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Old 05-25-2013, 12:38 PM   #16
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Complete Protection - Home Warranty


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Originally Posted by md2lgyk View Post
I don't have the details of everything that was replaced. All I know is that his is a pretty new house he has had some serious problems with. He swears by AHS.
Pretty new house, and both condensers already needed to be changed out? Hope they found the reason they died.

AHS use to replace both the indoor and outdoor at the same time. They stopped that some years ago.

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Old 05-25-2013, 12:48 PM   #17
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Not worth the money. Same goes for extended warrenties on electronics, appliances, vehicles.
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Old 05-25-2013, 02:09 PM   #18
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Since it came with the house and is really not costing you anything (already included in price) and it gives you peace of mind for that year, sit back and enjoy it. If you have a claim in that year you can judge for yourself wether to renew it. I mean to get 2 new what $5000 heat pumps for $200 doesn't seem like a bad deal. And is my understanding if you don't 1 repair guy you can get another. Good lord for $100 you can't a service call for that.
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Old 05-25-2013, 05:33 PM   #19
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Since it came with the house and is really not costing you anything (already included in price) and it gives you peace of mind for that year, sit back and enjoy it. If you have a claim in that year you can judge for yourself wether to renew it. I mean to get 2 new what $5000 heat pumps for $200 doesn't seem like a bad deal. And is my understanding if you don't 1 repair guy you can get another. Good lord for $100 you can't a service call for that.
More like 2-600 to 700 dollar outdoor units. 13 SEER builders grade Payne units.
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Old 05-25-2013, 06:16 PM   #20
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Complete Protection - Home Warranty


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My new home included a warranty from CompleteProtection.com which actually has some great reviews online. Although i do plan on learning to repair as much as I can, this at least gives me some peace of mind for the next year and will allow me to focus on other projects rather then break/fix.

Does anyone have experience with these types of companies. Most of the ones I see online get terrible reviews, this one however, seems to be the only good one of the bunch.
yes, I currently work with American Home Shield and have worked with First American, Old Republic and Cross Country home warranty companies. First thing I can tell you is DO NOT TOUCH ANYTHING YOURSELF and if you do DO NOT TELL THE COMPANY THAT COMES OUT TO REPAIR AN ISSUE YOU HAVE WORKED ON THAT YOU WORKED ON IT. Any and all claims that you have touched will be denied.

I work home warranty in the hvac field. Ask me anything, I know. And btw, the better your coverage plan the less any company is going to want to do the work because if the home warranty company covers any and all repairs and charges than that's a high ticket which we do not want, not good for us. You must realize it's a number game. We have to keep our guideline cost down per ticket. If we get one $1000 guideline (if the home warranty pays us a grand) than it can take 8-10 low cost tickets to get the average back down. Our average is around $200.00, that's where we need to maintain what we charge to the home warranty company.

The name of the game is incur out of pocket expenses from the home owner and charge the home warranty company as little as possible to keep our guideline down, and if we can't get any money from you to our personal company than what's the point, let the next schmo take it. If any repair company continually keeps charging any home warranty company tons of money than the home warranty company quits sending them work as it costs too much for them.

There are many people who swear by their home warranty then there are those ready to throttle them because no one company is wanting to do the repair so it keeps getting passed back and forth, recalled and whatnot. But for those fed up it's a sale ready and waiting for us, gift wrapped.

It can save you money for serious repairs, but since you're already paying for it (and you are) per month than it's pretty much just at the time of the repair that you're saving money, on the spot at that instant, but they will still be receiving your money in payments and if you've been paying for a year or two than you've already paid more than what you would've saved.

You didn't hear this here.

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Last edited by Doc Holliday; 05-25-2013 at 06:25 PM.
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