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Old 05-07-2011, 11:57 PM   #16
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Water Dispenser Stopped Working


I am having the same problem with GSH25KGPA FRIDGE

previous homeowners left this fridge so I dont know the history.

I changed the filter 2 weeks ago. The water worked fine for a while, then just stopped. Icemaker is working fine.

The solenoids are ok. I disconnected tubing coupling located front left bottom. This is where the supply line enters the freezer door. Water comes out there when the lever is activated. But when I reconnect, no water.

I tried to blow up the line but it was blocked.

seems like a valve of some sort isnt opening.

The instruction manual says

Dispenser is LOCKED. Press and hold the LOCK CONTROL pad for 3 seconds

will try next time i am at the house and reply back.

Wouldn't that be something if that is all it was.

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Old 05-15-2011, 11:50 PM   #17
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Water Dispenser Stopped Working


I am having the exact same issue, a couple of weeks ago my water stopped working. I purchased this fridge new about 7 yrs ago. I know water is getting to the line that enters the freezer door but it won't dispense. I went as far as to snake the line to see if I could clear the blockage but to no avail. It seems that whatever is blocking the water from dispensing is located about 2 inches back from the dispenser nozzle. Any ideas?
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Old 05-16-2011, 12:48 AM   #18
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Water Dispenser Stopped Working


I am starting to think the line in the freezer door is frozen. turned setting down to 1 in the freezer section last week. still no water. the freezer is empty now however. I might pull the plug and see if that melts it.
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Old 05-16-2011, 05:50 AM   #19
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Water Dispenser Stopped Working


IF you're getting water to the door and you hear the solenoid humming- the line inside door is frozen....IF the interior liner is metal and your serial # is between AF thru AM; you need heater kit # wr49x10173....it's a little tricky to install and you only get one shot to screw it up, so unless you're hard core, call someone to install it.
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Old 05-16-2011, 11:17 AM   #20
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Water Dispenser Stopped Working


When you attempt to get chilled water you are activating a switch which tells the solenoid valve for this line to open and dispense water. You may hear a "click" noise and a "hum" as if the solenoid is working. This does not mean that the solenoid is indeed opening the small needle valve to allow water to pass through. I have seen these valves get stuck and not open even though the solenoid checks out just fine. If you feel "Handy-Dandy" then try this: Find out which solenoid is for the water dispenser, remove the water line which feeds your dispenser, have someone attempt to obtain water from the dispenser, BUT only for a second. IF no water comes out of the valve--you need a new valve. IF it does, sorry, clean up the mess and continue to troubleshoot the rest of this system.
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Old 05-16-2011, 05:48 PM   #21
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Water Dispenser Stopped Working


Like Jakrot I have uncoupled the line in the front left beneath the fridge and water dispenses when the switch is tripped. I need to know what is behind the external water spout as that seems to be where it is blocked.

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