My wife bought a new Whirlpool Cabrio washing machine (top loader, high effeciency rated). She has used it several times and says it does not clean like her old machine. She says it doesn't seem to ever get enough water to do the job. Any one have any insight with this model?
We just bought a high efficiency washer too, a front-loader, and as much as I hate to say it (because I first thought it was a product scam, like "new and improved") you need that new HE detergent. Have you tried it? Have you winced at the checkout counter? Me too.
It cleans better in lower water levels and doesn't bubble up as much, so fewer suds to rinse out. All the major brands make it now.
This could also be psychological (not saying your wife has problems), but when you see how little water is pouring onto the clothes, you immediately want to believe these clothes can't be getting very clean.
Normally the problem with poor cleaning is the customer overloading for a given water level. I would suggest filling the washer to the max setting, allow it to to start washing then add clothes as long as the clothes roll over the top then down. Cleaning in any top loader requires circulation pass the agitator.