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michaelson 09-25-2012 10:02 AM

Restroom Supplies
I run a restaurant and our staff if divided on an important issue.

Do customers remember the quality of the restroom supplies? The reason is that we've recently started using the cheapest restroom supplies. We're saving a lot of money each month, but they're just awful. The paper towels disintegrate and are making a mess. The soap is like white glue and the air freshener smells like cheap gin.

Some of the staff thinks that as long as the restroom is clean and the food is good people will forget about the bad supplies. Some of us, including me, think that bad supplies are NOT worth it and that they give people a bad first impression.

concretemasonry 09-25-2012 10:16 AM

I agree about the supplies.

The better the type of restaurant, the higher quality the supplies. Not necessary to have an attendant handing out towels and turning on the hot water in advance for 95% of the restaurants though.

People are interested in a clean, sanitary place to go to eat and everyone is an expert on T.P., and recognize skimping in a supposedly sanitary room that should also smell decently. A posted cleaning/inspection sheet with an hour by hour log in with initials is also a great feature when it comes to assurance.


tinner666 09-25-2012 06:07 PM

When I eat, I go wash hands, urniate, or whatever. I find a crumby restroom. crumby supplies, etc, I just put it on my 'Do not return to' list.

creeper 09-25-2012 09:52 PM

Don't cheap out on supplies.

Its also a nice touch when a basket of products is available for patrons to use. Nice handlotion, hairspray, femme products mouthwash ect

michaelson 09-26-2012 12:46 AM

Okay, to give you guys a better idea of the type of place we've got.

Average price of a meal (often steak or fish) would be 20-25 dollars. Couples spend around 100 especially if they drink. We're trying to make the place a bit more upscale, so we're going to buy better supplies for the restroom.

Other Questions
1. Foam Soap - What are the advantages/disadvantages?
2. Cleaning Log w/ Initials - Does this look too "fast food."
3. Toilet Seat Covers - Are these tacky? (We currently have the metal dispensers in the stalls.)

creeper 09-26-2012 05:31 AM

1; don't know

3; yes and gross. Have someone go in periodically to make sure it remains tidy and in good supply

2; moot if you have someone go in

bobelectric 09-26-2012 08:18 AM

I like the foam soap,hate the blow dryers. I remember when they had cloth hand wipes to dry to dry your hand .Turn the crank for clean cloth.

DexterII 09-26-2012 01:42 PM

I'm with Tinner. In fact, if I have been traveling for a while, at an event where there was a lot of hand shaking, or whatever, I generally stop to wash before or shortly after getting to the table, and as long a I haven't ordered anything yet, have gotten up and left if the rest rooms were not neat and clean. No matter how expensive the place is, I don't need someone to hand me a warm towel, but regardless of anything else, I want towels that don't fall apart, and while probably the lowest on my list of concerns, well below cleanliness, decent towels, etc., I do not care for foam soap.

gma2rjc 09-27-2012 02:00 PM

Yes on buying better supplies.

Yes on #3 - seat covers in the metal container hanging on the wall. If those aren't available, I have to use T.P. to cover the seat. Same results, but it takes up some of my time and probably costs you more when you have to buy more rolls of it.

No for #2 - a cleaning log on the door. It doesn't make me think that the bathroom is cleaner - especially when I can see that it hasn't been kept up and there are initials on the door saying it's been cleaned.

Also, I like it when there is a trash can right next to the main door going out of the bathroom. After I've washed my hands, I dry my hands with paper towel and use the same paper towel to open the door (lots of nasty germs on bathroom door handles). It's handy to have a can right there to toss the paper towel in.

Since we're on the subject, one thing that really makes a public bathroom look dirty - no matter how clean it is - is the dirt that builds up at the bottom of the walls, where the floor mop swishes against it. It just doesn't look nice.


kolsen 09-29-2012 09:25 AM

I own a bakery, and while we do have one unisex bathroom, I use the the cheap stuff as well. My stance is that if the bathrooms are very clean and LOOK nice (decor and comfort wise), then it shouldn't matter.

gma2rjc 09-30-2012 01:05 AM

You can also check online for 'home made' cleaners. A lot of the time they can be much cheaper, "environmentally friendlier", and do a better job than expensive or generic products.

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