vinyl window have we been taken for a ride???
Hi there, we recently had quite few double pane windows installed .
All of these were supposed to be with diamond gridwork on top and bottom. My question is all of these are supposed to be tripple gard plus which has 3 panes of glass with low e 2
I suspect this is not triple gard plus by heartland due to a few things
1. it has diamond grids ( so i am not even sure with the grids it would be possible as it would make the window to think i could be way off on this.
2. You cannot see a 3rd pane in there anywhere nor a rim that the middle pane would sit on.
I do have the original sticker taken from one of the windows that has on it
7/8" d/s low e
Br W/G D/H slim sash
The other sticker states
1400 double hung hwm-m-011
.33 u factor
.31 solar gain coefficient
.50 visable transmittance
.12 air leakage
stats in the book we recieved says we should have received a unit with 10.00 ig ( insulating glass units)
Have we been taken for a ride on this one???
Last edited by marcus russo; 03-21-2006 at 08:05 PM.