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Old 01-15-2014, 07:44 AM   #46
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


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Originally Posted by Rango View Post
I would have no problem with a customer supplied part but it would not be warranted by me. Same if the part was specified.
That's fair enough. But on the other hand if you break it while installing, you get to buy another one.

I remember this one job we hired a crew to do. Install 70 danfoss (heating) zone valves in a small apartment block. These valves are directional dependent and the arrows are stamped right on them. In spite of that, about 40 of them went in backwards.

They of course were told to remedy the situation (at their own expense) and they did, but they broke 3 valves while reversing them. They tried to bill us for 3 new ones because they "don't warranty our parts". Well... that didn't go very far.

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Old 01-15-2014, 08:00 AM   #47
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


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They of course were told to remedy the situation (at their own expense) and they did, but they broke 3 valves while reversing them. They tried to bill us for 3 new ones because they "don't warranty our parts". Well... that didn't go very far.
Of course they should replace them but it doesn't sound like they should have been doing the job in the first place.
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Old 01-15-2014, 12:00 PM   #48
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


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True he doesn't have to do anything, but then on the same note the customer doesn't have to hire the guy. I for one always insist on a price breakdown and labor breakdown. Now I dont mean list every wire nut, every cable clamp, every switch I mean just a total parts price.

There are a lot of true professionals out there that do not have a problem breaking down price/labor.
No he didn't have to hire him. The contractor gave him a price, they agreed upon it. I honestly don't think I would ever do a material break down for a customer. I would do a labor/materials but not break down all the materials.

Either way if you want us to do your project you will pay the mark ups.

Now we inventory a fair amount of material for two reasons. It's there when were/the customer is ready for the project to start and it is cheaper for both the customer and us.

If we ordered material for ever 10 sq job, the delivery charges would suck, we would have to make sure someone is around to unload it, ect. If we buy two truck loads of materials that would do 20-30 10 sq jobs, we only have to unload it once, and only have one delivery charge. A OTR delivery charge is much less then the 50-75-150 whatever the supply house charges to deliver. Plus when you order more material you get it for a lesser price.

On the customer end, all of these costs get passed on to you, just like they do to us from the supplier/manufactures end. We have to pay for taxes, "overhead" (storing the materials) and make a bit of a profit on the materials. Why wouldn't we we are the ones dealing with them not you.

The problem with the owner buying the materials is, they may buy some off brand or 2nds and not know it and they most likely pay more for it.

Interesting fact I just looked up. Menards currently sells a roll of 60 mill 20X100 EPDM for $1,598.00 or $1,422.22 with the 11% rebate. No taxes included. You also don't know what plant or who's it is, no warranty or one you will fight to get honored. Now if you had a 20 sq low slope roof that you wanted us to do and used our material, that same roll would be around the $1,450.00-$1,600.00 after all taxes overhead ect. You could then get a full warranty, not something you would get with supplying your own parts. You would also know who it was from, as the labels would be right there on the roll.

But hey we are all just trying to rip someone off now aren't we
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Old 01-15-2014, 04:15 PM   #49
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


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Of course they should replace them but it doesn't sound like they should have been doing the job in the first place.
Lol!

Funny... that's what I said.
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Old 01-15-2014, 04:27 PM   #50
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


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Now we inventory a fair amount of material for two reasons. It's there when were/the customer is ready for the project to start and it is cheaper for both the customer and us.
There are however problems in keeping an inventory which makes the savings not worth it in some minds..... Theft is one of those problems, and fire risk is the other.
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Old 01-15-2014, 05:57 PM   #51
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


Most service providers--plumbers and electricians in particular, stock a lot of parts on the truck---and yes,many become truck worn or broken and that shrinkage is one reason for the service guy to charge a premium for the parts.
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Old 01-16-2014, 11:29 AM   #52
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


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There are however problems in keeping an inventory which makes the savings not worth it in some minds..... Theft is one of those problems, and fire risk is the other.
The "premium" charged also included the insurance to cover such issues, although theft isn't as much of a problem for us but it can happen.


Some contractors inventory items, some don't. Both have their positives and negitives. This is just the way we do it, and have done it for years.
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Old 01-16-2014, 11:49 AM   #53
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


Inventory also is taxed every year.
Make 0 since just the way it is.
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Old 01-16-2014, 12:40 PM   #54
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


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Inventory also is taxed every year.
Make 0 since just the way it is.
Its taxed every year because it is assumed you turn over all inventory in a 12 month period.

You get charged tax on your supplies because you are supposed to charge your customers tax when you sell them....
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Old 01-20-2014, 05:00 PM   #55
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


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I don't know about you guys.. but I expect a contrator to make his money from repairs and services. . Not flipping parts/materials...

The examples about wal-mart and such do not apply imo. because when I go to walmart I expect they make money on whatever I buy from them.

I agreed to his hourly rate. I did not agree to buy a part from him. He told me he's at the supplier and the part costs 1000. In my mind I am agreeing to him buying the part for me and me paying him for his labour.

I will be paying him but I feel like I was mislead.
No contractor will ever go out of his/her way to spend the time needed to find the correct part, go fetch the park, drive it to your home, install it AND warranty it. Part of the markup is for S&H, and part is for warranty.

Contractors also don't normally install parts gotten by the customer and warranty them.

It is not unreasonable for the tradesman to markup his/her price. There is absolutely no difference between this and an auto mechanic. Do you really believe that the part your mechanic replaced was sold at cost?
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Old 01-20-2014, 08:39 PM   #56
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


Would have been nice if the OP would have stated what motor/pump needed replaced.

Some VS blower motors do cost in the $1,000.00 range wholesale.

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