I actually work at the Home Depot in the paint department. We have had the product now for a year, and about 95% of the feed back has been positive.
My customers bring in before/after photos to show us all the time. Most say they did the whole project over a weekend.
The only complaints we have had is that the glaze is too small an amount and sometimes they run out. I believe that Rust O-leum is correcting this by adding some more to the kits.
I have personally used the product as well and was very impressed.