Water Heater (Gas) Not Working - Appliances - DIY Chatroom Home Improvement Forum


Go Back   DIY Chatroom Home Improvement Forum > Home Improvement > Appliances

CLICK HERE AND JOIN OUR COMMUNITY TODAY...IT'S FREE!

Reply
 
Thread Tools Display Modes
Old 02-07-2010, 10:44 PM   #1
Member
 
Join Date: Oct 2009
Location: USA, CA, LA County, Hardness Zone - 8 -10
Posts: 336
Rewards Points: 250
Default

Water heater (Gas) not working


I have a relatively new gas water heater and stopped heating water since morning.. It happenned couple of times also for the last two weeks.
I moved the thermostat on clockwise and it was working good.

Currently thermostat is all the way to the left (clockwise) but still the water is not getting heat.

Here are the pictures of my water heater.. Any help to resolve this is highly appreciated.

http://i699.photobucket.com/albums/vv352/Forex101/P2060042.jpg
http://i699.photobucket.com/albums/v...1/P2060043.jpg
http://i699.photobucket.com/albums/v...1/P2060045.jpg

Advertisement


Last edited by cprao; 02-07-2010 at 10:51 PM. Reason: adding pics
cprao is offline   Reply With Quote
Old 02-08-2010, 08:06 PM   #2
Chaz
 
Join Date: Feb 2010
Location: Northwoods of Maine
Posts: 33
Rewards Points: 25
Default

Water heater (Gas) not working


Need more information:

When you say no hot water, do you mean "none", or "not very much".

Is the pilot light going out?

Is is trying to light and going out, or it just won't light?

When it quit working in prior weeks, what got it going again?

Advertisement

CallMeChaz is offline   Reply With Quote
Old 02-08-2010, 08:12 PM   #3
Member
 
Join Date: Oct 2009
Location: USA, CA, LA County, Hardness Zone - 8 -10
Posts: 336
Rewards Points: 250
Default

Water heater (Gas) not working


Quote:
Originally Posted by CallMeChaz View Post
Need more information:

When you say no hot water, do you mean "none", or "not very much".

Is the pilot light going out?

Is is trying to light and going out, or it just won't light?

When it quit working in prior weeks, what got it going again?
Answers : None - Not at all heating the water
Is the pilot light going out? <== I don't know how to check this out ?

When it quit working in prior weeks, what got it going again? <== I rotated the thermostat to all the way to left.. I hear a click sound as if gas flow started..

Now the current position is all the way left only.. I am a newbie on this front.. Don't know how it works..

Last edited by cprao; 02-08-2010 at 08:13 PM. Reason: correction
cprao is offline   Reply With Quote
Old 02-08-2010, 10:16 PM   #4
Member
 
Join Date: Jan 2008
Location: So. IN.
Posts: 161
Rewards Points: 150
Default

Water heater (Gas) not working


is the chimny hot ??? you dont have to bend over to look at that thru the cover
comp is offline   Reply With Quote
Old 02-08-2010, 10:32 PM   #5
Member
 
Join Date: May 2009
Location: Brooklyn, New York (NYC)
Posts: 1,124
Rewards Points: 500
Question

Water heater (Gas) not working


Quote:
Originally Posted by cprao View Post
I have a relatively new gas water heater and stopped heating water since morning.. It happenned couple of times also for the last two weeks.
I moved the thermostat on clockwise and it was working good.

Currently thermostat is all the way to the left (clockwise) but still the water is not getting heat.

Here are the pictures of my water heater.. Any help to resolve this is highly appreciated.

http://i699.photobucket.com/albums/vv352/Forex101/P2060042.jpg
http://i699.photobucket.com/albums/v...1/P2060043.jpg
http://i699.photobucket.com/albums/v...1/P2060045.jpg
Sorry; In your Third paragraph you state "Thermostat is all the way to the left (Clockwise)". To the left would be COUNTER-CLOCKWISE; and most Thermostats would be in the "Lowest Temperature" position.!
spark plug is offline   Reply With Quote
Old 02-08-2010, 10:51 PM   #6
Member
 
Join Date: Jan 2008
Location: So. IN.
Posts: 161
Rewards Points: 150
Default

Water heater (Gas) not working


Quote:
Originally Posted by spark plug View Post
Sorry; In your Third paragraph you state "Thermostat is all the way to the left (Clockwise)". To the left would be COUNTER-CLOCKWISE; and most Thermostats would be in the "Lowest Temperature" position.!
true ,,,
comp is offline   Reply With Quote
Old 02-08-2010, 11:03 PM   #7
Member
 
Join Date: Oct 2009
Location: USA, CA, LA County, Hardness Zone - 8 -10
Posts: 336
Rewards Points: 250
Default

Water heater (Gas) not working


Quote:
Originally Posted by comp View Post
true ,,,
Ok. My bad. The thermostat is turned all the way to clockwise direction.
The same can be seen on the picture.. 2nd link



Just checked the chimney.. No it is not hot.
cprao is offline   Reply With Quote
Old 02-09-2010, 12:24 AM   #8
Member
 
Join Date: Oct 2009
Location: USA, CA, LA County, Hardness Zone - 8 -10
Posts: 336
Rewards Points: 250
Default

Water heater (Gas) not working


I have opened the bottom cover of the heater.. I see the following set-up. Don't understand what exactly is this ?

http://i699.photobucket.com/albums/v...r/P2080048.jpg

http://i699.photobucket.com/albums/v...r/P2080047.jpg
cprao is offline   Reply With Quote
Old 02-09-2010, 01:16 AM   #9
Newbie
 
Join Date: Feb 2010
Location: Canada
Posts: 13
Rewards Points: 10
Lightbulb

Water heater (Gas) not working


Quote:
Originally Posted by cprao View Post
I'm not a pro but somewhat familiar with the setup. I believe that there should be a pilot flame inside that small hole.. Take a peak and if you don't see a small flame then your pilot is out.

1. Turn the black dial "ON/Pilot" to the pilot setting.
2. Press the ignitor a few times until a flame starts.
3. Turn the black dial back to the ON setting.

If still no flame and your sure there is no flame plus not getting any hot water anyways, you could be having a coupler/ignitor problem and may want to turn the dial OFF until a service tech can check out the problem.

Watch who you call for help. Some guys will charge $80 to walk in your door and say "Yup, its not working" (service call)
If it is a rented tank through your gas company then call them and they will send somebody out for free repairs.
ryecandy is offline   Reply With Quote
Old 02-09-2010, 08:25 AM   #10
Member
 
Join Date: Nov 2007
Location: Nashua, NH, USA
Posts: 6,976
Rewards Points: 2,048
Default

Water heater (Gas) not working


When you turned the thermostat (white knob) and heard the click, did you hear the burner come on and stay on for several minutes (or while you walked away)?

Slowly turn the thermostat all the way to the left and then all the way to the right. Do you still hear a click somewhere in the middle?

Refer to the instructions when relighting the pilot. After turning the black knob to Pilot, some models require that you hold down the red button to the left, wait 5 seconds, press the igniter (red button to the right), then wait 55 seconds, then let go of the left button and turn the black knob back to Run or On.
__________________
Forget super sized fries. The Washington Redskins could promote healthy eating with First Lady Obama by choosing a (red skinned) turnip for a mascot.

Last edited by AllanJ; 02-09-2010 at 08:29 AM.
AllanJ is offline   Reply With Quote
Old 02-09-2010, 09:33 AM   #11
Member
 
Join Date: Jul 2008
Location: phila.
Posts: 504
Rewards Points: 500
Default

Water heater (Gas) not working


that little thingie with the wires is a non-resetable safety cut-out. why did it cut-out??? if you don't want to call a plumber, i would at least call the Factory. you may have an un-safe condition.
Jacques is offline   Reply With Quote
Old 02-09-2010, 08:50 PM   #12
Newbie
 
Join Date: Feb 2010
Location: Canada
Posts: 13
Rewards Points: 10
Thumbs up

Water heater (Gas) not working


Quote:
Originally Posted by AllanJ View Post
When you turned the thermostat (white knob) and heard the click, did you hear the burner come on and stay on for several minutes (or while you walked away)?

Slowly turn the thermostat all the way to the left and then all the way to the right. Do you still hear a click somewhere in the middle?

Refer to the instructions when relighting the pilot. After turning the black knob to Pilot, some models require that you hold down the red button to the left, wait 5 seconds, press the igniter (red button to the right), then wait 55 seconds, then let go of the left button and turn the black knob back to Run or On.
Thanks for clearing that up Allan.... That is the correct way to re-ignite most water heaters.
ryecandy is offline   Reply With Quote
Old 02-09-2010, 10:12 PM   #13
Member
 
Join Date: Oct 2009
Location: USA, CA, LA County, Hardness Zone - 8 -10
Posts: 336
Rewards Points: 250
Default

Water heater (Gas) not working


Quote:
Originally Posted by AllanJ View Post
When you turned the thermostat (white knob) and heard the click, did you hear the burner come on and stay on for several minutes (or while you walked away)?

Slowly turn the thermostat all the way to the left and then all the way to the right. Do you still hear a click somewhere in the middle?

Refer to the instructions when relighting the pilot. After turning the black knob to Pilot, some models require that you hold down the red button to the left, wait 5 seconds, press the igniter (red button to the right), then wait 55 seconds, then let go of the left button and turn the black knob back to Run or On.
Thank you Allan.. Sorry for not responding to your post in the morning..

I tried your instructions in the morning ( 7 AM PST).. No luck so far.

Yes. When I turn the thermostat knob towards anti-clock wise direction, it did make a click sound.. But it looks like stopping the value. But when I turn the valve backwards, I.E. clockwise.. I don't hear any click sound.

But, But,, I did hear a click sound last time ( a few days back, when I had the same problem) when I turned the knob towards clockwise... and the water started coming hot..

This is what I did again now ( 7 PM PST)
1. Retained the postion of the thermostate all the way to clockwise
2. Turned the thermostate knob to Pilot mode
3. Pressed the red button (left to the thermostat)
4. Counted 5
5. Continue to hold the red button
6. Pressed the another red button (ignitier) to the right of the thermostat
7. Did hear a click sound (In fact pressed this button multiple times)
8. counted 60
9. Released the red button (left to the thermostat)
10. Turned the knob to ON

and checked the faucets after 10 mts.. no luck ..

Also I tired to peep through the hole.. I don't see any flame at all..

Any other/More help on this one is appreciated..
cprao is offline   Reply With Quote
Old 02-10-2010, 12:03 AM   #14
Member
 
Join Date: Jan 2008
Location: So. IN.
Posts: 161
Rewards Points: 150
Default

Water heater (Gas) not working


so the vent is cold ,,,can you make sure the gas is getting to the unit ??
comp is offline   Reply With Quote
Old 02-10-2010, 12:13 AM   #15
Member
 
Join Date: Oct 2009
Location: USA, CA, LA County, Hardness Zone - 8 -10
Posts: 336
Rewards Points: 250
Default

Water heater (Gas) not working


Quote:
Originally Posted by comp View Post
so the vent is cold ,,,can you make sure the gas is getting to the unit ??
When you say unit, are you referring to the house ? If yes, gas is coming to the house since my house heater is working.

If you are asking whether the gas is coming to the water heater or not, I don't know how to check this? Can you please let me know ?

Advertisement

cprao is offline   Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Electric Water Heater GTSRider Plumbing 31 12-07-2008 12:30 PM
Installing a Tankless Water Heater infoiam Plumbing 4 11-10-2008 10:59 PM
(Water Heater MYSTERY) Hot water out from dead tank with cold water in it? Inayity Plumbing 6 07-14-2008 09:36 PM
"sticky" gas water heater thermostat homer12 Appliances 8 01-25-2008 05:36 PM
"sticky" gas water heater thermostat homer12 HVAC 7 01-22-2008 07:08 PM




Top of Page | View New Posts