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Old 12-18-2008, 11:09 AM   #1
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Garage Door Opener Won't Work

I apologize for not having the exact model, but I know it's a Craftsman. It was fine, but all of a sudden here's the problem:
-I pressed remote and it would not open but it still makes the humming sound like it does when it opens normally
-I can easily open and close it manually
-When I lift it manually, it won't stay up by itself; I have to hold it up

Based on this info, do you have any idea what the problem could be and how I could possibly fix it? I know some problems have easy fixes and I would hate to call someone in to look at it if I don't need to.


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Old 12-18-2008, 11:32 AM   #2
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It could be that the release latch has come unlatched. The latch should have a rope attached to it and possibly be near the door.

However, if you lift the door and it will not stay up, it might be a good idea to have a garage door pro come out and look at your door tensioning system.


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Old 12-19-2008, 01:02 PM   #3
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Most garage door openers have plastic gear sprockets, They strip out very easy and very frequent. This could possibly be the problem.
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Old 12-20-2008, 06:46 AM   #4
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Not really enough information. Size of door, weight, metal, insulated, wood, and age of opener. Need that to even give you a decent guess. As mentioned you should probably call a professional if the door won't stay up once you've raised it.
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