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Alcarte 07-24-2011 09:33 PM

Need Help!
My Garage has jumped off track and cocked. One cable is completely off & the other has lots of tension. What can I do the just get the garage down and keep the Elements out

Just Bill 07-25-2011 07:20 AM

Did one of the cables break, that is usually the case. Several strong bodies can usually reset the door once all the spring tension is removed. If no help available, you may have to take the door apart and reassemble it. While it is apart, install new cables, and ALWAYS install spring safety cables for extension springs.

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