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|03-21-2006, 08:01 PM||#1|
Join Date: Mar 2006
Posts: 1Rewards Points: 10
vinyl window have we been taken for a ride???
Hi there, we recently had quite few double pane windows installed .
All of these were supposed to be with diamond gridwork on top and bottom. My question is all of these are supposed to be tripple gard plus which has 3 panes of glass with low e 2
I suspect this is not triple gard plus by heartland due to a few things
1. it has diamond grids ( so i am not even sure with the grids it would be possible as it would make the window to think i could be way off on this.
2. You cannot see a 3rd pane in there anywhere nor a rim that the middle pane would sit on.
I do have the original sticker taken from one of the windows that has on it
7/8" d/s low e
Br W/G D/H slim sash
The other sticker states
1400 double hung hwm-m-011
.33 u factor
.31 solar gain coefficient
.50 visable transmittance
.12 air leakage
stats in the book we recieved says we should have received a unit with 10.00 ig ( insulating glass units)
Have we been taken for a ride on this one???
Last edited by marcus russo; 03-21-2006 at 08:05 PM.
|04-22-2006, 04:11 PM||#2|
Join Date: Apr 2006
Posts: 61Rewards Points: 75
Some window constructions use thin film plastic as third glazing and UV blocking. Check spec sheet for details of construction.
|04-29-2006, 08:07 AM||#3|
Join Date: Apr 2006
Location: East of the Mississippi
Posts: 151Rewards Points: 109
dual pane window
The information you provided indicates a dual - not triple - pane window.
If you think you actually bought triple pane - especially if you paid a triple pane price then you need to contact the window company and have them explain what is going on.
|05-04-2006, 05:38 PM||#4|
Join Date: May 2006
Location: New York
Posts: 3Rewards Points: 10
Contact the window company as soon as possible. The longer you wait the more likely you'll get an answer not to your liking.
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