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Old 06-24-2009, 08:25 PM   #1
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Window won't close completely

I have a bathroom window that won't close completely. It is an Andersen and I believe it's called an awning type window. You use a crank to open and close it. When closing, it gets to about 2-3 inches from closed then stops. I have to remove the screen and pull it the rest of the way by hand. The window is 13 years old.
Any suggestions will be appreciated.


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Old 06-24-2009, 08:41 PM   #2
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Check to see if the crank mechanism hasn't shifted. I had Andersen casements that the screws holding the crank mech. stripped out of the wood and it did the same thing.


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Old 06-24-2009, 08:43 PM   #3
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I have 30 year old Pella wood windows with the same symptom. Along the bottom of the window where the hardware scissors in and out there is a bracket which slips a bit sideways. Look to see if yours is the loose. You may need to replace or tighten the screws which hold it in place.
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Old 06-25-2009, 05:57 AM   #4
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Does the window work easily when the crank is disconnected?? If yes, crank probably bad. You can probably find one locally at any place that sells Andersen, or get on their website.
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