ice maker not working


Don't guess, or at least make a educated guess. Check out this site Take a little time to get comfortable with their uncommon format. It will grow on you.

fixitnow.com Have the make modl & SN handy

Last edited by Docfletcher; 08-26-2007 at 06:28 PM.
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Old 08-29-2007, 10:54 AM   #7
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Whirlpool fridge ice maker not working


I popped off the cover of the control module and the gear was broken! I have no idea how that happened. I ordered a new one and will install it. Wish me luck. If it doesn't work, I'll be chatting again.
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Old 09-06-2007, 01:23 PM   #8
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Whirlpool fridge ice maker not working


Thanks everyone! It was the control module and I am now making ice again. We are a happy household again.
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Old 08-30-2011, 02:38 PM   #9
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Whirlpool fridge ice maker not working


We have a Whirlpool refrigerator model #GS6SHEXNS00 that will not let us reset the water filter light. We changed the filter but can not reset light.
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Old 08-30-2011, 06:23 PM   #10
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Whirlpool fridge ice maker not working


Not sure if it applies to your specific model, but worth a try

Whirlpool - press the light switch 5 times within 10 seconds. If the fridge has a filter button, press and hold it for 5-10 seconds.
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Old 10-29-2011, 01:30 PM   #11
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Whirlpool fridge ice maker not working


Quote:
Originally Posted by hlewis77 View Post
Thanks everyone! It was the control module and I am now making ice again. We are a happy household again.
The voltage to the icemaker is 59 volts; I thought it would be line voltage. Is this normal?
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Old 11-01-2011, 01:50 PM   #12
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Whirlpool fridge ice maker not working


I have a Whirlpoop side-by-side where the icemaker makes ice but the dispenser doesn't dispense. The water dispenses but not the ice.
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Old 12-10-2011, 11:44 PM   #13
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Whirlpool fridge ice maker not working


Same issue - ED25PS model ice maker not working. I removed it and examined it and the control module, but nothing obvious wrong - the control module looks OK as far as I can tell. Checked the water inlet valve with a meter on the two contacts and it reads open.

So, maybe the inlet valve solenoid is burned out? But, why doesn't the door switch cause the dispenser motor to run, or the dispenser eject the ice if you manually pour a little water in it?

Can anyone confirm that if the solenoid is burned out, the ice maker is designed to detect that and disable all other parts of the system? If not, maybe it's not the solenoid after all...

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