The ice is being made, but its just not being cycled, correct?
This could be because the ice is clumped in the ice bin. When the automatic defrost cycle occurs, heat is transferred to the freezer area. This can cause the cubes to melt slightly and refreeze back together. You can take the bin out and give it a good shake, or simply discard the cubes and start over with a fresh batch of ice cubes. By increasing the amount of food in the freezer compartment, you may be able to buffer the heat that comes from the defrost cycle and avoid clumping issues.
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