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Old 05-17-2009, 07:59 AM   #16
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Contractor problem with bathroom tiling - what are your thoughts? Pics included


The above poster is right on. If they screwed up so bad on the tile, what is underneath the tile to protect from water migration to the walls and stud cavities. If there really is nothing, then the whole thing needs to be ripped out and done right.

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Old 05-17-2009, 09:19 AM   #17
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Contractor problem with bathroom tiling - what are your thoughts? Pics included


You are correct. It is wallboard.

We talked to the contractor yesterday. I was actually very calm and never raised my voice except to be firm in conveying that it was unprofessional work and we weren't happy about it. In short, he talked a lot trying to make everything “okay,” and said I was being "defensive." He also insisted that the things he used were his (even though there was no doubt they couldn’t have been). But the kicker was when he told us the "spacers" he used, those went BEHIND the caulk.

What. The. Heck.

You can put your finger through that caulk it's so soft, even after two days. We did it to prove there was still nothing behind the caulk and he didn't do anything about the seams between the "wallboards."

Then, my husband got on the phone with him. I don't know how that conversation went because he was really angry and had to go for a drive while he talked to him. I ended up getting an apology phone call, explaining it was his "workers" fault, and he’ll be coming back on Monday to talk to my husband personally and to "re-do" it until we’re happy.

We’ll see…

I really appreciate the help. We needed to know that we were justified in expressing our displeasure with this guys work. It's unfortunate. He said he wants to make us happy and to continue to work for us, but I'm sure you know there is NO CHANCE this company will ever do work for us again.

I’ll let you know how it goes.
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Old 05-17-2009, 02:52 PM   #18
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Contractor problem with bathroom tiling - what are your thoughts? Pics included


just to be sure;

I am not in the field in general but do know a bit about tile installs although there are others on the forum that are much more informed than I so and hopefully will correct me if I make a mistake, so, with that said;

proper backing for tile would include

greenboard, only if it is covered with a waterproof membrane or waterproofing system.

durock or other cementitious boards but these also require a waterproofing system. They are generally not damaged by moisture but they are not waterproof so any moisture that does get to them can soak through to the studs behind them.

I, personally, still would use something like

densshield. This is designed to be waterproof if installed properly with the proper "mud" although many will still recommend a waterproofing system.


I do not believe there is anything that can make standard sheetrock acceptable as a tile backer or part of a tile backer system.

please hang on for others advice. I'm not totally comfortable with mine but believe it is close.

and what spacers was he speaking of?

Last edited by nap; 05-17-2009 at 02:54 PM.
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Old 05-17-2009, 04:41 PM   #19
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Contractor problem with bathroom tiling - what are your thoughts? Pics included


We relooked at the bathroom. I think what we're going to have him re-do is the corner he caulked (by taking out the tile in the corner and redoing it) and leave it at that. No need to take everything out. The rest of the tile work is actually quite nice.

We used a grout sealer on the floor tile we installed. After everything is done can we use the same thing on the tile in the bathroom for added protection?

"and what spacers was he speaking of?"

Exactly. I have no idea.

Does anyone have any idea?

He told us this happens all the time and you put these spacers behind the caulk. He said he has a receipt from Home Depot showing he purchased them, but he wasn't there to see if his worker used them (which was really him).

I forgot to mention that his explanation for the caulk in the corner was because our walls were not straight. When I told him he should have shimmed the wallboard to make it straight when he put up all new wallboard, he said he wasn't responsible for the structure of our house not lining up and it had nothing to do with him.

Can someone confirm if that's an adequate response? I image most houses have structural issues where walls aren't straight when they should be.

Anyway, we just want him to fix that corner and get out of our house. To have him redo it is too stressfull knowing it will take awhile.
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Old 05-17-2009, 05:08 PM   #20
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Contractor problem with bathroom tiling - what are your thoughts? Pics included


not if that is just sheetrock, drywall, or any other name used for generic drywall.

that is not to be used behind tile. Mortar is not waterproof and moisture will penetrate. Unless the material behind the tile is able to stop the flow of the moisture that accumulates, you are setting yourself up for a lot of problems and work in the future.

and to spacers; the only spacers I can think of are the little + ( for corner joints) and - (for spacing between two sides of a tile) spacers you can put in between the tiles to maintain a consistent grout line. As far as I know, those are supposed to be removed before grouting.

as to removing the tile at the corner and fixing it without removing the other tiles;

the problem is, that looks like a full tile. He messed up by not splitting the less than a tile distance between the two sides rather than doing what he did and ending up with a large gap. If that is the case, the only way to fix it is to remove all the tile and lay it out properly.

Quote:
I forgot to mention that his explanation for the caulk in the corner was because our walls were not straight. When I told him he should have shimmed the wallboard to make it straight when he put up all new wallboard, he said he wasn't responsible for the structure of our house not lining up and it had nothing to do with him.
that is true but if he laid out the tile properly, it would not look like this. Rather than starting the other side with a full tile, it should have been a cut piece and this side would end up with a cut piece of the same size when done properly

Last edited by nap; 05-17-2009 at 05:12 PM.
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Old 05-17-2009, 10:25 PM   #21
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Contractor problem with bathroom tiling - what are your thoughts? Pics included


Jeepers! I've only done a little tile work but even I know to lay out the tile so you don't end up with a tiny gap at one end that would need to be filled with a sliver of tile. A solution might be to use a radiused corner tile in the corners (after remove the corner tiles) and then fit the tiles to that?
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Old 05-17-2009, 11:02 PM   #22
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Contractor problem with bathroom tiling - what are your thoughts? Pics included


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Originally Posted by Mike in Arkansas View Post
Jeepers! I've only done a little tile work but even I know to lay out the tile so you don't end up with a tiny gap at one end that would need to be filled with a sliver of tile. A solution might be to use a radiused corner tile in the corners (after remove the corner tiles) and then fit the tiles to that?
ok, there are 2 ways.

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