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Old 08-26-2011, 01:33 PM   #16
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Kenmore Range - 95024 - Broiler element will not turn off

SEARS CARES= oxymoron


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Old 10-17-2015, 12:17 PM   #17
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Kenmore Range - 95024 - Broiler element will not turn off

All, while this is an old thread, the topic is still current. I definitely see the validity in trying to repair things- especially appliances. I've done a lot of that- replacing motors in electric drills, or the drum assembly in a front-load clothes washer (the overhung load on the shaft puts a significant load on the shaft bearings, causing failure far before what I consider to be a reasonable service life). I have a Kenmore oven/range unit- the model number isn't really important because the relay in question (relay that is soldered to circuit board and switches power to oven element) appears to be used in many models. In our case, the relay didn't fuse (or "stick"). One of the soldered terminals where the relay connects to the control board melted. I went on an internet search to see what experiences my fellow consumers were reporting, and found that many others had the same relay with the exact same terminal melting. There's even an online video showing how to resolder the terminal. I went ahead and resoldered it but kept thinking about the cause, and whether it was really a safe fix that would properly resolve the issue. With a lot of thinking and a little more internet research, I've concluded the fault is in the design of the circuit board (my own opinion, I'm not an expert, and am trying to keep an open mind- but I'm concerned enough that I filed a complaint with the Consumer Product Safety Commission). It appears there's a relay on the control board that either fuses the contacts, locking the broiler element on, or builds up enough resistance across the contacts to generate sufficient heat in the relay terminal to melt the solder joint. Resoldering the joint, replacing the relay, or even replacing the control board with a new unit, seems to leave open the risk of a future control failure that could lock on the broiler element. By the way, it appears to me a fused relay contact results in an overheating circuit with no overtemperature safety device. Given the integrated nature of the circuit board, it seems that a resolution for the existing models in all of our kitchens would be prohibitively expensive, and it is unlikely Sears and other manufacturers/retailers of appliances with this relay design will voluntarily address the issue. Seems like the best way to address the issue is for anyone concerned/willing to file a complaint with CPSC and request an independent government investigation. No one wants to hear this type of news (I don't expect any of the happy/grateful responses to the video showing how to fix your stove with a solder joint and save hundreds of dollars), but it is simply the truth as I see it- and it might help avoid a tragic event.


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