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Old 03-19-2009, 12:43 PM   #16
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Potentially controversial - Direct Buy?


Here's a link to a post that was over looked in your search direct buy worth it or not? In the last post, I provide real numbers, don't know if it will work for you...but it did for us.

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Old 03-20-2009, 07:54 PM   #17
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Potentially controversial - Direct Buy?


My inlaws did the direct buy thing. $10000 over 10 years membership fee.

When they needed furniture they looked all over and narrowed it down to a mom and pop outfit and direct buy.

Direct buy was a bit cheaper but they had to pay for every little thing.
The mom and pop outfit worked out to be the same price.

Moral for me was why pay direct buy if you get to deal with a person who needs your business -and you don't pay a member fee.
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Old 03-20-2009, 08:14 PM   #18
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DB, I met a guy who shelled out about $3500CDN for a membership. Said he saved large on furnishing his entire new house. Maybe he did
But to me real value comes in quality and selection and service. If I could walk through and recognize grade A items, name brand yes, I might sign up if I was doing a major makeover.
Then again I can buy a good BBQ at a pro store or go to CDN Tire or HD, and find the same brand but lesser construction and warranty.
I've rebuilt 3 mid grade ones, one is made locally.
Next one won't be a cheapo. I work hard I want to move up and I like to support the guys who support me with personal service.
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Old 03-21-2009, 02:27 PM   #19
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Potentially controversial - Direct Buy?


The entire concept of "memberships" or "clubs" highly annoy me. Even at the grocery store level. It makes zero business sense in the end. For business and consumer. I hate it.

What it does do is make you feel like you're getting a better deal because you're a special "member".

Plus, they probably automatically withdraw fees from a bank acct or credit card. So, even when you stop using the service, they still keep charging. Some people are so passive, they'll just let it go not realising it or thinking one day maybe they'll use it.
Shop around, price compare..Then buy what you need. A membership is a waste of money.
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Old 03-21-2009, 03:04 PM   #20
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Potentially controversial - Direct Buy?


I have a DB membership. The buy now or do not come back thing is correct. I shoppped around for prices for the items I wanted before I went so I knew if the membership was worth it. The first payment was around 3-4K for the first 3 years then a renewal price of $150 a year for the next 10 years. I recouped the first payment with the purchase of my kitchen cabinets. So very other thing I bought I saved some money on. Unless you have alot of items to buy the membership is not worth it. If you are renovating/building a house it is money well spent. If the item you are buying is a high mark up item then you will save alot of money (furniture, cabinets), if the item does not have much mark up in the first place you will not save that much. If you are looking for a 26" TV goto target, if you are looking for a 60" tv goto DB. The countertops I purchased through DB were much cheaper then HD/Lowes and the same sub installs them. Certian things I purchased there I saved a ton, others just a very small amount. The only thing I ever found cheaper somewhere else was a garbage disposal online but I suspect that the one online might have been a rebuilt unit.
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Old 03-23-2009, 09:48 AM   #21
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Potentially controversial - Direct Buy?


Quote:
Originally Posted by Tommy2 View Post
Plus, they probably automatically withdraw fees from a bank acct or credit card.
They invoice you each year so you know what your paying for.
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Old 03-23-2009, 11:38 AM   #22
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Potentially controversial - Direct Buy?


To read what actual members think of Direct Buy, type in DirectBuy/complaints. What I found from this site that would be annoying to me is a delivery charge plus the hassle of getting items damaged in shipping replaced. I had joined a similar club many years ago. Later found that many of the items sold were new, but were no longer manufactured. I bought a set of golf clubs and found they hadn't been made for two years. Any "club" that does a hard-sell to get membership is an instant red flag to me. Just like a car salesman that says he cannot guarantee a price until tomorrow.
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Old 03-23-2009, 12:53 PM   #23
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Potentially controversial - Direct Buy?


WRT to getting things replaced...I think it depends on the local staff and how they deal with it.

For example, I ordered a set of 48" wide spread lav tops and when they came in they were drilled for a standard lav set. No fussing on my part...the items were re-ordered with expedited shipping. Nothing extra to me...other than the minor annoyance of having to wait a bit longer...but it certianly didn't hold up the project. This was a manufacturer mistake NOT Direct Buy.

One item I ordered was no longer in production...and AFTER they (the MFG) called me explaining the situation, the subed a better model, for what I had originally ordered, and it was dropped shipped to our house. This was a manufacturer issue...NOT Direct Buy.

We orded a suite of Kitchen Aid Arch II appliances for the kitchen. When they were delivered, my wife was receiving them. A couple of appliance were scratched in transit, refused re-orderd and re-delivered. Not one single problem, we were never questioned about why we rejected the appliance...just that it did not meet our satisfaction. This was a carrier issue NOT Direct Buy.

Those that quicky support the DirectBuy SUCKS band wagon need to realize there are some irrational individuals out there. Just because an issue was not resolved to THEIR satisfaction, then the whole world sucks. Just like any store, being reasonable and rational gets you along way.
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Old 03-23-2009, 12:57 PM   #24
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Potentially controversial - Direct Buy?


BTW...when the order is placed, you fully know all fees including shipping. If you wait and watch...there are several vendors that provide free shipping during several months...you have to learn to be patient and play their game. Doesn't it seem odd that someone would complete the order knowing what they were getting into only later to complain? C'mon folks...we have to take some responsibility for our actions...No one holds a gun to your head making you place an order...I just don't get it.
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Old 03-23-2009, 01:58 PM   #25
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RippySkippy, I agree that many problems may be the franchise holders fault or the customers. A person needs to decide on if joining a club is going to be the right thing for them. Reading complaints also gives them things to ask if they decide to go to the membership meeting.
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Old 03-23-2009, 02:09 PM   #26
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Potentially controversial - Direct Buy?


I couldn't agree with you more. HOWEVER there's a bunch of people that follow the sheep mentality and fail to evaluate the "worth" of something for themselves. My point is -- arm yourself with information...but be cautious and do not base your decision solely on internet reviews...

Go into the process with your eyes wide open....WIDE OPEN. It's not for everyone...but they have their place....just like any other business...
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Old 03-23-2009, 04:08 PM   #27
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Potentially controversial - Direct Buy?


You guys are correct, I think a decision like this requires you to have your eyes WIDE open.

Knowing the scope of your project and doing your research beforehand will determine whether there will be any cost savings in it for yourself.
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Old 05-13-2009, 06:53 PM   #28
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We were subject to a "tour" and with the tour came the unit manager's Jeff Crowder's half truths & yes outright lies.
After listening to what were obvious lies about the benefits, the "manager" went on about his academic credentials. A Ph.D In Psychology in addition his law degree.He then went on with how he would never ask anyone to be a member and he in fact refuses membership to anyone he thinks would not financially benefit by joining. He went on with his experience as a prison guard on death row in Texas, he did not divulge if this was prior to his obtaining his doctorate and "passing" the bar. Jeff also advised us he was a Police officer.
If you want to hear more: Go to Direct Buy, Orlando Florida N. and listen to whom I belief is a true consummate con artist" Jeff Crowder is his name, a conning you is his game.
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Old 06-24-2009, 06:18 PM   #29
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Potentially controversial - Direct Buy?


On our local news they ran a story of the high costs of items. Those same items could be purchased at Lowes or Home Depot for less. And trying to get out of the contract was costly also. The people in the interveiws did not like it at all.
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Old 06-25-2009, 09:41 PM   #30
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Potentially controversial - Direct Buy?


That doesn't surprise me, take someone like Lowes that may purchase 20K of a single item...it's to be expected that when one purchases one of the same, you may pay a higher price. I don't see how one could expect otherwise. The savings happen when you step out of the entry level items many become "special order" items for Lowes, then DB pricing will beat their single item purchase price. I provide real-life numbers in a previous post.

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