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Old 12-17-2009, 07:51 PM   #1
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Need help with garage door


I recently replaced the circuit board that crapped out in my Genie garage door opener. Everything looks to be in working order, except for one issue...I am unable to snap the door to the chain/rail. While I was on the phone troubleshooting with the Genie reps they had me release the door by pulling on the red cord. Needless to say...they diagnosed the circuit board was out, sent me a new one, and I have successfully replaced the part. When I went to test my attempt at this...I forgot to "snap" (my own terminology) the door onto the rail. The garage door opener seems to be working now with the replaced part, but I am unable to get the door back on track. Can someone help me out?

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Old 12-17-2009, 08:04 PM   #2
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Need help with garage door


It takes a little to get the door snapped back into place. A healthy shove will usually do it. If not have someone pull down on the release cord as you push the door up into place, once in place, have helper let go of the release cord.

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Old 12-17-2009, 08:12 PM   #3
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Need help with garage door


"brokenknee" is right. When you pulled the red cord, the door obviously went completely down, which they will. Most of the time you can re-set the "sled", the part with the red cord back into position without the garage door attached. Then, with the opener mechanism in the garage door "UP" position, and with some help, raise the garage door up until the doors mechanism on the opener's rail snaps back into the sled. It's usually that easy. Once you get the door and opener mechanism back into place it would not surprise me that you have to re-set the "open/up" and the "down/closed" positions. Read your owners manual for this trial-of-patience procedure. Good Luck, David
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