Originally Posted by DIYtestdummy
Turbo Tax - well, they've screwed up the least, but have security issues
H&R Block - "People" missed a lot and everything they do I do myself for free
Tax Act - was a good service, but pissed me off for the last time!
Unless I'm mistaken Turbo Tax and TaxAct are online services, the only reason to use them is to save a buck; unfortunately you get what you pay for. They scan your documents into a file, the file is sent to India, someone completes your return, the file is sent back here. Don't kid yourself into thinking a CPA is reviewing your return. Who do you talk to when things go wrong? The computer screen?
H&R Block is a complete joke as far as I'm concerned, right up there with Jackson Hewitt and Liberty Tax. They hire college STUDENTS for 4 months to do returns. Don't even have to be an accounting student, any idiot who can wield a calculator (or at least look like they can) can get a job there for 4 months. You pay a little more to sit in front of an actual person...... who simply inputs the info into a file and sends it off to India again!
You need to find an actual accountant. Probably one who works for a private firm and holds a CPA. Maintaining their credentials is expensive so of course you're going to pay more to have things done right. Find a good one and they may even review your last few years and get you some more $$ back through filing amended returns. I'd consider an extra $100 per year in cost easily worth the headaches avoided.