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reddog6 02-12-2008 01:52 AM

Kenmore (Whirlpool?) Ice maker problem
I have a Kenmore ice maker exactly as shown in the service sheet below.
Once the ice bucket fills and raises the shutoff arm, it stops making ice. So far, so good. However, as ice is removed from the bucket, and the shutoff arm lowers, it will make ice in the mold, but will not eject it. The motor turns the ejector, but cannot eject the ice. I surmise this is because the mold heater is not heating when it should after the raised shutoff arm once again lowers . The mold heater meets the resistance spec in the sheet below. Please read on. There's more.

However, following a procedure on another service and wiring sheet that came with the refrigerator which says:
1. Power off to refrigerator for at least 30 seconds
2. Thermostat off
3. Power on to refrigerator
results in the ice maker returning to normal function, eventually filling the ice bucket, and again raising the shutoff arm.

Then the same problem starts again when the ice in the bucket is removed, and the shutoff arm lowers - ice in the mold, but the ejector can't eject it until I once again do the 3-step above.

While this keeps me in ice, having to do the 3-step after every time the shutoff arm raises and re-lowers itself is pretty annoying.

More possibly helpful info for a diagnosis:
There is no indication that the ejector shaft gear is jumping teeth when trying to eject the ice. What it does is strain to eject the ice, fails, reverses itself for a number seconds, and then tries again - only to fail again.

Any ideas on a fix?


Module style icemaker...

hms 02-19-2008 11:41 PM

It sounds to me like the heating element is out. Probably just as easy to replace the icemaker unit as to just the heater.

shadow0000 02-12-2009 09:20 AM

Maybe your freezing part of your ice maker has a problem, i think the you might to have checked up your ice maker to the person that knows how to fix that kind of ice maker... Or try to search in ice industry to pick some tips about your problem in ice maker of you...

Scotsman Ice Machine

Jacques 02-19-2009 05:30 AM

replace i/m. there was a problem with some, either motors , torque too low or shut off arm sticking and not closing sw.

DainaE 10-09-2011 06:11 AM

My old ice maker used to have the same problem.. I went back to the store I bought it from and they sent it to the manufacturer and after a week I received it fixed and working.

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