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Old 01-13-2014, 04:51 AM   #16
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


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Originally Posted by lim1017 View Post
I agreed to his hourly rate. I did not agree to buy a part from him. He told me he's at the supplier and the part costs 1000. In my mind I am agreeing to him buying the part for me and me paying him for his labour.

I will be paying him but I feel like I was mislead.
One element of a contract is that the parties must reach mutual assent or a " meeting of the minds". It is clear that you and the contractor did not have this therefore you had no valid contract with him. Find out how much the part cost and pay him for that with a separate check and on the memo line write "parts reimbursement".

Then pay him his hourly rate that you agreed to and be sure to include the time he spent picking up parts.

If he takes you to court, with no clear-cut offer and acceptance in writing, it is not a certainty that a Judge would grant this contractor his price on the part. It is worth a try. Stand on your principles.


Last edited by rosem637; 01-13-2014 at 05:03 AM.
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Old 01-13-2014, 05:10 AM   #17
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


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If he takes you to court you will lose.
If he takes you to court, with no clear-cut offer and acceptance in writing, it is not a certainty that a Judge would grant this contractor his price on the part.

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it will be on your record.
If a dispute over a repair is the worse thing on your record, then I say big deal.

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and you will pay his legal costs.
What a few extra dollars to stand on principle.
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Old 01-13-2014, 06:25 AM   #18
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


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Originally Posted by lim1017 View Post
I don't know about you guys.. but I expect a contrator to make his money from repairs and services. . Not flipping parts/materials...

The examples about wal-mart and such do not apply imo. because when I go to walmart I expect they make money on whatever I buy from them.

I agreed to his hourly rate. I did not agree to buy a part from him. He told me he's at the supplier and the part costs 1000. In my mind I am agreeing to him buying the part for me and me paying him for his labour.

I will be paying him but I feel like I was mislead.
Ayuh,... Then you just Don't understand how Business works,....

The Parts, are a part of the man's Services,...

You agreed, Pay up,...
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Old 01-13-2014, 06:29 AM   #19
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


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Plus you can plan on him never coming back if you ever need service again.
Or, if it like it is in my town, nobody else either. We all talk to each other. The guys I know all mention the customers they have problems with. Kind of a black list of sorts. If they call, the price quote goes higher
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Old 01-13-2014, 06:55 AM   #20
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


In your first post, you say the contractor told you the price was $1000 + his hourly rate. In post #15 you state you did not agree to the cost of parts, only his hourly rate. I'm confused.

would expect that if you phone around for the price of ONE pump, you will probably be quoted the price your contractor charged, or possibly slightly higher.

If he showed you bills totalling $1100 for parts, would you pay him an extra $100?

If you only want to pay his hourly rate, be sure to include driving time to and from the job, as well as to and from the parts store, and any time he spent waiting in the store for service; not just his time on the job site.

Or you could just stiff the guy, he won't be coming back to work for you again anyway.
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Old 01-13-2014, 07:01 AM   #21
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


What service trade shows wholesale cost of parts and markup?
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Old 01-13-2014, 07:03 AM   #22
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


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Originally Posted by lim1017 View Post
Well My train of thought was. I am paying this guy for his services. He is tradesmen not a retailer of parts.

What harm can it be to ask for a reciept to show he did in fact buy the part he said he did at the price etc.

I guess I am mistaken

Thanks for the responses though everyone


"he won't be coming back to work for you again anyway."

My guess is that the op won't be coming back here to view the 18 posts of humiliation.

Tough crowd to learn from...even with the admission that he was mistaken. At least he was gracious enough to thank everyone..
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Old 01-13-2014, 07:22 AM   #23
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


I've had a few customers try to pull this on me before.
One guy I thought was a friend was trying to open up a restaurant so I did not mark up any of the materials.
His book keeper convinced him I was ripping him off so he went to my supplier behind my back and wanted to look at my receipts.
The real reason the bookkeeper back stabbed me was her son in law was also a contractor and wanted him to do the work instead.
I quit because if the distrust and going behind my back and he took over.
Funny part is he charged $20.00 more an hour then I did, marked up all the materials and added 10% extra to every invoice to cover misc. cost.
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Old 01-13-2014, 07:32 AM   #24
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


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Originally Posted by lim1017 View Post
I don't know about you guys.. but I expect a contrator to make his money from repairs and services. . Not flipping parts/materials...

The examples about wal-mart and such do not apply imo. because when I go to walmart I expect they make money on whatever I buy from them.

I agreed to his hourly rate. I did not agree to buy a part from him. He told me he's at the supplier and the part costs 1000. In my mind I am agreeing to him buying the part for me and me paying him for his labour.

I will be paying him but I feel like I was mislead.

here is what you said , I called in someone to take a look at it, he told me the motor/pump needed to be replaced and that it would cost $1,000 for the parts + his hourly wage. I did not have time to go around gathering quotes , this my take on it you agreed and he fixed it, he doesn't have to show you nothing , even if he got the part for free, that is his busisness, the unit is working fine?? the parts + his hourly wage pay the man like you said you were going to do the line above is the next case , the parts + his hourly wage , i been in busisness for about 50 yrs and retired now , now if you hire a handy man and you tell him to go buy the part's and here is the money , bring me my recipet than that is different my 3 cents no recipt needed
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Old 01-13-2014, 07:35 AM   #25
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


Pretty much everything I was going to say has been covered already by everyone else. There is always a markup, at a place i used to work at the markup was rather steep. In the service van there was the parts/price book that had our cost and what the customer would pay. So say on your fireplace your fan went and needed to be replaced in the book the cost wouldve been something like $236 and the customer wouldve been paying close to $500 for it. The markup is there for the contractor to pay his bills...

Registration fees, insurance, vehichles leases/payments, paying employees....

In my eyes that is actually not that bad of a bill for the work done.

I also agree with whoever said that you may burn bridges with the contractor/other local contractors. Also in the service van price book was a do not service list with customers that either A) wouldnt pay B)were rude swearing name calling other ignorant stuff on the phone or when the tech was there. C)storys from other techs saying the person is horrible to work for

Last edited by ahrens; 01-13-2014 at 07:39 AM.
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Old 01-13-2014, 07:49 AM   #26
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


Please do not flame the OP---this member learned a hard lesson and took the high road----and agreed to pay the bill----

I think we have all been scalped by a mechanic or other service provider----

I know I have been----I was flaming mad and stomping my feet ,rather like this member---be nice---I think this member is taking this rather well actually---Mike----
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Old 01-13-2014, 09:10 AM   #27
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


Quote:
Originally Posted by rosem637 View Post
One element of a contract is that the parties must reach mutual assent or a " meeting of the minds". It is clear that you and the contractor did not have this therefore you had no valid contract with him. Find out how much the part cost and pay him for that with a separate check and on the memo line write "parts reimbursement".

Then pay him his hourly rate that you agreed to and be sure to include the time he spent picking up parts.

If he takes you to court, with no clear-cut offer and acceptance in writing, it is not a certainty that a Judge would grant this contractor his price on the part. It is worth a try. Stand on your principles.
I think there was a "meeting of the minds" when the OP said to go ahead and make the repair. He/she could have gotten other quotes.
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Old 01-13-2014, 09:31 AM   #28
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


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Originally Posted by lim1017 View Post
I don't know about you guys.. but I expect a contrator to make his money from repairs and services. . Not flipping parts/materials....
You had a very wrong idea on how business works. That pump gets marked up every time it changes hands, yours are not exempt.
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Old 01-13-2014, 10:34 AM   #29
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


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You had a very wrong idea on how business works. That pump gets marked up every time it changes hands, yours are not exempt.
Exactly. A friend of mine is the service manager at a large car dealership. He installs parts for customers all the time. He has a wholesale (dealer) cost for the part, and a retail price for the part.

In town I deal with two supply houses for parts. One of them provides a suggested retail price on the invoice when I get parts. Most of the guys I know around town either use that suggested price or something close to it based on their costing and pricing structure. I recall some of the auto parts places do the same. In both cases, if you went into the place without being a contractor/account holder, you would be charged the retail price.

When I do work for my good customers, I discount from the retail price based on how good of a customer they are
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Old 01-14-2014, 11:33 AM   #30
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Can a contractor/Repairman refuse to provide me with a receipt for parts?


Quote:
Originally Posted by lim1017 View Post
I don't know about you guys.. but I expect a contrator to make his money from repairs and services. . Not flipping parts/materials...

The examples about wal-mart and such do not apply imo. because when I go to walmart I expect they make money on whatever I buy from them.

I agreed to his hourly rate. I did not agree to buy a part from him. He told me he's at the supplier and the part costs 1000. In my mind I am agreeing to him buying the part for me and me paying him for his labour.

I will be paying him but I feel like I was mislead.

You can also look at it this way. We will say this pump and other parts cost $1,000. The contractor buys parts from the same supply house for the last 20 years. The supply house gives him a 15% discount for loyalty. So the parts cost him $850.00 for being a loyal customer and probably has bought 15 of these pumps/motors what ever before.

Also he is under no obligation to show you anything other then a final price. Where he messed up is when he said "it will be $1,000 for parts". Where as he should have just said to fix this properly it will cost $X,XXX Cost break downs are for information only, he doesn't have to provide it. It only opens doors for problems like this.


Last edited by 1985gt; 01-14-2014 at 11:36 AM.
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