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Old 06-10-2013, 02:25 AM   #16
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Problem with new entry lock


I don't see a hole in the jamb behind the strike plate---that could cause problems---

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Old 06-10-2013, 05:30 AM   #17
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Problem with new entry lock


Ohh....good eye Mike. At least one of us can see lol.

It does look like it "stops short" doesn't it? If the latch wasn't fully released that could make the lock button hard to turn.
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Old 06-10-2013, 06:01 AM   #18
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Problem with new entry lock


You need to reinstall the old catch plate --the new one does not have enough depth to line up with the hole.
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Old 06-10-2013, 07:31 AM   #19
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Problem with new entry lock


The tang that mates with the locking button on the inside knob may be too long. When you tighten down the screws it loads it up with a lot of pressure. Try installing with the screws super loose. If it works freely that way then check the tang to see that it did not get bent then and shorten as needed.

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