Originally Posted by den graham
Yes, I am all at fault by hiring this guy. I know his wife and had talked to him a couple of times, They both drive new loaded dodge trucks with their logo on them, which says 35yr. experiance,insured and bonded. I got 2 other estimates before I ask them for one, and my gut feeling, when I did ask for one, was not good. He provided pics of his work with testements from customers. I realised he was a B S er, yet, he sounded like he knew his stuff. His wife is a dedicated, hard working and honest individual, who for some reason is married to a man, who seems to be none of that. He could start in 2 weeks, and yes he beat the other estimates by nearly 25%(hind site don't take the lo bid.) and a 2 day start to finish,from daylite to dark process. He said enough of the right things to steer me away from my feelings. I am so regreting this decision and in the end it will be more$ and a terrible headache for me to get resolved not to mention the hell my mother has been through. She feels terrible to have given him final payment before job was done but he pulled one over on her when I was not looking. Yes you are absolutley right, and I should have known better. I am 50 yr. old and have been involed in the service industry all my life. had my own business for 10 yr. and my customers kept coming back,not because I was cheaper, but for the quality of work I provided. I will never let this happen again.
Thank you for posting that! We all learn from each others experiences - even the poor ones. ESPECIALLY the poor ones!
I was shopping for an HVAC installer a couple years back, and I had one requirement for the contractor: I had to see an example of their work.
The first company looked good, was less expensive but at least for possibly the right reasons - they used off brand rather than name brand furnaces. From my readings at HVACtalk.com, brand is far less important than installation. I went and looked at the salesman's sister's house, who had a new system put in a couple years before.
When I looked at the install, it was horrible. No mastic, tape falling off, everything messy... one of the air tubes had fallen off the furnace plenum box! I thanked the woman very much, and told her she should have her brothers company come out and double check their work. I left a $20 bottle of wine with her thanking her for her time and trust in letting a stranger peak into here attic.
The next company I looked at was the complete opposite. They were the middle bidder, but their work was superior in every way. These people were also happy with the install crew, as was I. To this day I am impressed with the fit, finish, and details of their work.
If you are in SoCal, they are worth of consideration - good appliance repair too.
Dockstader's Air Conditioning, (562) 698-0201, 6727 Greenleaf Ave , Whittier, CA 90601
But I had I not known how important installation quality was on HVAC, I never would have asked to look at it with my own eyes. I could have had those hacks in my attic too!