Go Back   DIY Chatroom Home Improvement Forum > Do It Yourself > Automotive Repairs

CLICK HERE AND JOIN OUR COMMUNITY TODAY...IT'S FREE!

Reply
 
Thread Tools Search this Thread Display Modes
Old 06-13-2010, 06:40 PM   #1
Household Handyman
 
Join Date: Feb 2009
Location: Albany, Ga.
Posts: 2,258
Share |
Default

Do parts people make you mad?


So I drive 110 miles Saturday to help fix my son's truck. I don't mind, spend the day with him. I remove the two existing belts on the truck, the alternator belt is somewhere on a street two days back. I take the VIN #, engine code #, and old belts with me to the auto parts store. The oldest employee there, about 28-30, looks in his computer and tells me that this vehicle does not have multiple belts. It only came with a "serpentine belt". Sir-What do I have in my hand then? He tells me: "I don't know where you got those but it was not off of the described vehicle". We go to a different store--same story. Another different store-almost same story. At least this guy makes a phone call to another store and gets told that YES there was a six cylinder motor that year which had three belts on it. The other end of the phone gives this guy the #'s, he pulls them, the two I have match and we're on our way. The missing alternator belt matches also. I suppose that if it is not in the computer, even with all the info I brought with me, then it doesn't exist. David

Thurman is offline   Reply With Quote
Old 06-13-2010, 06:49 PM   #2
Member
 
Join Date: Jan 2009
Location: South of Boston, MA
Posts: 17,248
Default

Do parts people make you mad?


I had a 78 Monte Carlo with a 305
Starter went & I went for a replacement
Usually I match them up...but it was the wrong one
I brought the old one with me & they matched it up
They said it was the starter that matched up to a transmission out of a 350 engine
They actually tested 3 off the shelf before they found one that worked

I used to work a lot on cars years ago
I knew most of the parts places & actually knew their supply locations
So in some cases I picked up from the distributor at reduced costs

Scuba_Dave is offline   Reply With Quote
Old 06-13-2010, 07:57 PM   #3
Member
 
Join Date: Jul 2008
Location: NW of D.C.
Posts: 5,990
Default

Do parts people make you mad?


Computers are stronger than all of us put together.
Yoyizit is offline   Reply With Quote
Old 06-14-2010, 11:39 AM   #4
Household Handyman
 
Join Date: Feb 2009
Location: Albany, Ga.
Posts: 2,258
Default

Do parts people make you mad?


"Yoyizit", most of your post contain good ifo, , ,NOT that one .
David
Thurman is offline   Reply With Quote
Old 06-14-2010, 12:26 PM   #5
Member
 
Join Date: Jan 2010
Location: Alabama
Posts: 352
Default

Do parts people make you mad?


I took a fan belt with me to "Autozone" the number was readable but the kid said they didn't have one. He then asked me what it came off and I told him a 364 International tractor. He informed me that they didn't sell "tractor parts"
Store was full of people and I asked him if he thought Gates made this belt especially for International and why he couldn't crossreference the number---he just looked at me.
I drove about 6 miles further to Carquest and they had no problem finding the belt.
Giles is offline   Reply With Quote
Old 06-15-2010, 10:20 AM   #6
Learning by Doing
 
Leah Frances's Avatar
 
Join Date: Jan 2008
Location: Easton, Maryland
Posts: 3,156
Blog Entries: 7
Default

Do parts people make you mad?


Took a battery for a 1986 volvo to the parts store and they told me they don't carry them. I said, "There is no battery that you sell that will work for my car?" Their reply: "Nope". Guess I should just chuck the car.....
__________________
If I could only remember to THINK about what I was doing before I did it.
Leah Frances is offline   Reply With Quote
Old 06-15-2010, 11:17 AM   #7
The Dogfather
 
Join Date: Feb 2009
Location: Lincoln, NE
Posts: 28
Default

Do parts people make you mad?


I typically go to Advance- "Vato-zone" is fairly new in our town, and typically their employees are unhelpful at best, and also the kind of people that think that adding stickers, a 3rd row bleacher wing and a fart can to a honda will make it out run anything. Maybe granny in her powerchair, but that's about it. I've been to Napa 2 times. The first time was for a carb gasket for a standard aftermarket Holley or Edelbrock carb for our 86 Z28- I was driving by and thought, they're close to home so I'll give them a shot. The 2 individuals I talked to looked at me like I was nuts when I asked for a 4bbl carb gasket for a squarebore carb. I then explained that I didn't even need the gasket with the holes for each bore- I could utilize one that only sealed the perimeter. After looking through a book for 10 minutes of ALL of their carb gaskets, I said screw it and moved on.

2nd time was to get a transmission filter for our 2005 Colorado 4x4. They were the only place in town that had one. Their hand dandy computer said that it would fit. Got my old one out, compared, and "sho'nuff", it was for a 2wd application. They wouldn't take it back because I had opened it, and then said that the part they gave me was the correct item "according to the computer". I then went to the dealership and grabbed my ankles for the trans filter kit.

I love Advance- they have (for the most part) always been good to me. There are several employees at the location by our house that know me by name (we have 4 vehicles and my wife and I both drive 30-45k/year each, so I'm always in there for this or that), and the guys I deal with there are either ex mechanics or circle track guys. There's only a couple that are completely clueless, and I will NOT allow them to help me. They can't even work the computer, and probably haven't turned a wrench. Ever.

Orielley's is my back up, but it's hit or miss with the help there. I've had bad luck with alternators from there, BUT they did honor their warranty on our Z28's alternator when it was I replaced it 2 months ago, and I purchased it in 99. Hang on to the receipts for that lifetime warranty! They also carry some brands that I prefer over what Advance stocks (axle bearings, u joints, steering parts, etc)
HawkZ28 is offline   Reply With Quote
Old 06-15-2010, 12:36 PM   #8
Member
 
Join Date: Jul 2008
Location: NW of D.C.
Posts: 5,990
Default

Do parts people make you mad?


Quote:
Originally Posted by Leah Frances View Post
Took a battery for a 1986 volvo to the parts store and they told me they don't carry them. I said, "There is no battery that you sell that will work for my car?" Their reply: "Nope". Guess I should just chuck the car.....
For elec. equivalence just match the voltage and meet or exceed the factory spec'ed Amp-Hour capacity. For mech. compatibility you may need to modify your battery holder.

Last edited by Yoyizit; 06-15-2010 at 12:38 PM.
Yoyizit is offline   Reply With Quote
Old 06-15-2010, 12:41 PM   #9
Member
 
Join Date: Jan 2010
Location: Alabama
Posts: 352
Default

Do parts people make you mad?


Quote:
Originally Posted by Yoyizit View Post
For elec. equivalence just match the voltage and the factory spec'ed amp hour capacity. For mech. equivalence you may need to modify your battery holder.
Good advise---About 5 years ago, I modified the battery tray on a riding lawnmower to accept a "car battery".
I was buying a lawn mower battery every year
Giles is offline   Reply With Quote
Old 06-15-2010, 06:01 PM   #10
Pro Flooring Installer
 
rusty baker's Avatar
 
Join Date: Feb 2009
Location: SW Missouri
Posts: 3,820
Default

Do parts people make you mad?


Some of those at O'Reillys will look up "muffler bearings" and "blinker fluid".
__________________
The ads in my post are there without my permission. I do not endorse any of the products.
Semi-Retired Installer
Installing since 1973
rusty baker is online now   Reply With Quote
Old 06-15-2010, 09:18 PM   #11
Knows everything but that
 
Join Date: Apr 2010
Location: Silver Spring, MD
Posts: 165
Default

Do parts people make you mad?


I feel I have to defend myself in here. I work at a BMW dealer and yes, our parts are expensive but I certainly know my stuff. You get what you pay for works in the automotive business too, not just the DIY projects.
JakAHearts is offline   Reply With Quote
Old 06-16-2010, 08:25 AM   #12
Member
 
Join Date: Aug 2009
Location: Illinois
Posts: 206
Default

Do parts people make you mad?


Quote:
Originally Posted by rusty baker View Post
Some of those at O'Reillys will look up "muffler bearings" and "blinker fluid".
What are you talking about.... they have them here...
http://kalecoauto.com/index.php?main...products_id=10

http://kalecoauto.com/index.php?main...&products_id=6

TJ_in_IL is offline   Reply With Quote
Old 06-16-2010, 11:25 AM   #13
Member
 
47_47's Avatar
 
Join Date: Sep 2007
Location: Springville, NY
Posts: 1,448
Default

Do parts people make you mad?


Quote:
Originally Posted by TJ_in_IL View Post
Good link TJ
__________________
What we've got here is... failure to communicate. Some men you just can't reach. So you get what we had here last week, which is the way he wants it... well, he gets it.
47_47 is offline   Reply With Quote
Old 06-16-2010, 11:37 AM   #14
Member
 
cowboy dan's Avatar
 
Join Date: Apr 2010
Posts: 77
Default

Do parts people make you mad?


most people assume that the guy behind the counter in most parts stores knows anything about cars. the fact is, most only know what the computer tells them. better to be mad a the manufacturer than an ignorant parts person. you can't argue with ignorance
cowboy dan is offline   Reply With Quote
Old 06-20-2010, 01:18 PM   #15
World's Tallest Midget
 
Mort's Avatar
 
Join Date: Nov 2008
Location: Twisp, WA
Posts: 707
Default

Do parts people make you mad?


Well, my dad has 37 years parts counter experience, and my first job was at a store he worked at, so I feel I have some authority on this subject...

Most of the chain stores (O'Reillys, Auto Zone, Advance, etc.) will hire whatever high school kid that puts in an application. You can teach them for a week or two to use the parts finder on the computer, but that's the extent of their car knowledge. They're good for light bulbs (if you know what you're looking for), floor mats, and wiper blades, but not much else.

NAPA and Carquest are usually pretty good, and many employ ASE certified countermen (yes, there is such a thing). They are sometimes more expensive than the competition, but you'll pay less in Rogaine after you pull your hair out dealing with the other guys.

When I worked parts (97-99), we were just getting the computer system, and it was dodgy at best, so I learned the old fashioned way, by looking in that big long book (parts guy secret: its actually a lot of short books). Even though I was a 16-year-old with a favor-job, the guys I worked with had many years experience and I learned enough about cars that I do a little freelance mechanical work even now.

To go back to your belt story, the part number of the belt is the length and width of it! For example, if the part number is 15365, the belt is 15mm wide and 36.5 inches in length. We had a belt measurer at the store for just such an occasion. It works the same for serpentine belts, a 4050365 has five ribs and measures 36.5 inches.

And I am in no way defending those idiots at the chain stores. We used to get bored on Saturday evenings (when we should've been closed, still bitter about that) and call them and ask for spark plugs for 6.2L diesels, thermostats for VW Bugs, etc. Good times.

Mort is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Help us make a remodel decision for selling home pleas 3detailer Kitchen & Bath Remodeling 11 04-27-2010 11:36 AM
10x16 eave vent intake - buy or make Rald Roofing/Siding 2 01-29-2010 05:46 PM
Damper for Microhood - Make my own? getinmybelly HVAC 0 01-27-2010 10:04 AM
Make up air tron113 HVAC 0 11-12-2009 08:44 AM
Goodman Air Handler with Missing Parts cougarhsv HVAC 2 01-17-2007 08:14 PM




Top of Page | View New Posts

Copyright © 2003-2014 Escalate Media. All Rights Reserved.