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Old 01-14-2008, 03:26 PM   #1
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Kenmore (Whirlpool) refrig ice maker problem


I have a Kenmore refrigerator, Model 106.56532400. The ice maker is the type with the ice bucket in the door, and the ice maker is at the top of the freezer compartment. A few days ago the ice maker quit making ice. There is no ice in the tray, so it's not just a matter of not dumping out the ice that's already been made. The water dispenser on the door works fine though. Periodically I hear a humming noise lasting about 5 seconds. This is a noise I've heard in the past after ice has been dumped.

After reading a bunch of posts in a couple of different forums, I'm leaning towards either a clogged/stuck valve, or a frozen fill tube. I'm going to try to take a look at both tonight to see if I can confirm that. Is the humming noise I hear indicative of anything that I can use to rule out a problem? Any other suggestions as to what I should be looking at?

The refrigerator also has a water filter. After replacing the filter every 4 months for a couple of years, I simply took it out the last time and never replaced it. How much could that add to the problem at hand?

Thanks,

joe.

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Old 01-14-2008, 04:12 PM   #2
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Kenmore (Whirlpool) refrig ice maker problem


Look inside and see if the arm that dumps the cubes is stuck.

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Old 01-15-2008, 12:39 PM   #3
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Kenmore (Whirlpool) refrig ice maker problem


Your ice maker is electronically controlled.

Check the switch on the inside wall of the freezer to make sure that someone didn't accidentally shut the ice maker off.

To check the emitter and receiver open the freezer door and activate the door switch 3 times, and close the door for 2 seconds.

Open the freezer door and view the LED output code.

The light should pulse twice and then pause and then pulse twice.

Check the continuity of the fill valve at the back of the fridge.

To check the ice maker and optics receiver unplug the fridge then plug it back in.

You have 60 second to open the freezer door and view the LED output code.

For the ice maker you will have 3 pulses then a pause and then 3 pulses.

For the optics receiver you will have 4 pulses then a pause and then 4 pulses.

The emitter and receiver will be check again in this test with 2 pulses then a pause then 2 pulses.

If the system is good the light will be on for 5 seconds.

When you know what you need you can get appliance parts here.

Not having a water filter will not effect the ice maker.

Last edited by girltech; 01-15-2008 at 12:43 PM.
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Old 01-15-2008, 03:02 PM   #4
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Kenmore (Whirlpool) refrig ice maker problem


Thanks for the thorough response. Last night I took a hair dryer to the fill tube, and after a while a chunk of ice dropped out. An hour or so later I had to repeat the process since the tube had refrozen. This morning I had a few batches of ice in the ice bin, and it was continuing to make ice when I left the house a couple of hours later.

So it seems a frozen fill tube was/is the culprit. The question I have now is whether this will be an on-going problem, and if so, what can I do to avoid it?
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Old 01-16-2008, 07:31 AM   #5
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Kenmore (Whirlpool) refrig ice maker problem


I do believe that you will have the problem again.

You should call Sears as they may have a warranty issue with this fridge.

Here is a part number for a kit that will fix the problem.

The part number is 4389174.

This is a kit that has a new fill tube and a heater kit.
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Old 01-16-2008, 07:56 AM   #6
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Kenmore (Whirlpool) refrig ice maker problem


The part number, 4389174, shows as "no longer available" using the link provided above. When installing this part, where do you tap into an electrical source to provide power for the heater?

Thanks again.
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Old 01-16-2008, 12:24 PM   #7
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Kenmore (Whirlpool) refrig ice maker problem


The wiring for the ice maker is used a source of power for the kit.

It does show that is no longer available from Partselect but whirlpool shows that it is available.

Your fridge is a Whirlpool that was made for Sears this is why I suggested you call Sears.

Sometime there is a rework that is done under a special warranty.

This will depend on the age of your fridge and the serial number.

This is the case in Canada but I don't know how Sears in the USA deals with this type of issue.
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Old 03-22-2008, 10:32 AM   #8
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Kenmore (Whirlpool) refrig ice maker problem


I am having the exact same problem with my kenmore. I guess I need to try and mess with the fill tube. Do I need to dis-assemble the ice maker thingy to get access to the fill tube?

thanks,
lono

Parker, CO

lono33 at comcast.net
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Old 03-24-2008, 11:47 AM   #9
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Kenmore (Whirlpool) refrig ice maker problem


Lono

You should not have to remove the ice maker.

Can you provide me with your model number?
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Old 06-11-2008, 12:59 PM   #10
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Kenmore (Whirlpool) refrig ice maker problem


Hi, I'm having the same exact trouble as Lono. I replaced both emitter cards, the optics appear to be working fine according to the LED codes. The arms that rotate and release the ice work, but no ice. I suspect a line problem, but I've looked behind the unit and noticed no blockage (the lines are transperant). The water is flowing just fine from the water dispenser on the door. The filter was recently replaced.

Should I be checking the line for blockage elsewhere?

Thanks
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Old 06-11-2008, 04:08 PM   #11
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Kenmore (Whirlpool) refrig ice maker problem


Hi,

Quote:
Should I be checking the line for blockage elsewhere?
Maybe at the fill elbow?...



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Old 06-12-2008, 09:43 AM   #12
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Kenmore (Whirlpool) refrig ice maker problem


Thanks Jeff1, I will try your suggestion this evening.
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Old 06-12-2008, 10:17 AM   #13
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Kenmore (Whirlpool) refrig ice maker problem


Your welcome.....fingers are crossed that is your problem

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Old 08-07-2008, 04:24 PM   #14
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Kenmore (Whirlpool) refrig ice maker problem


I have a Kenmore 106 56546400. The other day it stopped making ice. I found the extractors in the down position frozen in small ice cubes. I removed the ice maker and removed the ice. I reinstalled the maker but nothing has happened for the last three days. I did the check described above. After I unpluged and pluged the fridge in the LED blinked three times right after I opened the door. It then went to two blinks with a pause and two blinks. Going by the info above does that indicate that the ice maker its self is bad?
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Old 08-25-2008, 06:53 PM   #15
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Kenmore (Whirlpool) refrig ice maker problem


can't find the switch

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