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Old 02-03-2011, 04:25 PM   #1
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Dewalt DW625 router - junk???


Hey guys... just joined the group in search of an opinion on something that has left me totally speechless.
I've been an amateur woodworker for a few years now. Have spent considerable amount of money on my tools and as such I take good care of them.
I have numerous Dewalt tools in my shop and I WAS (emphasis on was) planning on outfitting my entire shop with as many Dewalt tools as possible.
Well, now I'm not so sure...
Take a look at the pics. This is what happened during a routine operation. The bit end of the armature snapped right off, damaging the wood in the process. Can you imagine the damage and injury had this router been mounted in a table?
It's not that I was driving it hard. If I had, I figure that I would end up burning up the windings and not cause the bit to break off. This is ridiculous!
So now I'm contemplating whether it's even worth fixing it. A new armature will cost about $100 but I don't know if I'll be buying a quality armature or yet another piece of junks possibly made in China?
As far as I'm concerned the Dewalt name has been stained forever.
Are there any American companies out there that build quality tools using American made parts anymore, or is everything now build with crap materials?
What do you guys think?

Alex
Ontario, Canada
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Dewalt DW625 router - junk???-img_0006.jpg   Dewalt DW625 router - junk???-img_0007.jpg   Dewalt DW625 router - junk???-img_0010.jpg  

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Old 02-03-2011, 04:41 PM   #2
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Dewalt DW625 router - junk???


The place it was made -America, China, Germany- doesn't seem to matter as the materials used in the product. There are also good things made in China, and bad things made in America.

Have you tried contacting DeWalt to see if they would fix it? My personal opinion of DeWalt is they started getting more consumers buying things, versus more professionals. They have moved to the Quantity > Quality side of selling. Just my opinion, and I have no facts to back that up.

Bosch always seems to get fairly decent reviews for routers.

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Old 02-03-2011, 08:20 PM   #3
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Dewalt DW625 router - junk???


A few years ago I bought a Dewalt router from Home dump and it went bad within the week, they would not replace it or do anything to help with it. I don't buy Dewalt routers anymore.
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Old 02-04-2011, 12:52 AM   #4
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Dewalt DW625 router - junk???


I don't buy dewalt anything unless I need it for a job and dont think it will get used alot. When I look at my pile of power tools and see what has survived for 20 yrs, its my Bosch stuff.
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Old 02-05-2011, 03:19 PM   #5
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Dewalt DW625 router - junk???


Guys, thank you for your input. I really appreciate it.
I think I'll bite the bullet and get the armature but not before making sure that the higher ups at DeWalt find out about my predicament.
Once I get that installed, I'll look for another router. Seems that Bosch has a good name and reputation so I will concentrate my quest for that brand.
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Old 02-05-2011, 03:40 PM   #6
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Dewalt DW625 router - junk???


Before you spend anything, send a letter to dewalt Customer Service, with the picture and see if they will do anything for you, looks like faulty material to me, usually covered under a limited warranty.

I just did that with a coffee maker that like 3 years old and the company Cuisanart is replacing it for me at no charge.

Mark
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Old 02-05-2011, 03:46 PM   #7
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Dewalt DW625 router - junk???


Thank you Mark...

I will most definitely try that. After all, I have nothing to lose, right?

Alex
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Old 02-05-2011, 03:50 PM   #8
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Quote:
Originally Posted by navaidstech View Post
Thank you Mark...

I will most definitely try that. After all, I have nothing to lose, right?

Alex
Exactly!!!!

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