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Old 07-01-2013, 09:47 PM   #16
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Crystal windows - any opinions?


lol, yeah, the pot heads.

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Old 09-21-2013, 11:05 AM   #17
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Crystal windows - any opinions?


I had windows and doors installed by Crystal in 2002. At first I thought all was OK and then about 3 years in I started getting damp below my bay window. I spoke to many builders and over the years have tried many remedies, but the damp still returns in the winter. I finally removed the cladding off the front bottom half of my house to discover that when my porch was replaced by Crystal they neglected to fill the void between the house and the porch which they had created during the installation, and had simply replaced the cladding they had to remove to do the installation. This has been allowing moisture and cold into the house and causing the damp. I have just finished a letter to them with photos and am awaiting a response. Shoddy workmanship or what?
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Old 09-21-2013, 11:35 AM   #18
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Crystal windows - any opinions?


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Originally Posted by sweetiedarling View Post
I had windows and doors installed by Crystal in 2002. At first I thought all was OK and then about 3 years in I started getting damp below my bay window. I spoke to many builders and over the years have tried many remedies, but the damp still returns in the winter. I finally removed the cladding off the front bottom half of my house to discover that when my porch was replaced by Crystal they neglected to fill the void between the house and the porch which they had created during the installation, and had simply replaced the cladding they had to remove to do the installation. This has been allowing moisture and cold into the house and causing the damp. I have just finished a letter to them with photos and am awaiting a response. Shoddy workmanship or what?
I seriously doubt that Crystal windows built your porch or for that matter did the install on your windows. They are a window manufacturer not a builder or installer. Sounds like the builder/contractor you hired is the one responsible for the problems you are having

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