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Old 02-17-2011, 10:52 AM   #16
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I checked the link and it didn't show our fridge on a recall. I did notice that after replacing the relay it gets very hot. I reinstalled the old one and it is getting very warm also. I have a repairman coming out that Maytag set me up with. I have never heard of them (A&E factory service). I hope we can get this resolved in a quick manner. It is kind of a pain to have to go to the garage every time you need something from the fridge.
Maytag did give me some problems saying that the fridge only has a 1 year warranty. I told them that in the owners manual it states that the compressor has a 5 year. He then said that they will have to honor what the manual says. Sounds pretty fishy to me. Luckly I still had the manual.

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Old 02-17-2011, 11:04 AM   #17
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Quote:
Originally Posted by dannykapp View Post
I checked the link and it didn't show our fridge on a recall. I did notice that after replacing the relay it gets very hot. I reinstalled the old one and it is getting very warm also. I have a repairman coming out that Maytag set me up with. I have never heard of them (A&E factory service). I hope we can get this resolved in a quick manner. It is kind of a pain to have to go to the garage every time you need something from the fridge.
Maytag did give me some problems saying that the fridge only has a 1 year warranty. I told them that in the owners manual it states that the compressor has a 5 year. He then said that they will have to honor what the manual says. Sounds pretty fishy to me. Luckly I still had the manual.
So they are sending someone for warranty work?

The one you talked to may not have been there when that fridge was bought and still had the 5 year warranty.

I was thinking back when I did some work on appliances the warranty was about 5 years if not more.

I think he will find either a compressor problem, gas problem, or a fan problem. Maybe two of the three at this point.

At any rate, I hope you mean they are honoring the 5 year warranty.
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Old 02-17-2011, 11:19 AM   #18
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Yeah, they told me that I am responsible for the service call (minimum $75) and if it is the compressor Maytag will pay for parts and labor.
So hopefully it is the compressor. Does anybody know if the replacement compressor's are lasting longer than the factory one's or are they the same?
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Old 02-17-2011, 11:29 AM   #19
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Maytag had a problem with some Tecumseh compressors about 5 to 6 years ago, I've changed all kinds of them. The replacement will be a Danfoss compressor, much better IMO. Sorry about the A&E service though, all I can say is good luck with that. If I were you I'd put the original realy back on and not mention it to them that you've been messing around with it. GOOD LUCK!
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Old 02-17-2011, 11:38 AM   #20
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Thanks for everybodies help on this.
I did a quick google search on this A&E, not much good was said about them.
Last night I put the original realy back on and also put the back cover on, I will not mention that I did anything with it and hopefully this will all work out. I will keep you posted.
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Old 02-17-2011, 11:59 AM   #21
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just one more word of caution here, just because the book says it has a 5 year warranty does not mean it is still covered. Did Maytag say it will be covered? Maytag went to the 1 year warranty back on Jan 1 2006... I'll let you do the math
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Old 02-17-2011, 12:03 PM   #22
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Well, the joker on the phone with Maytag did say that if the compressor is the issue it will be covered under warranty, since it states it in the owners manual.

I guess the guy that comes out tomorrow will shed some light on the issue.
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Old 02-27-2011, 03:57 PM   #23
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Well, the ending to the story is Maytag told me it was under warranty and then when the tech came out they stated that it wasn't under warranty. After another phone call to Maytag now they say it is not under warranty. They stated that it was bought on 1/26/2006, so it is just out of the warranty coverage. Long story short we went yesterday and bought a new fridge for $25 more than what the estimate was to replace the compressor. What a real kick in the nuts to have to replace the fridge after only 5 years.
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Old 02-27-2011, 08:01 PM   #24
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plus you get stuck wih a service charge for someone to tell you what we already told you....... sucks.
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Old 02-27-2011, 08:41 PM   #25
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I raised enough hell apparently that they waved the $75 service call. The thing that gets me is that Maytag told me it was under warranty the first time I called and this A&E also confirmed that it was a warranty call. When the tech shows up (3 hours after their appointment time window, and on the second attempt after they cancelled the first appointment a week earlier) his paper work showed it was a collect repair. But it is over now. Know anybody that wants a broken fridge that needs a compressor?
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Old 02-27-2011, 10:25 PM   #26
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So you missed out by about 1 month?

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