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Old 07-30-2009, 01:57 AM   #166
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TREX decking extremely disappointing


People keep saying that other decking is better than Trex, but I have yet to see it borne out in any formal testing. From what I've seen, all composite decking has similar potential for mold problems. But what I really want to see is some formal testing and not what is effectively confirmation that Trex sells more than others and thus has a larger count of users with problems.

FWIW, I just talked to a Trex/Azek dealer today and asked him about the disintigration problem that some people have had with Trex decking. He said that it was due to some bad batches produced in 2005/6 which had bad wood mixing with the plastic.

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Old 09-05-2009, 03:05 PM   #167
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TREX decking extremely disappointing


Hi, I have a 500 sq/ft sandlewood/pattern Trex deck, 3yrs old that got completely destroyed by black mold.

I applied the Corte-Clean solution over the past 3 days and it worked! I needed to use much more than it recommended. I used 3 bags of the 300-500 sq/ft batches using a pressure pump sprayer. Here is what I learned:
- get a sprayer with a non-clog hose inside and an adjustable nozzle. The stuff can get soapy and clog. Also you may want to adjust your spray.
- spray it on, let it sit for 5 min, then scrub with a deck scrub brush and spray more on to keep it wet. Wait 25 min. and rinse like crazy. Lots or rinsing required. Next day it will look great.

Here are my before and after pics.

Jordan
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Last edited by jordans; 09-05-2009 at 03:11 PM.
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Old 09-08-2009, 11:38 AM   #168
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TREX decking extremely disappointing


We installed a trex deck 3 years ago, within 2 years the entire deck was disinergrating. Trex did reimburse us for the product but not for the labor or the the screws. We are nervous to put down trex again, does anyone have any suggestions on what to install?
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Old 09-23-2009, 03:53 PM   #169
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TREX decking extremely disappointing


I designed and built a Trex deck in 03. I noticed the top surface deteriorating after the winter of 08. I now have quarter and dime sized pieces comming off. The independent adjuster came out to do the inspection after I contacted Trex about the problem and was promptly given an offer of about $2600 to replace the materials, no labor but $176 as per the class action suit stipulations. (That ammount won't even cover the beer required to strip off the old material and replace with new.) Labor is not part of the warranty so now I have to double MY work to strip and replace. I chose Trex to save me maintainance and I'm getting too old for this! I am GLAD I did not accept before verifying the cost to replace as Lowe's was $1300 higher than their offer of what Trex said was "average cost of materials in my area..." I sent in 2 seperate quotes and am waiting on their reply. "Trust but Verify" - ronald reagan.

I live in SLC, Utah and we get all kinds of weather but are semi-arid so the summers are hot & dry; low humidity = no mold issues. From all the moldy threads, I expect these comments on mold to come from high humidity climates(?).

I am considering alternate manufacturers for composite decking to replace the Trex. In all the googling, it appears most if not all composite manufacturers have had their problems. However, I have talked to a contractor that has built scads of decks with no complaints from his customers for over 10 years using Choice Deck product. Anyone want to weigh-in on this product??

What I did not like about Trex (apart from the disintigration problem) is there are pieces of metal; like bits of aluminum (1-3 mm), in the decking materials. Definitely a QC issue as it's supposed to be just wood and plastic; right? As it further deteriorates, I keep finding other bits of 'foreign' materials in the product...

Anyone know if the NEW trex is any better? The rep at Home Depot says Trex has fixed the process problems. Once burned, twice shy.
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Old 10-15-2009, 03:54 PM   #170
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TREX decking extremely disappointing


I must say I am a little biased in the fact that I have been installing Trex for well over 10 yrs now. I am on of the leading Trex installers in Michigan. Is Trex a perfect product..No. But the unfortunate part about forums is when people read these forums from other unhappy customers they take it as 100% truth and that these are informed homeowners. I am reading this forum now becuase a concerened homeowner of mine sent me this link. I can say I have built well over 1400 Trex decks in the past 10 yrs. Have I had issues with some of them? Of course! If anyone is to tell you there will not be some issues with the product they sell they are lying! But what I can tell you is that this is a good decking, and they have been around for a long time and they will continue to be around for years to come...Three years ago thier biggest competitor was weatherbest..everyone said this product will not mold, its the best product out there, where are they now? Just like many of the composite companies that claim greatness....no longer in production. Everyone needs to understand Trex is the innovator of composite decking..Its not a perfect product, but it is everchanging and always improving. As a contractor when I do have issues with Trex (and ocassionally I do!) it is always taken care of by the TREX company. Many people from the very start are misinformed by thier installatiion company. I am hearing things on this forum like "no Maintenance" "lifetime warrany" I hope thier contractor is not telling them this stuff..it simply is not true and nowhere is it stated on any Trex literature. I can tell you in the mid-west where I sell decks, I give one gallon of Olympic deck cleaner with every deck I sell. MOLD WILL GROW ON ANYTHING! I have customers ask me about the mold when I am standing in their backyard on initial consultation...I ask them to look around for mold, low and behold it's on their driveway, gutters, glass patio table, existing cedar deck, brick wall, vinyl siding.....why would you think that mold would not grow on TREX? PEOPLE ANYTHING WORTH ANYTHING YOU NEED TO TAKE CARE OF AND CLEAN...You never ever have to clean the toliet in your home....heck it's porcelian, its not gonna fall apart if you dont clean it, BUT WHAT WILL IT LOOK LIKE IF YOU DON'T?

I will say I have well over a thousand of very happy Trex customers...and I also have some unhappy ones too...But the good out weighs the bad for sure. I do sell other decking products and there are many very good ones out there, but for a guy who has built well over 3500 decks of all shapes, sizes, color and materials....I can tell you I have enjoyed many many beautiful evenings out on my TREX deck and I wouldn't have it any other way.
Please feel free to contact me with any questions:
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Old 10-23-2009, 11:23 AM   #171
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TREX decking extremely disappointing


I also have a mold problem with my Trex deck, noticed it after the first winter we had the deck built just last year. I have tried cleaning it 3 times using a composite deck cleaner, hard bristle brushes, and power spray washer. The power spray washer did the best job but it looks like the mold is coming back already. Don't buy this product, there is more work than wood decks and for double the cost. I will tell anyone to avoid this product.
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Old 10-23-2009, 12:14 PM   #172
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TREX decking extremely disappointing


See my post above..Corte-Clean is the only thing that worked. Power wash made it worse (I believe it removes the original coating and water casues mold to grow). Need to follow directions carefully, but it works.

I'm hoping Im done with mold for good.
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Old 10-29-2009, 08:59 PM   #173
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TREX decking extremely disappointing


I just received my offer from Trex to settle our warranty issue and the class action issue. They'll replace all material with new product and give us $270 for labor.
In the last several months has anyone else gotten a better deal? How?
Will they give cash in lieu of product?
Thanks!!
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Old 04-13-2010, 02:14 PM   #174
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TREX decking extremely disappointing


We have had trex decking since 1998-and very excited the first year and then all hell broke loose. We had spotting, mold, silver particles popping out. Our deck is about 15" x 30" -pretty big right? I did get a hold of a rep and he came out and personnaly sprayed what smelled like bleach but said it was specal product to help with trex decking-long story short-our deck looks like crap...it is now light gray (after power washing yesterday) but nice big black dots gallore. Mold is gone or rather it is a dfferent color now. I have read that their is a class action suit-anyone know about this? I am interested in getting my 15k back some how!!
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Old 04-15-2010, 12:25 PM   #175
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TREX decking extremely disappointing


I too have been dissappointed with the Trex. I have a three year old deck with the saddle accent trexs. I had a horrible mold problem as well. Last year I pressure washed the surface, but the mold came right back.

This year, I used an outdoor bleach solution and a scrub brush. I am pretty impressed with the results. Granted, I am still upset I had to do it. I basically went with a 40/60 ratio. To be honest, I do not notice much of a color change at all to the treated! My wife claims differently though.
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Old 04-16-2010, 07:09 PM   #176
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TREX decking extremely disappointing


I wish I would have read these posts before purchasing this product and having my deck built with this material. The boards are scratched, scuffed, discolored, and have gouges in them. The deck was built this week but looks like it is 25 years old. I am going to speak with the manager of Home Depot where I purchased the product, I can not believe a usually reliable company would sell such an inferior product. I am also contacting Trex. This material should not even be on the market. This has been a very expensive lesson, I should have done the research first. I recommend that anyone thinking of buying this product do not.

Ann
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Old 04-16-2010, 09:27 PM   #177
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TREX decking extremely disappointing


Quote:
Originally Posted by dave c View Post
"Trust but Verify" - ronald reagan.

I am considering alternate manufacturers for composite decking to replace the Trex. In all the googling, it appears most if not all composite manufacturers have had their problems. However, I have talked to a contractor that has built scads of decks with no complaints from his customers for over 10 years using Choice Deck product. Anyone want to weigh-in on this product??
Choice Deck class action

Please read the post from Down Home Const.
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Old 05-21-2010, 11:32 PM   #178
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TREX decking extremely disappointing


I started this deck 2 years ago, yes I'm slow. I didn't contract out any of it, just had help from family and friends. I bought 90% of the Redwood Evergrain materials at the beginning so that it would all age at the same rate. I can say that I did a TON of research before I got started and came to one realization:

Most people won't post when they have a good experience, they only post to warn or complain. So here is mine.

I love our deck! Granted it is just now completed, but the aging look is as it was explained, some fading. After just one year of our old cedar/treated lumber deck that came with the house, it looked 10 years old. The thought of stripping, sanding, staining, treating, washing, staining, stripping, sanding that deck made me queasy.

I'm not sure if I can post links yet since I'm a noob on here, but I'll try anyways. I have loads of pictures and some stories. I'm going to expand it more in the next few months.
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Old 05-25-2010, 10:36 PM   #179
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TREX decking extremely disappointing


I to bought into the maintenance free Trex deck and the black spot began to appear.I looked for sometime to find something to clean the deck that was fairly inexpensive. After a year of looking and testing,I found this instructions on the back of a box of TSP(Trisodium Phosphate)at the Hardware store.
"Mildewed Deck and Siding: Remove by washing with solution of 1 cup of TSP dissolved in 3 qts of warm water and add 1 qt of fresh chlorine bleach. Use solution to scrub area thoroughly, using a scrub brush or coarse rags. The bleach kills fungus growth and removes stains. TSP removes dirt and grimes and wet the surface so the bleach can work. If stain remains, use second application. When mildew is gone, rinse thoroughly with warm water."
Hot water I found worked better with the solution and put it on with a pump sprayer. 1 gallons covered a 10'x10' area. I bought a name brand bleach. Some are watered down,so be careful of the off brands. Had to do very little scrubbing and rinsed with the cold water. I left the solution on about 20 minutes so a cloudy day is best so the area will stay wet.
All the black spot are gone and I was surprise to see how much grime it wash away too. On a 16'x 28' deck cost of the material about 15 dollars.
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Old 06-15-2010, 10:17 PM   #180
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TREX decking extremely disappointing


Has anybody else noticed that the post sleeves and 2x4 materials aren't aging or fading as quickly as the decking? My posts and rail look about brand new, but the deck boards themselves look as I would have expected them to after a couple of years on the west side of our house.

Brandon in Kansas

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