Go Back   DIY Chatroom Home Improvement Forum > Community > Off Topic

CLICK HERE AND JOIN OUR COMMUNITY TODAY...IT'S FREE!

Reply
 
Thread Tools Search this Thread Display Modes
Old 01-04-2011, 10:07 PM   #31
I ask the impossible!
 
Join Date: Aug 2010
Location: Royal Oak, Michigan
Posts: 1,068
Blog Entries: 7
Share |
Default

Why Call a Plumber?


When the fire department red tagged our heater, they just shut off the gas. My dad turned it back on. Wasn't worth freezing pipes while waiting for a new furnace.

Good point tho, if he put it in and got it started he'd know how to restart it, but then again we also know he played dumb about the red tag. I gave up on trying to make sense of nonsense, I just speculated it might have been a DIY install because I could see myself making those mistakes if I was installing a replacement water heater and going up in size and if I hadn't done any gas piping before, I'd at least get the drip leg right if I did it now having done what I've done, and I'd know to research the vent carefully - plus I'd be doing it on permit and getting the inspection.

Another story... I've found the plumbers up the street to be pretty fair, even if they're a bit more pricey than average. I did a DIY main cleanout before we moved in, a week later it was blocked again. They came out same day I called and got out earlier than they said. Then 3 weeks later I had another blockage in the sewer pipe inside the house, they were out in 30 minutes to look at it and it was an hour before the end of regular business hours on Friday... The difficulty in accessing the cleanout in the crawlspace required a supervisor to come out to assess whether it would take a second worker to do the job, which it did, so they'd either have to charge after-hours rates or come back the next day, and either way no guarantees it would be possible to clean out the pipe so another option was replacement.. So I said I'd think about it, go ahead and plan the cleanout the next day and I'll cancel if I'm going to replace.

WillK is offline   Reply With Quote
Old 01-04-2011, 10:16 PM   #32
A Little Of Everything
 
Join Date: Nov 2010
Location: Omaha, NE
Posts: 2,119
Default

Why Call a Plumber?


Good points made by everyone.

I think it goes without saying that - as in every other profession - there are a lot of outstanding plumbers, then there are some unethical louts that give everyone else a bad name.

I've dealt with both.
DrHicks is offline   Reply With Quote
The Following User Says Thank You to DrHicks For This Useful Post:
oh'mike (01-04-2011)
Old 01-05-2011, 12:49 PM   #33
uva uvam videndo variafit
 
WirelessG's Avatar
 
Join Date: Mar 2009
Location: W by God VA (bye MS )
Posts: 558
Default

Why Call a Plumber?


Quote:
Originally Posted by Scuba_Dave View Post
You call up someone at 3:45a you get charged for an emergency call
I work in IT & if someone calls at 3:45a with something as stupid as this that isn't an emergency they get their ass chewed out by the boss the next day

$20 charge for an office visit...$100 charge for an emergency room visit
The "emergency" charge is not restricted to plumbers
Our IT manager (dept of 1) is responsible for all of the office computers, networks and the shop CNC computers. He gets calls a 2:30 am all the time about computers down in the shop. He asks them if they tried rebooting. They always say yes, but never try it so he ends up driving to work in the middle of the night to do that very thing. One guy actually thought turning the monitor on and off we rebooting.

The vending machine are next to his office, so they are now his responsibility. "Management" got tried of paying people to make our wall calendars, so they decided the IT manager could simply make it himself, thinking commercial art is nothing more than Word cut and paste. Every morning he has to transfer data from one system to anther for a department that's too lazy to do it themselves. A heavy duty generator was installed a year ago to power the IT room and keep the servers going in the event of a power outage. "Management" still asks him all sorts of questions about the generator is if he is a mechanic. The Owner of the company bought a surround sound system w/ a universal remote. Guess who had to install if and program the remote? The IT manager. Anytime a server, hardware, printer, etc.,goes down because of a bad spring, lever, drive, cable, etc., he is criticized for not having a spare on hand (as if he should open a warehouse of parts).

If I were him I would be gone a long time ago (I'm not him and I am trying to be gone in the next month or two).
WirelessG is offline   Reply With Quote
The Following User Says Thank You to WirelessG For This Useful Post:
operagost (01-06-2011)
Old 01-05-2011, 01:10 PM   #34
Member
 
Join Date: Jan 2009
Location: South of Boston, MA
Posts: 17,248
Default

Why Call a Plumber?


Yeah, I've been the only IT person at a site before
The difference is I did IT only
That included wiring - which saved them a ton of $$
But did not include the generator or anything else
I'd offer advice if I knew about the item...but that was it

Network (different company) got a call one nite about a transfer problem - it was only 11p I think
I was actually driving by the site & responded, let the network guy know I was there
Turns out they were downloading a file from a PC to a floppy
Then walking across the room & copying the file off the floppy to another PC
Eventually the file grew too large to fit on a floppy
I made a shortcut to a folder on the 2nd PC
Showed them how to drag & drop
"No we need to get it to the other PC"
Walked over to the other PC & showed them the new folder & the file
When I told the Network guy we both had a laugh....sort of
Scuba_Dave is offline   Reply With Quote
Old 01-05-2011, 01:25 PM   #35
Member
 
Join Date: Jul 2010
Posts: 227
Default

Why Call a Plumber?


Eplumber- I guess I will need to give him some basic guidelines for after hour calls

So for all of you DIYers who may find yourself in a Jam after hours and need help....

This is only for my company so I can not speak for anyone else

most of my trucks run a tech and Helper with an average salary of $40 per truck on low end $50 on the high end and in insurance and workmans comp you are about 100+ per hour. Now I charge my normal rate of $135 an hour from 7 am- 10 pm and yeas we do schedule calls during that entire time so my guys are usually in overtime by Friday which then brings the Average pay for a truck to $70 which means i am paying out of profits to provide service... IN OTHER WORDS... I would make more money by turning you away. Now when it comes to materials people will count the fittings and pipes, but forget to include: sand paper, Glue, Primer, Solder, Flux, Blades, replacement tools, tool maintenace etc..... NOW you want me to send out my guy after 10... even worse after midnight... He gets paid Door to Door... Why? because I was told by my insurance company that if he is driving the vehicle at that time of night and is in an accident they could say he was not working and the employee could be sued... I will take that risk for them so they benefit by being insured and getting paid.... So now you take the truck making $50 an hour and pay them Double time they are making $100 an hour plus my expenses and if they are in overtime they are going to make $125.... 30 minutes to.... 30 minutes from.... work for 1 hour.... Just in labor I am anywhere from $200-$250. Now add in my material cost and how much am I loosing to send someone out in the middle of the night to do jobs. Now do not think I try to steal or take advantage of people- These are the numbers to send a truck out for me.. That is why most of the time I personally cover the night calls.

Now as far as not being able to charge those prices? With your Company what is your Overhead? What is the insurance on your vehicles alone? Do you have car notes that you are paying? all of this comes into play. We are very fair in my opinion and we always make sure the customer is aware of the charge before we get there and that there is not a guarantee that they will be fixed that night. I carry $10-15K worth of inventory on my trucks but, I do not have everything. I will also add that More if you honest DIYers try to get my techs to do the work at night "under the table" than any other time of day. My guys all know 1st time they do that is the last time because they are fired on the spot.
Docwhitley is offline   Reply With Quote
The Following 5 Users Say Thank You to Docwhitley For This Useful Post:
concretemasonry (01-05-2011), oh'mike (01-31-2011), operagost (01-06-2011), Scuba_Dave (01-05-2011), TheEplumber (02-27-2011)
Old 01-05-2011, 01:37 PM   #36
Member
 
Join Date: Jul 2010
Posts: 227
Default

Why Call a Plumber?


Quote:
Originally Posted by batdude View Post
Thanks for the reply LateralConcepts. And yes, for a plumbing job I am currently doing, I am getting quotes from 3 professional plumbers, rather than making a mess of it myself. A little competition is always good! But given some of the quotes I have seen in this thread, I am scared to death to see my quotes! I cannot afford a $1000 plumbing bill on this project. Up until now, I was on track to spend only $1500 for the complete wet bar/kitchenette project in my basement (got a great deal on some nice cabinets) but with the plumbing bill I now expect that's likely going to be impossible (unless I do the plumbing work myself which I won't).

That depends on material and where it is located in relationship to Supplies and Sewage... I have done them for as low as 300 and as high as 6000. The price comes down to you with the planning... the Cheaper ones were basically just hooking up... The bad part is most of the time it is atleast 2 trips which causes the price to rise
Docwhitley is offline   Reply With Quote
Old 01-05-2011, 01:54 PM   #37
Member
 
Join Date: Jul 2010
Posts: 227
Default

Why Call a Plumber?


Quote:
Originally Posted by Mr Chips View Post
You'd hope not! If it was a DIY install and it set off the CO detector, you'd think he'd have the sense not to expect a different result by turning it back on. Besides, if he has the "skills" to install a heater, ( even if it was a hack job) you'd think he'd be skilled enough to relight the pilot, or do they do something to actually disable the heater during the "tagging"?

They do not disable it but, I will tell you what the problem is.... PEOPLE THINK PLUMBING IS JUST PUTTING PIPES TOGETHER! Now with Shark bites everyone is a Plumber! This guy simply cut the pipes tossed two shark bites on and reused the gas line. No skill needed in that. Stupid things I have seen!

ummmmm

Using CPVC on the top of the Gas water heater that stuff becomes as flexible as a garden hose when heated... Oh wait GARDEN HOSE- Decide that since you are going to use the Garden hose outside what the hell just run it from the connection at the Laundry sink up through the Ceiling and out through the wall! oh oh oh wait... how about having a toilet to close to the wall for you to sit on because you are obese so you break the bolts and move it over 4 inches... then wonder why it wont flush! One of the funniest- have to listen to people "get there groove on" while you are working next door.

Just an update on the original guy- I contacted the utility company to notify them of what had transpired and the person told me they had tagged the service out when they turned the Gas on- So I am guessing he was turned off for something. The Utility Company was going to go out and check yesterday and if the repairs are not made and the water heater was on they were going to cap off his gas
Docwhitley is offline   Reply With Quote
Old 01-05-2011, 02:52 PM   #38
Member
 
Join Date: May 2010
Location: Philadelphia Pa
Posts: 190
Default

Why Call a Plumber?


Quote:
Originally Posted by Scuba_Dave View Post
You call up someone at 3:45a you get charged for an emergency call
I work in IT & if someone calls at 3:45a with something as stupid as this that isn't an emergency they get their ass chewed out by the boss the next day

$20 charge for an office visit...$100 charge for an emergency room visit
The "emergency" charge is not restricted to plumbers
Dave you are doing alright in Beantown my friend, In Philly we are hitting a $30 COPAY and $200 Emergency! LOL
Evil Scotsman is offline   Reply With Quote
Old 01-05-2011, 03:17 PM   #39
Member
 
Join Date: Jul 2010
Posts: 227
Default

Why Call a Plumber?


Quote:
Originally Posted by Evil Scotsman View Post
Dave you are doing alright in Beantown my friend, In Philly we are hitting a $30 COPAY and $200 Emergency! LOL

That is Co-pay... Imagine if it was full price!!!!! I just got a bill for a Nutritionist and Diabetic Counselor- 2 hours ops- $875!!! Thank God I only had to pay 40!
Docwhitley is offline   Reply With Quote
Old 01-05-2011, 05:54 PM   #40
Drywall Texture Pro in Fl
 
stoner529's Avatar
 
Join Date: Nov 2010
Posts: 174
Default

Why Call a Plumber?


Quote:
Originally Posted by batdude View Post
OK, I agree your customer was not too bright. Did their house blow up yet? Wow.

But this whole thread has me depressed. As a potential "dick" client, (apparently that's what you call us), I find $325 + materials for a 2 hour service call a bit high. I would file it under "taking advantage of someone in need because you can". I have a 4 year advanced computer degree and cannot charge rates like that.

I saw another thread in here where a plumber was bragging about charging $400,000 last year for simple repair work.

Come on guys. It's greed like this that has the whole planet on the verge of financial collapse. We "dicks" need a break in light of the current financial situation.
As people that have to make house calls, there is really a limited number of calls we can do a day. i am in the texture business. If you have to pay house bills, and stuff to sustain life, the owner himself has to make at least 300 a day take home, to live a normal life and not worry. that is 80k a year. if he only worked those two hours but that was the only call he got that day, well he met his quota. Thats why it costs so much. we have travel expense and time that we arent doing physical work but are still working. it takes time to get to the job. inspect it. talk with the homeowner about the repair, fix it, clean up, write an invoice. wait to get paid, here a gripe about how much it cost. homeowners act as if we have no house and cars or insurances and a family to look after and think they are just a ripoff victim when in acutality they are paying for our food. They want something done fast, it should cost them. you don't ask the post office to mail something overnight and expect it to cost less just because it only took 4 hours to get to a place. that letter goes on an airplane were jet fuel is very expensive, then someone to use gas to rush that letter. services cost money. Yes it seems high, but as a skilled trade, we deserve our right to make a living, not just because some one says they don't think its worth it. do i like having to spend almost 500 bucks every time i go to a mechanic. not really. but the shop costs, labor costs and parts. somethings i just won't full with myself even if i could because its to complicated. I hope this makes more sense to you why plumbing costs something. How would you like if i woke you up in the middle of the night saying, my comp crashed, i need stuff right away on it, come out now, i dont care if its 3 am or not. how much would you charge to get out of bed away from your sleep time just to fix something that they guy had to have done instantly.
__________________
how to remove popcorn
stoner529 is offline   Reply With Quote
Old 01-05-2011, 06:05 PM   #41
Member
 
Join Date: Jan 2009
Location: South of Boston, MA
Posts: 17,248
Default

Why Call a Plumber?


We used to get paged in the middle of the night by a company that monitored a piece of our equipment

The page basically was....
"There was a slight hiccup but everything is running fine"
The automatic page was removed & made a manual process
Scuba_Dave is offline   Reply With Quote
Old 01-05-2011, 07:23 PM   #42
Wire Chewer
 
Red Squirrel's Avatar
 
Join Date: Jun 2009
Location: Ontario, Canada
Posts: 3,211
Default

Why Call a Plumber?


Wow, that's a really stupid call. First off, the fact that it had been broken for a while with good reason, and second of all, even if it did break down at that point, it's not exactly what I'd call an emergency. The water should stay hot enough to take a quick shower in the morning, at least.

Some people I tell you. I deal with similar stuff like that, but with computers so I can relate.
Red Squirrel is offline   Reply With Quote
Old 01-22-2011, 10:02 PM   #43
Member
 
Join Date: Dec 2009
Location: NW Minnesota
Posts: 109
Default

Why Call a Plumber?


Minnesota nice:

I called our plumber because we had no water. The pump switch (well) was blowing, but I couldn't find the problem. They came out, inspected the switch, tank, etc., and said to call the electrician. No charge from the plumbers. Just a "the electrician will charge you."

Now keep in mind, this is THE company we use for most things, electrician as well. I guess loyalty goes both ways. Turns out there was a short underground out by the well...good thing this happened in the Fall, not now.
Bill7 is offline   Reply With Quote
Old 01-22-2011, 10:56 PM   #44
Member
 
Join Date: Jul 2010
Posts: 227
Default

Why Call a Plumber?


Quote:
Originally Posted by Bill7 View Post
Minnesota nice:

I called our plumber because we had no water. The pump switch (well) was blowing, but I couldn't find the problem. They came out, inspected the switch, tank, etc., and said to call the electrician. No charge from the plumbers. Just a "the electrician will charge you."

Now keep in mind, this is THE company we use for most things, electrician as well. I guess loyalty goes both ways. Turns out there was a short underground out by the well...good thing this happened in the Fall, not now.

Yeah my general rule is after 6 am till 10 PM if I go out to your house and diagnose the problem is Plumbing with out actually doing no work- No Charge
If I need to do work and it is Plumbing and you do not like what I tell you and it is a Plumbing issue- Charged for time 1 hour minimum
If I just do a few minutes work and I find it is electrical- No charge
Docwhitley is offline   Reply With Quote
Old 01-27-2011, 10:34 AM   #45
Member
 
Join Date: Jul 2010
Posts: 227
Default

Why Call a Plumber?


[quote=cdavenport81;578790]wow, $325 is a big money.

there are lots of deceitful marketing nowadays telling they are 24/7 open or will assist you 24/7, but then how come they can't work 3:45 AM call? and will charge additional payment because its early in the morning, haha...



_________________


This is not Deceitful Marketing- 24 hour Emergency Service. We make every attempt to make appointments that are non Emergency schedule for normal work hours to save the home owner money. The problem that people fail to realize is that if I schedule my employees to work 40 hours Monday-Friday and he gets say... 5 calls that week after hours and each call last 1 hour. Then at the end of the week I will be paying him Overtime for the last 5 hours he works that day... Should his last customers pay extra or the Person that could only find the time at 3:30 in the morning? What if his last 5 hours were spent on Estimates? Should i have to pay him the overtime rate for those hours because that person could not Find an hour between the hours of 7 am and 10 pm? If I need to see a Doctor I have options... Go to my Primary during normal hours- $40... Go to Urgent Care till 10 pm- $50.... go To EMERGENCY- $100... It cost more to operate after hours

Docwhitley is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Plumber installed thermal Expansion tank without adjusting pre-charge markwo Plumbing 2 01-21-2010 12:41 PM




Top of Page | View New Posts

Copyright © 2003-2014 Escalate Media. All Rights Reserved.