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Old 06-25-2009, 11:18 PM   #31
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Originally Posted by Willie T View Post
It's no wonder we snivelling, complaining, spoiled Americans are disdained by the rest of the world.

"Denied their right to free food" I'd be ashamed to even utter a cry-baby remark like that.
obviously, you do not understand the underlying problem with the situation. It has nothing really to do with free food. It has to do with the business world and how it deals with problems. KFC wanted the business so it advertised. The ads worked and then KFC failed to deliver what it promised.

I can't see going to the length of a suit. Instead, I simply write them a letter and let them know my dissatisfaction and that I'll wave to the folks working at the local KFC as I walk into the restaurant next door to spend my money.

the bigger problem I see is this really brings to light the poor managerial systems in place at KFC. They sent out all those coupons and were ill prepared to honor them. It's like they were surprised when people actually brought them in to redeem them. This simply shows me that all those times I went to KFC and had a less than stellar experience was not just a fluke but simply how they do business. If that is how they treat me to my face, what are they doing to my chicken where I can't see it.

I'll simply spend my money elsewhere. There are too many chicken restaurants to choose from when I want chicken.


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Old 06-27-2009, 09:33 AM   #32
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Well, my coupons arrived in the mail yesterday. And a free drink was added to each one.

I think some people just need to understand that the whole world is not quite as perfect as they are, and learn to graciously accept rain-checks when they are so freely and easily offered. It's not at all an uncommon occurance in the retail world.
"True eloquence consists in saying all that is necessary, and only that which is."
François Duc de La Rochefoucauld
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Old 06-27-2009, 12:47 PM   #33
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I recd one coupon instead of three

One problem was that the web page was supposed to code the coupons - each one was to have a unique bar code. The web page mucked up & everyone (or almost) received the same barcode. So they had no way of controlling the coupons. People could photocopy them & keep using them for the entire time period

I'll wait a few days to see if the other 2 show up
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Old 06-27-2009, 02:06 PM   #34
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We got two of them Wednesday. They're valid starting the end of July.
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Old 08-23-2009, 07:12 PM   #35
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I finally recieved the coupons I was owed


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