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Old 11-17-2011, 07:36 AM   #226
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TREX decking extremely disappointing


Like many who have posted their disappointments here, we too have had nothing but trouble with the mold problem on our Trek decking. I called the company and was told the same story ~ it's our fault for not cleaning it properly and regularly. Although, the product purchased at a later date but approximately the same age has had NO visible signs of mold. Our attempt to get rid of the mold has only been temporary and the mold quickly returns in large black spots all over our deck. This is not only a poor excuse for a "maintenance free" product but the guarantee is equally as poor.
Apparently, the Trek Company has no concern for those of us experiencing the continuing problem not the bad advertisement it is for their company. I have a business that is frequented by all its clients regularly. Those hundreds of clients that have been here have seen the results of our "maintenance free" and over-rated Trek decking. They have opted for a better solution for their decks. The good news is...bad news travels fast.

Anyone wanting to attempt a "Class Action Suit" concerning this "bad batch" of product, count me in!

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Old 11-17-2011, 07:42 AM   #227
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TREX decking extremely disappointing


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Originally Posted by Lorette View Post
We removed a wooden deck & replaced with Trex Saddle in May 2009. Covered in black spots. We cleaned it in the fall of 2009, spring, summer, fall 2010. Cleaned again Memorial Day weekend 2011. As of today, 7/1/2011, spots are back again. We're ready to join anyone in a class action suit. How do we proceed?

...please notify if anyone is joining a suit ~ we would like to, too!
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Old 11-17-2011, 08:12 AM   #228
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TREX decking extremely disappointing


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Hi, I have a 500 sq/ft sandlewood/pattern Trex deck, 3yrs old that got completely destroyed by black mold.

I applied the Corte-Clean solution over the past 3 days and it worked! I needed to use much more than it recommended. I used 3 bags of the 300-500 sq/ft batches using a pressure pump sprayer. Here is what I learned:
- get a sprayer with a non-clog hose inside and an adjustable nozzle. The stuff can get soapy and clog. Also you may want to adjust your spray.
- spray it on, let it sit for 5 min, then scrub with a deck scrub brush and spray more on to keep it wet. Wait 25 min. and rinse like crazy. Lots or rinsing required. Next day it will look great.

Here are my before and after pics.

Jordan
...just curious...how long did it take for the mold to reappear?
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Old 11-17-2011, 09:17 AM   #229
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TREX decking extremely disappointing


The deck grows mold deep in the plastic/wood fibers and can only be removed with 12% bleach that dwells for a period of time to kill it. It will come back. Power washers across the country were asked by Trex a few years ago to clean the decks affected with 12% bleach. The class action was for a different reason-poor performance of the product and by now has been settled.
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Old 01-31-2012, 05:31 PM   #230
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TREX decking extremely disappointing


Hi,
I am having almost identical problems, replaced my trex decking and now the replacement is failing. I contacted trex, sent them photos and documents and they sent an "inspector" out to evaluate the deck. Trex responded back saying they would send 20 - 2x6 boards when we sign the release and return it to them. First, 20 boards does not even replace a 1/4 of my smallest deck. I have a little over two full units of trex on my property. I think I will just turn it over to my attorney and let him go after trex.
Tom
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Old 02-01-2012, 08:40 PM   #231
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TREX decking extremely disappointing


I have two decks on my house, one i used Home Depot decking - NO Issues. The other deck i used expensive Trex decking - after one year Dark Spots the size of half-dollars all over it. I called got poor customer service and was told it must be from how i cleaned it. I hadn't clean it yet...i was calling to make sure i used the proper method! After cleaning it came right back....called again and was told the same thing! I sent emails and multiple calls with no response!

I tell everyone i know both home owners and people i meet in Home Stores, NOT to use Trex products. Go home do some research and find all the complaints.
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Old 02-02-2012, 02:27 AM   #232
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TREX decking extremely disappointing


I would like to see pictures actually, then I will be able to say.
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Old 02-02-2012, 08:29 AM   #233
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TREX decking extremely disappointing


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Originally Posted by kmiller View Post
...please notify if anyone is joining a suit ~ we would like to, too!
I was under the impression there had already been a suit filed. If not, I could add a couple of my customers to the list
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Old 03-29-2012, 12:27 PM   #234
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TREX decking extremely disappointing


I am having the same problem.

There are a number of class action suites against Trex. See this web site
http://www.bobvila.com/forums/Deck_a...k-mold-problem

From what I read is that Trex had to supply new deck materail and the home owner was responsible for labor. Trex is head quartered in Winchester VA.

I am in Maryland. Maybe we need to all combine and start a suite against Trex. It is not right that they take our money with a false warranty.

Rumor is they are planning on going out of business to get out of this problem. I believe Trex is owned by Exxon Corp.
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Old 03-29-2012, 12:29 PM   #235
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TREX decking extremely disappointing


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I would like to see pictures actually, then I will be able to say.

I have load of photos of the exact same problem.
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Old 03-29-2012, 12:32 PM   #236
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TREX decking extremely disappointing


[quote=tompyro;840594]Hi,
We need to get together. There were a couple of suites in CA which Trex replaced the decking material, no labor:

See this web site on same problem with info on suites against Trex.

http://www.bobvila.com/forums/Deck_a...k-mold-problem
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Old 03-29-2012, 12:34 PM   #237
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TREX decking extremely disappointing


How can we get class action suite started? I am located in Maryland.
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Old 03-29-2012, 12:59 PM   #238
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TREX decking extremely disappointing


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Rumor is they are planning on going out of business to get out of this problem. I believe Trex is owned by Exxon Corp.
In that case - better hurry up before they "go out of business" and reorganize into a new company allowing them to "Pull a GM" whenever a warranty claim comes up.

"sorry - we did not make that product, that was the old company" - we don't have to warranty that.
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Old 03-29-2012, 03:38 PM   #239
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TREX decking extremely disappointing


Hey Everyone, First Post. I feel for everyone posting who is having issues with their Trex deck. Unfortunately, I think the problem lies with the contractor selling these products. Most do not understand what the product actually is and offer it to homeowners as a "no-maintenance" product. For starters, the Trex product referred to is in all likely hood the Trex Accents line of decking. It has been around for years and was all the rage several years back. Its important to know that this product is a mixture of wood dust and basically plastic. The wood dust makes it an extremely porous material. Ive seen it suck the pigment right out of a leaf. Mold and mildew will grow in areas where moisture and lack of sunlight exist (almost every deck). This mold and mildew embeds into the product due to the porousness of the wood dust, hence the never ending black spots. This problem isn't limited to Trex. Pretty much every manufacturer of composite decking (TimberTech, Fiberon, etc...) have this same problem.
In my opinion these types of composite decking materials are High-maintanence products. From day 1 they require regular washing, that must be kept up with throughout the life of the deck, if these stains are to be avoided. In New Jersey I tell my clients they will need to wash a deck of this material at a minimum of once a month. Suddenly, water proofing a deck once a year doesn't seem so bad for most.
Currently I dont offer these types of composite materials, whether it be Trex, Fiberon, TimberTech, and haven't for several years. At about $2.30-2.89/ft' they are not worth the investment in my opinion. Technology has since improved these composites. Now manufacturers use a thin capstock or shell to encapsulate these products. While the core remains the same, the shell is non-porous. 20yr+ warranties against staining and fading are now possible, not to mention great colors. Mold and mildew will still grow on this type of material but will never stain it and can be easily hosed off. These products run about $3.00-3.60/ft' and make much more sense both from an investment and peace of mind standpoint.

I hope to check in every once in a while and hopefully answer some questions. All the best.

Last edited by oh'mike; 03-29-2012 at 05:22 PM. Reason: Removed link--please read posting for pros--links only under signature line
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Old 03-30-2012, 01:54 PM   #240
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TREX decking extremely disappointing


I am posting a picture of our 2009 Trex Junk Deck. TREX decking extremely disappointing-securedownload.jpg

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