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Old 02-20-2013, 09:34 PM   #1
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Refrigator/Freezer


Hi all,
My wife purchased this used refrigerator and now it makes this sound "kitchen-aid" of something kinda grinding, it has a fan guard on it towards the back and it seems like it comes from that area where the fan is...now its under warranty till march, and I want it fix.. The hard part of this is it only makes the sound every so often.. repair guy says it was the ice maker..i been trying to notice when it makes this noise what position the ice bar is in. The other day it was in the up position(off) due to ice and it was going off like mad and I felt that fan cover and it felt like it was coming from there. when I felt it with my hand it even seem like it slowed down due to the noise. The repair guy changed out the ice maker and still making it..does it have something to do with this ice maker when its in the up position. or is it really the fan that'sRefrigator/Freezer-dsc_0120.jpg doing it? can someone tell me to ask the repair guy to check?

Thanks for your guys help

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Old 02-21-2013, 07:33 AM   #2
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Refrigator/Freezer


Pop the cover off the fan and take a look. I will bet the fan is either hitting the cover or most likely there is some ice buildup that the fan is hitting.

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Old 02-21-2013, 09:00 AM   #3
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Refrigator/Freezer


if its warranty, don't touch it. By removing the cover and attempting a repair yourself you are voiding the warranty. If the icemaker arm is up it is not running so it can make no noise. Most likely you are getting ice build up on the fan motor blade.
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Old 03-01-2013, 02:12 PM   #4
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If it is under warranty don't remove anything, but if you gently press the casing and try to pull back on it you can listen for a change in the noise. Ice build or the backing not being placed properly (If it's used may have been removed previously) could be your issue. Just make the suggestion to technician to check the evaporator fan blades, because it seems to be rubbing against ice build or the casing. If you have to call into the warranty line just politely ask to speak to the shift supervisor and explain that you had someone come out earlier and they were very nice, but the noise persists and would like to get it taking care of as soon as possible. Mention where you think it is coming from.

When you speak to a shift supervisor with a positive approach, your more likely to have them go out of your way to send a more experienced tech to your warranty call (if one is available for your are) than having them re-send the same tech who originally came out.

Hope this helps.
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