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CheriAlli 09-26-2012 09:39 AM

Problem with Interior Paint Job
 
HI Guys,

Had some painters do a fairly crappy job on the interior of our new house.
Now finding that we have several issues. One being that I have no way to prove that they only painted one coat instead of the agreed upon 2...

Another being that the dry wall taping (I think) seems to be showing through the paint on our breakfast bar pillar...in fact the paint is bubbling up cracking on that area!

What happened and what should I do?

Thoughts on this?

:mad:

Gymschu 09-26-2012 09:55 AM

Your recourse at this time is to call the painters back in & have them explain the process they used to paint your home. Point out in the signed agreement where they promised 2 coats of paint and hold them to it. Usually it's fairly easy to see that only one coat was used as you will see small areas where they missed and the sheen may not be consistent on the walls.

As for the taping issue, that's a drywall problem and you may need to call in the drywallers who did your home to have them fix that. Many painters can do fixes like that but in this instance you may want to get the guy in there who did the drywall to take a look.

CheriAlli 09-26-2012 10:03 AM

yup thought so...if we can get any of these guys to come back it will be a miracle...
life in the berkshires...no body seems to care about customer service here nor do they seem to care about working.
as you can probably tell, we have had a very bad experience with all...but thanks so much for the information.
actually when they were painting...i had them redo several spots...inside and out. i cannot tell if the sheen is right or not as there is so much light inside. we have very large windows.
i have noticed that the surface seems "not smooth" which led me to the idea of only one coat...

Gymschu 09-26-2012 11:03 AM

Cheri, without knowing all the details, I will have to stick up for my fellow painters. I don't know if this is a new construction project or not, but, if it is, you would be surprised by how many shortcuts builders take to save a buck. Many times painters are asked to get in and get out, slap it on the wall and get it done. Oftentimes we are asked to apply a cheap "builder's flat" paint on the walls & unless the homeowner's are really pushing the builder for higher quality, that's what gets done and the builder pockets the money saved.

CheriAlli 09-26-2012 12:34 PM

yes a new build and yes a lot of weird stuff going on...
probably will never completely figure it all out.
just glad that it's done...
now for the fixing of the mistakes.
thanks for your input.

Matthewt1970 09-27-2012 06:35 AM

New Drywall should have had 3 coats. 1 Coat of primer and 2 coats of paint. In a lot of new construction, the touch-up for drywall is not the responsibility of the painter unless otherwise stated in a contract. In the commercial jobs we typically do they just figure in to have the drywall guys come back after we have first coat on and do the touchups. It only takes a couple hours at most to go back and prime and then first coat the touchup spots.

CheriAlli 09-27-2012 06:41 AM

wow there is so much that we laymen/women don't know...
i tried to research everything but since we had such a bad experience building..it all went to h....
thanks so much for the info. though.
;)

ToolSeeker 09-27-2012 09:42 AM

Sorry guys I am a painter and it sounds like someone forgot to prime the post that is showing thru she didn't say the drywall was bad just showing thru. And yes a lot of builders are taking shortcuts and using cheap products and methods.

chrisn 09-27-2012 04:46 PM

Quote:

Originally Posted by ToolSeeker (Post 1018391)
Sorry guys I am a painter and it sounds like someone forgot to prime the post that is showing thru she didn't say the drywall was bad just showing thru. And yes a lot of builders are taking shortcuts and using cheap products and methods.


Most of us giving advise are,

ltd 09-27-2012 08:10 PM

Quote:

Originally Posted by chrisn (Post 1018622)
Most of us giving advise are,

or else we all stayed at a holiday inn express last nite:eek:

ToolSeeker 09-28-2012 07:50 AM

Quote:

Originally Posted by chrisn (Post 1018622)
Most of us giving advise are,

Sorry no offense meant I was referring to the ones saying it was a drywall problem when that didn't seem to be the case.

chrisn 09-28-2012 05:21 PM

[quote=ToolSeeker;1018391]Sorry guys I am a painter and it sounds like someone forgot to prime the post that is showing thru she didn't say the drywall was bad just showing thru. And yes a lot:eek: of builders are taking shortcuts and using cheap products and methods.[/quote]



A lot? Dang near all of um are.:furious:


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