I'm getting a clanging noise (metal against metal) about once every second during the agitation phase. Also, The auger is only intermittently turning clockwise (louder the bang, less of the clockwise movement). Instead of the auger rotating back and forth, it's pretty much only going in one direction. I'm getting some cw movement if the washer's been off for a few days, if I turn it off and on a few times or if the water level is a certain height, but, otherwise, the clothes just spin around in a circle instead of agitating. If I have sheets in the wash, the sheets will go underneath the auger, twist around the inside and stop the movement completely.