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Old 08-06-2013, 08:46 PM   #1
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New granite problems


We just had our granite installed in our new kitchen last week and we were going to seal it over the weekend. That's when we noticed what looked to be large suction cup like rings on the island and what looks like scrapes (they are bad enough that you can feel them) along the edge of the island. Sadly, we did not notice them while the installer was here. We tried cleaning the counters, thinking that the rings, at least, would come off but no such luck. We've called the granite installer but he still has not returned any of our calls and my husband doubts that he will be in any hurry to do so since he's already been paid in full .

Is there anyway we can buff out these marks ourselves or should we hire someone to come in and fix the problems? I don't want to start cooking in there until the counters are sealed.

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Old 08-07-2013, 09:07 AM   #2
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New granite problems


Hmmm this may have something to do with the sealing of the piece of granite you have; specifically, if your installer had sealed the stone - or bought it sealed already - then your rings are his responsibility. He might not have known it was sealed and applied the suction cups to a sealer that was not yet fully cured.

If so, then the problem may not be easy to solve unless the installler knows exactly what sealer whoever used originally; if he does know exactly what product was used, then it's an easy fix. But finding that info is critical.

Otherwise, it's not a DIY job IMO; you need practice and the right tools to buff out imperfections like that. A pro would do it alright, but not a DIYer...

Good luck; but quiz the installer about his process.

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Last edited by ccarlisle; 08-07-2013 at 09:19 AM.
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Old 08-07-2013, 03:50 PM   #3
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New granite problems


I would do nothing till you talk to the installer. Suction cup marks and deep scratches on week old granite should fall directly on him.
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