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Old 06-25-2011, 08:03 PM   #211
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TREX decking extremely disappointing


in June 2011, we installed a small deck and some Trex steps and porch decking to our cottage. We used the latest Trex product in Winchester Gray. The four boards our installer put on the steps were mottled and spotted as if a soapy or chemical solution had dried on them and parts of the boards were faded when taken out of our enclosed shed and installed. We called Trex several times and the girls seemed to be reading from a script telling us Trex would weather to a slightly lighter shade and that the spots we had were likely tannins leaching out of the Trex. She recommended we buy a deck brightener and clean the deck with that. She didn't want to understand that our deck hadn't "weathered." Several Trex boards were severely faded in places and spotted before they were even installed. The fading was as if the Trex was stored in the sun somewhere and only a portion of our board was sticking out and so just a piece of it bleached to a light gray. Trex calls this "weathering." Since our cottage is in the woods, the rest of the decking is not likely to "weather" to this lighter color. If I wanted a light gray deck, I wouldn't have bought Winchester Gray which is darker. Sad to spend so much money and get such a crappy looking product and then to have all their customer service operators reading scripts like robots or something out of the Stepford Wives. What a weird experience. Everything I said was all thrown back on me like it was my fault. Well, I guess it was in a sense because I did buy Trex instead of some other brand of composite decking. But I won't buy any more Trex for any other projects and I will warn everyone who looks at my deck not to buy Trex. I can only speak for the Winchester Gray Trex, but that product is not color stable. If you thought as I did that Trex had solved it's problems and got it's act together and had good customer support, you would be mistaken. Choose another product.

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Old 06-25-2011, 08:32 PM   #212
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TREX decking extremely disappointing


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in June 2011, we installed a small deck and some Trex steps and porch decking to our cottage. We used the latest Trex product in Winchester Gray. The four boards our installer put on the steps were mottled and spotted as if a soapy or chemical solution had dried on them and parts of the boards were faded when taken out of our enclosed shed and installed. We called Trex several times and the girls seemed to be reading from a script telling us Trex would weather to a slightly lighter shade and that the spots we had were likely tannins leaching out of the Trex. She recommended we buy a deck brightener and clean the deck with that. She didn't want to understand that our deck hadn't "weathered." Several Trex boards were severely faded in places and spotted before they were even installed. The fading was as if the Trex was stored in the sun somewhere and only a portion of our board was sticking out and so just a piece of it bleached to a light gray. Trex calls this "weathering." Since our cottage is in the woods, the rest of the decking is not likely to "weather" to this lighter color. If I wanted a light gray deck, I wouldn't have bought Winchester Gray which is darker. Sad to spend so much money and get such a crappy looking product and then to have all their customer service operators reading scripts like robots or something out of the Stepford Wives. What a weird experience. Everything I said was all thrown back on me like it was my fault. Well, I guess it was in a sense because I did buy Trex instead of some other brand of composite decking. But I won't buy any more Trex for any other projects and I will warn everyone who looks at my deck not to buy Trex. I can only speak for the Winchester Gray Trex, but that product is not color stable. If you thought as I did that Trex had solved it's problems and got it's act together and had good customer support, you would be mistaken. Choose another product.
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Old 07-02-2011, 09:45 PM   #213
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TREX decking extremely disappointing


We removed a wooden deck & replaced with Trex Saddle in May 2009. Covered in black spots. We cleaned it in the fall of 2009, spring, summer, fall 2010. Cleaned again Memorial Day weekend 2011. As of today, 7/1/2011, spots are back again. We're ready to join anyone in a class action suit. How do we proceed?
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Old 07-27-2011, 07:10 PM   #214
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TREX decking extremely disappointing


Wow,

I was about to make a contract to replace my existing deck, and expanding with TREX. I called the contractor and told him that it would be postponed until I decide what to do. My wooden deck is about 15 - 20 years old (10 years since I bought this house, and probably about same period with previous owner) and still looking fine as I have been cleaning and sealing every year. The issue I had with this deck was it was sinking on one side. The contractor recommended to rebuild one instead of jacking it up as it would be more problematic in the end. I thought it was a good idea to rebuild it as I had a long overdue idea of expanding it.

Now I am considering again wooded deck. It lasted about 20 years, and it it will last another 20+ years then I am fine. I won't know where I will be at that time..
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Old 07-27-2011, 09:39 PM   #215
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TREX decking extremely disappointing


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We removed a wooden deck & replaced with Trex Saddle in May 2009. Covered in black spots. We cleaned it in the fall of 2009, spring, summer, fall 2010. Cleaned again Memorial Day weekend 2011. As of today, 7/1/2011, spots are back again. We're ready to join anyone in a class action suit. How do we proceed?

I thought I have read of these lawsuits already. But TREX still seems to be doing well. Lowes still sells it. I would not use.

Best of luck. You should sue individually.
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Old 07-28-2011, 06:33 AM   #216
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TREX decking extremely disappointing


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Now I am considering again wooded deck. It lasted about 20 years, and it it will last another 20+ years then I am fine. I won't know where I will be at that time..
Consider Western Red Cedar or Ipe for your decking material, both are time tested and look great.
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Old 07-28-2011, 12:07 PM   #217
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I work at a store that sells trex decking, and everytime someone comes around asking about it I do my best to try to get them to change their mind
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Old 08-02-2011, 03:44 PM   #218
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TREX decking extremely disappointing


I had read reports about trex decking becoming spotted but I thought it was just something that happened in certain areas...certainly wouldn't happen to us if we installed it. We were so wrong!!! Our decking was installed the end of summer in 2009. Summer of 2010 it looked horrible. We call it our leopard deck because of all the horrible spots!! We power washed it in spring of 2011 which did make it look better for a short time. It is now august 2,2011 and it looks horrible. The spots are worse and I feel terrible. I hate the trex product. Wished i would have researched more and went with something else after spending so much money on trex. If anyone can tell me what might possibly help remove the spots please let me know!!
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Old 08-22-2011, 04:14 PM   #219
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Wether I'm a rep or not doesn't change these facts nor does it have anything to do with what is being discussed. One of the challenges with any construction product is ensuring the customers understand what they are buying, how it performs and what to expect from it. Hopefully those who took the time to read the post were able to gain some valuable and correct information.

I don't know who Tank thinks he is fooling. My neighbors had the same problem in 2010 about 1800 square ft of mold spots. I am not going to buy Trex. I am shopping for something with better reviews
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Old 09-01-2011, 04:31 PM   #220
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TREX decking extremely disappointing


WE'VE SOLVED OUR PROBLEM WITH OUR PREVIOUSLY MOLDY, BLACKENED AND DISCOLORED TREX DECK!

Even though our deck is mostly sunny and dry, we experienced black spots that grew until connected. Couldn't make it through 1 summer after scrubbing with Trex recommended Olympic Deck Cleaner. Within weeks the spots would reappear - we'd actually clean it twice per season. It was a bad problem from the beginning, and worsening every year. Trex threw us a bone and paid for 1 power wash - big whoop.

Then an accidental discovery. I had cleaned the deck a few days before we used our grill. Afterwards, we pushed the grill back in place, but left a small rubber mat (since our grill dripped grease), in the middle of the deck for a couple of days under the hot sun. For months afterwards, the spot where the mat had been did not get moldy and black like the rest of the deck. Not only that, but you could see a distinct outline of the rubber mat. We got an idea to try "cooking" the mold to death, under black rubber runners. We bought enough to cover about a 3rd of the deck at a time - the kind you can buy at any hardware store or Home Depot by the foot. It's about 27" wide.

Five years later, we gratefully look back at our discovery. Now, instead of the black spots appearing by Memorial Day, and rapidly growing horrible to look at by mid summer, we didn't start cleaning our deck this year until August. Even then it was 95% better than it looked by mid-June in previous years.

Here's our technique: Watch the weather forecast for a 2-day dry period. Buy (or borrow) a tank sprayer or walk behind garden sprayer (we have a Gilmore WheelPump which you can get on-line), enough runner to cover an area of maybe 12 x 12 or 15 x 15, a jug of Olympic Deck Cleaner, and a stiff brush on a broom handle (with bucket wide enough for the brush head). We cut our runner into 8' pieces, with some shorter, even some small triangular pieces to help cover the corners of our angled deck surface fully. First I'll describe the easy method. Spray the deck, slat by slat, until covered with the Olympic. The sun may dry it as you go along, but just make sure you cover once, the entire section you've chosen to work on. Let dry for 1/2 hour, rinse with hose. Just rinse like you'd rinse off your a car. The bubbles will keep coming, but you can stop, once you've rinsed fairly well. Spray with the Olympic again, and instead of rinsing again (which is the method Trex recommends), once it's dry, just cover with the black rubber runners and leave it. If you not in the sun, it's cool, or you are loosing your light, you may run a fan to speed things up. You can take up the runners after the NEXT full day in the hot sun. Rinse or just wait until it rains. Congratulations. You have just dealt a deadly blow to the mold, and have begun reclaiming your deck for the purpose intended: RELAXATION and ENJOYMENT!

The first few years, we would actually apply the Olympic with the long handled brush, using a bucket for the first application. After rinsing, we would spray on the second application. Last year, because it looked so good BEFORE I cleaned, I decided to just scrub one half of the deck. The other side only got the spray application with no scrubbing at all. This year, we just sprayed the side that got scrubbed last year (of course following the directions above - runners and all), and scrubbed the half which did not get scrubbed last year. We could have just skipped brushing altogether last year, and then scrubbed the entire deck this year, but we thought this would be better, alternating half and half. This way, each year we have the same amount of work. Although the spray works great by itself, we feel that because of the porous nature of the Trex (especially since we have the Trex with the wood grain texture), we want to give it a good scrubbing at least every other year. It's working out just great. We just finished the final 3rd of our deck for the year today. It just took 3 half days, when were around the house enough to go back and spray, rinse or cover, and do a little scrubbing.

One thing you'll notice, is that the dew that settles on the deck overnight (after you've cleaned), will darken the Olympic residue on the deck, making it look wet (which it actually is) until the sun hits it. This is nothing to worry about - just ignore it. Eventually this will stop.

I hope this is a relief to many homeowners who are stuck with the Trex. I still watch my neighbors struggling with their wood decks every year, so it's not such a bad deal, once you get the Trex figured out. This method beats anything we've tried, because it has reduced the "colony" or rather "legions" of mold spores in the deck material to something that can be reasonably managed.

Good Luck.
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Old 09-01-2011, 07:22 PM   #221
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TREX decking extremely disappointing


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Originally Posted by eperkins View Post
WE'VE SOLVED OUR PROBLEM WITH OUR PREVIOUSLY MOLDY, BLACKENED AND DISCOLORED TREX DECK!

Even though our deck is mostly sunny and dry, we experienced black spots that grew until connected. Couldn't make it through 1 summer after scrubbing with Trex recommended Olympic Deck Cleaner. Within weeks the spots would reappear - we'd actually clean it twice per season. It was a bad problem from the beginning, and worsening every year. Trex threw us a bone and paid for 1 power wash - big whoop.

Then an accidental discovery. I had cleaned the deck a few days before we used our grill. Afterwards, we pushed the grill back in place, but left a small rubber mat (since our grill dripped grease), in the middle of the deck for a couple of days under the hot sun. For months afterwards, the spot where the mat had been did not get moldy and black like the rest of the deck. Not only that, but you could see a distinct outline of the rubber mat. We got an idea to try "cooking" the mold to death, under black rubber runners. We bought enough to cover about a 3rd of the deck at a time - the kind you can buy at any hardware store or Home Depot by the foot. It's about 27" wide.

Five years later, we gratefully look back at our discovery. Now, instead of the black spots appearing by Memorial Day, and rapidly growing horrible to look at by mid summer, we didn't start cleaning our deck this year until August. Even then it was 95% better than it looked by mid-June in previous years.

Here's our technique: Watch the weather forecast for a 2-day dry period. Buy (or borrow) a tank sprayer or walk behind garden sprayer (we have a Gilmore WheelPump which you can get on-line), enough runner to cover an area of maybe 12 x 12 or 15 x 15, a jug of Olympic Deck Cleaner, and a stiff brush on a broom handle (with bucket wide enough for the brush head). We cut our runner into 8' pieces, with some shorter, even some small triangular pieces to help cover the corners of our angled deck surface fully. First I'll describe the easy method. Spray the deck, slat by slat, until covered with the Olympic. The sun may dry it as you go along, but just make sure you cover once, the entire section you've chosen to work on. Let dry for 1/2 hour, rinse with hose. Just rinse like you'd rinse off your a car. The bubbles will keep coming, but you can stop, once you've rinsed fairly well. Spray with the Olympic again, and instead of rinsing again (which is the method Trex recommends), once it's dry, just cover with the black rubber runners and leave it. If you not in the sun, it's cool, or you are loosing your light, you may run a fan to speed things up. You can take up the runners after the NEXT full day in the hot sun. Rinse or just wait until it rains. Congratulations. You have just dealt a deadly blow to the mold, and have begun reclaiming your deck for the purpose intended: RELAXATION and ENJOYMENT!

The first few years, we would actually apply the Olympic with the long handled brush, using a bucket for the first application. After rinsing, we would spray on the second application. Last year, because it looked so good BEFORE I cleaned, I decided to just scrub one half of the deck. The other side only got the spray application with no scrubbing at all. This year, we just sprayed the side that got scrubbed last year (of course following the directions above - runners and all), and scrubbed the half which did not get scrubbed last year. We could have just skipped brushing altogether last year, and then scrubbed the entire deck this year, but we thought this would be better, alternating half and half. This way, each year we have the same amount of work. Although the spray works great by itself, we feel that because of the porous nature of the Trex (especially since we have the Trex with the wood grain texture), we want to give it a good scrubbing at least every other year. It's working out just great. We just finished the final 3rd of our deck for the year today. It just took 3 half days, when were around the house enough to go back and spray, rinse or cover, and do a little scrubbing.

One thing you'll notice, is that the dew that settles on the deck overnight (after you've cleaned), will darken the Olympic residue on the deck, making it look wet (which it actually is) until the sun hits it. This is nothing to worry about - just ignore it. Eventually this will stop.

I hope this is a relief to many homeowners who are stuck with the Trex. I still watch my neighbors struggling with their wood decks every year, so it's not such a bad deal, once you get the Trex figured out. This method beats anything we've tried, because it has reduced the "colony" or rather "legions" of mold spores in the deck material to something that can be reasonably managed.

Good Luck.

I noticed the same thing. I had a grill pad down for about 3 months in one spot and the mold spots are still nowhere near what they are in the other areas even 3 years later.
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Old 09-03-2011, 09:17 AM   #222
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TREX decking extremely disappointing


sometimes it is best to go with something that has been around and stood the test of time. Real wood, Ipe. I like things low maintenance or as low as possible, so concrete is the way to go. My uncle who has always worked in commercial construction built a 20'x30' elevated deck out of concrete and lots of rebar, it has been there 12 years and hasn't cracked, hasn't been pressure washed, stained, molded or any of the other problems i have read about on here. The deck is solid under foot, doesnt have any gaps and cracks to collect leaves and othe stuff. It did cost more than a wood deck, but NO maintenance at all and will far outlast anything else.

just my opinion though
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Old 10-31-2011, 07:13 PM   #223
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Just looked at a customer's deck built with Trex. Spots all over. Builder wimped out of fixing it and the manufacturer would only pay for power washing.
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Old 11-08-2011, 04:08 PM   #224
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Installed Trex Accent Decking around my above ground pool in 2007, to this date I continue to have mold and black spot issues. I have contacted TREX and they want me to spend several hundred dollars a year to use a product to clean this deck twice a year. I purchased this product because I was tired of the cracking and splitting and resurfacing I had to do every other year with wood products. Trex says it is low maintenance, no staining and need only general cleaning. General cleaning at several hundred dollars a year to use a special mold killing product. Trex says their warranty does not cover mold issues, but when I purchased the product, no one that sold TREX or other composite material mentions that it is known to have mold issues. Had they mentioned in thier sales fliers and brochures that I would have to spend much time and money twice a year to clean with a special product, I would have passed on thier product. I also know people that have had trex installed recently in 2010 and they do not have to do the work that is required of me each and every year, atleast twice a year. The decking and railing looks like it has extreme case of mold chicken poxs. This is by far the worse material I ever used and sickened by thier willingness to say this is normal for composite decking....THEN PUT IT IN YOUR SALES MATERIAL and let consumers make educated choices. Want pics, email me.
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Old 11-12-2011, 10:32 PM   #225
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Hello, I've created the following site to showcase issues that Trex customers are having with their decks. Please stop by and share your stories: http://trexdeckingmold.yolasite.com/

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