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Old 06-23-2012, 12:51 PM   #256
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TREX decking extremely disappointing


I installed a pressure treated deck 25 years ago. For the first 10 or so years, I did nothing to it. Then I bought an electric power washer and since it took forever to clean the entire deck, it would get power washed every few years.

Two years ago I applied Behr's Premium cedar stain. It didn't last the season and made the deck look like crap. The idea of stripping it and doing all the other stuff to it just to get back to where I was before the stain made me mad.

Now, 25 years later after installing it new, it's looking a bit worn but really, the Behr stain makes it look worse. When I had the roof replaced a few weeks ago, the contractor was over and commented on what great shape the wood is in and couldn't believe it was 25 years old. Maybe not treating it and cleaning it over the years was a good thing. I don't know.

I recently did some modifications and, rather than patching in new planking, I replaced the entire plank along that run, a total of about 50 sq ft. I'm now thinking of replacing all the planking because of the difference in appearance between old and new. If I just replaced the bad planks, I'd have about 4 or 5 to replace.


I've read all about the composite decking and seen several types. I always hated the fake look and wondered if the flex it had (far more than real wood) would cause sagging problems between joists.

When I considered replacing all the planking, I decided to go for PT.

The whole "maintenance free" and man-made products just didn't sit right with me. I love the look of real wood. And nothing is maintenance free. But my wood deck could certainly be considered "low maintenance".

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Old 07-14-2012, 08:18 AM   #257
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TREX decking extremely disappointing


We have not started the process of getting them fixed, so this posting is very troubling. We've only had our deck two years and it is covered in dark spots.
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Old 07-21-2012, 09:33 AM   #258
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TREX decking extremely disappointing


Here's a photo of my neighbor's trex deck. Its about 6 years old. There are some standing water issues but I don't think wood would have deteriorated this bad.
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Old 07-21-2012, 09:53 AM   #259
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TREX decking extremely disappointing


I DID NOT KNOW YOU HAD TO CLEAN THIS COMPOSITE SUNDECK WE HAVE. IT WAS BEAUTIFUL WHEN WE FIRST GOT IT, BUT NOW WE HAVE ALL THESE BLACK SPOTS. COST US A BUNDLE . WOULD LIKE TO KNOW WHAT ORDINARY HOUSEHOLD CLEANING SUPPLIES WE CAN USE. ANOTHER PROBLEM (contracter) did not use the correct nails and a board is bending out near the door. The deck is not level. We have more problems and contractor would not return our calls. Don't think he knew what he was doing . I know that I need to replace bending board and jack up the deck. Oh, I forgot to mention the deck was sagging on one side. What worries me the most is the Mold and how to get rid of it. I probably did not post this correctly. Sorry.
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Old 07-21-2012, 09:58 AM   #260
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TREX decking extremely disappointing


Here is Trex's response
http://www.trex.com/own/care/index.htm
Whe we are called to clean a trex deck we use 12% bleach to kill the black spores of mold deep in the fibers. Let it dwell and wash off.
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Old 08-14-2012, 09:19 PM   #261
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TREX decking extremely disappointing


Hello, I am a representative of Trex. I would be happy to assist with any questions or concerns regarding our products. Please contact me at question@trex.com.

Brittany M
Trex
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Old 08-15-2012, 08:22 AM   #262
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TREX decking extremely disappointing


Quote:
Originally Posted by gator67 View Post
I DID NOT KNOW YOU HAD TO CLEAN THIS COMPOSITE SUNDECK WE HAVE. IT WAS BEAUTIFUL WHEN WE FIRST GOT IT, BUT NOW WE HAVE ALL THESE BLACK SPOTS. COST US A BUNDLE
Is it really necessary to use this giant font to get your point across?????
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Old 08-15-2012, 04:54 PM   #263
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TREX decking extremely disappointing


Whatsa matter Pete? Run out of coconut cream ?
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Old 08-30-2012, 12:18 PM   #264
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I have a deck with Trex and the material is bubbling, cracking, and flaking. Some boards are significantly worse than others. If a class action suit is going to happen, count me in.
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Old 07-04-2013, 08:58 AM   #265
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TREX decking extremely disappointing


Quote:
Originally Posted by BrittanyM View Post
Hello, I am a representative of Trex. I would be happy to assist with any questions or concerns regarding our products. Please contact me at question@trex.com.

Brittany M
Trex
What is going on here. I'm considering spending a chunk of money on what I thought was a great product, now I'm not so sure. How is the Transcend product holding up. Is this why Trex made this product..??
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Old 07-05-2013, 08:51 AM   #266
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TREX decking extremely disappointing


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Originally Posted by vmelendez View Post
What is going on here. I'm considering spending a chunk of money on what I thought was a great product, now I'm not so sure. How is the Transcend product holding up. Is this why Trex made this product..??
Like nearly EVERY product even made in the entire world the manufactures are always looking for ways to improve their product. The composites available today are a LOT different than they were 10-15 years ago.

Cap layer boards are really great products that have been around for years with very few if any issues. I've used Fiberon Horizon quite a bit and have decks from 2009 that look as good as they day they were built, look into Fiberon Horizon if you're considering a composite decking board.
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Old 07-05-2013, 11:26 AM   #267
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TREX decking extremely disappointing


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All composite deck manufacturers have people like yourself with mold issues. That's a fact.
Yeah, because the product has a problem, like the Certainteed organic roof shingles with the 30 year guarantee failing after 6 due to defective materials, resulting in a class-action suit, which is what Trex also had:

Quote:
Apparently, these problems w/Trex aren't anything new. Going back to 2004, when a Class Action Suit was filed in N.J. by four homeowners arguing Trex was a defective product ("spotting" and mold among those defects, btw) and that Trex didn't abide by its own guarantee: "No need for any sealant or maintenance other than regular hosing." As you might suspect, the suit was eventually settled out of court. Trex never admitted and made a special point of issuing a statement that "Settlement doesn't amount to our [Trex's] admission of guilt". Duh.
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Lastly, for all this negative feedback posted here you could find just as much positive feedback if you were to look for it.
Sure, all of those with new decks that haven't started having the problem...YET!

Trex Transcend is backed by a 25-year limited fade and stain warranty, but if they don't stand behind it (as a class-action suit shows us) then whether it's 25 years or 2500 years doesn't matter.

Considering switching to composite decking? Here are some of the known issues and things to consider before you make the leap.


Composite decking is made of a combination of wood and plastic. This combination is intended to reduce chance of rot and extend the life of the deck. The material is not indestructible. The surface of the boards can be scratched rather easily. Composite decking cannot be resurfaced.


Compared to traditional wood decking ($15/ sq. ft.), composite decking is considerably more expensive ($30-$36/ sq. ft.). This cost is for materials. The labor cost tends to be a bit higher due to additional steps that are required during installation.


Many of the composite decking companies have beautiful brochures with images of elaborate decks of different colors and looks, many of these companies will not show you the deck several years later when it is faded from contact with the sunlight. I know wood decking can fade too, but you can re-stain wood.

For the OP, you might want to contact these people if you don't get results:
Defective Trex Decking Lawsuit

January 9, 2013


Seeger Weiss is investigating claims for a class action suit against Trex Company. Trex manufactures and sells composite decking. The Virginia-based company advertises that “maintenance problems that come with wood decks don’t come with Trex.” Yet owners of Trex decking have complained of rotting, discoloration, and even mold shortly after the time of purchase.
With over 10 years in the decking industry, consumers expect that Trex would live up to its claims about its decking material. Instead, it is alleged that Trex knew that it was experiencing manufacturing issues and that its decking was defective, yet it continued to warrant that “Trex products shall be free from material defects in workmanship and materials, and shall not check, split, splinter, rot or suffer structural damage from termites or fungal decay.”

http://www.seegerweiss.com/news/trex...ecking_lawsuit

http://www.seegerweiss.com/contact-us/


Last edited by RWolff; 07-05-2013 at 11:28 AM.
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