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Old 09-11-2007, 12:56 PM   #16
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Compensation for poor quality?


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Originally Posted by NateHanson View Post
I'm sure BOTH of you will be happy to see the end of this project.
Absolutely.

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Old 09-11-2007, 02:25 PM   #17
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Compensation for poor quality?


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Originally Posted by kcrossley2 View Post
...and BTW, my time IS worth something. That's the whole point of this thread.

Hold up just a moment, your time is worth a bunch...it provides some form of value to your family, you said you run a business out of your home, I'm guessing your time to you and your family is tremendously valuable.

BUT to a builder or someone fixing your home...it doesn't have the same value, and I doubt you're entitled to compensation for it. Request away, nothing keeping you from that. When I built my house, I had to re-do some things...but the difference is we agreed on an acceptable price up front for my time and material.

From a previous post you said you wanted something...a dinner a HD (!) card...have you said this to your builder. You may have some success with that...but certainly don't hold your breath. In the original posts it reads as though you wanted to be the same as an employee...this puts it in a better perspective of what you're looking for.
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Old 09-11-2007, 02:30 PM   #18
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Compensation for poor quality?


I guess what I'm really looking for is a sincere apology and to shed this feeling like I'm being a pain in the ass for mistakes I identified and am trying to get fixed.
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Old 09-11-2007, 02:33 PM   #19
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Compensation for poor quality?


Most people only want the builder to fix the damage fast and right... rather than worrying about compensation of his/her time... as buying a new home.. this is the expected risk... otherwise... buy a old home which you see what you get before making the buying decision....

As long as the builder continue fixing the problem.. I think you should feel content and lucky... because what he can do is still fix it for you... but just take years to finishing it... which to most people is more important...
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Old 09-11-2007, 02:50 PM   #20
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Compensation for poor quality?


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I guess what I'm really looking for is a sincere apology and to shed this feeling like I'm being a pain in the ass for mistakes I identified and am trying to get fixed.
There we go...now your at the root of what you want much more focused. And I don't think your asking too much....but not sure you'll get even that. As for being a PITA...don't give it a second thought....it's your house you paid much money for goods and services...and for that you should expect an accepted level of quality. What's his number, I'll call him for you! Be thankful he's trying to fix things...not all as fortunate.

I really hope you continue to get things fixed...and while you have him there...keep finding things until your satisfied....that's your job.

Best of luck to you!
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Old 09-11-2007, 03:21 PM   #21
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Compensation for poor quality?


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Originally Posted by kcrossley2 View Post
I guess what I'm really looking for is a sincere apology and to shed this feeling like I'm being a pain in the ass for mistakes I identified and am trying to get fixed.
I didn't do it, but I'll offer an apology if it will make you feel better:

Sorry to hear of all you have been through and the fact that you feel that you got a second or third rate managed job with alot of additional hassles and worries to go with it, as well as a serious loss of your peace of mind.

There - hope that helps....
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Old 09-11-2007, 03:29 PM   #22
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Compensation for poor quality?


What made you think having a house was like buying a TV?

There are always problems as everyone recognizes.

I had a job where one of the conditions up front was that I would not buy a home under construction or build a new home.

I worked for a construction related company and was paid to do my job and not get involved in the time consuming items that come with home construction.

Can you document all the time involved? I am sure the builder can document his time over and above the usual hand-holding and material selections.
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Old 12-19-2007, 01:01 AM   #23
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Compensation for poor quality?


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Originally Posted by kcrossley2 View Post
If a builder has produced a poorly constructed home that resulted in quite literally hundreds of lost hours of my time, am I being reasonable to request some form of compensation, be it money or services?
No I am in the same situation. I have no idea what to do. I am considering contacting a local newspaper to tell my story so that no one else makes the same mistake? How legal is this? I am up late can't sleep and will probably not go into work tomorrow so i can go up to our nightmare and take pictures to show the local nespaper and attorney. I think more people should start craking down on these shady builders
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Old 12-19-2007, 03:20 PM   #24
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Compensation for poor quality?


Sorry you got stuck with a headache but he is trying. These are all things that should have been on the final walk throught or a 30 day punch out. I would not hold out getting any thing out of him. Just spread the word that he is a bad builder and try to let the rest go. Did you choose him to build for you or bought his home?
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Old 12-20-2007, 11:32 AM   #25
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Compensation for poor quality?


Regarding "am I being reasonable to request some form of compensation, be it money or services?".

Why would you want the builder to compensate you in the form of services given his history with you?

Somewhere else above you stated something to the effect of at least 100 hours & probably approaching 200 hours. If you take this to court you will need to document those hours. And also prove that it disrupted your job to the point that you were actually out X number of dollars.

And for those hours when you would have been watching TV versus doing work the compensation will be much less.

I guess your case makes the case that hiring independant inspectors prior to closing might be worth the money. Granted, they would not have caught everything but at least a good portion of those items would have been. And the builder would have been more motivated to fix them if they were preventing closing & him getting his money.

I would sit down with him & hear his side. Be blunt & ask him if all his builds go like this, ask him if he feels good about the way the house was built.

Depending on his comments and attitude that would help define how you may want to proceed. If he's a total jerk, go after his money & reputation. If he's just a bad builder down on his luck maybe just go after his reputation so other people don't have to go through what you did.
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Old 12-20-2007, 12:48 PM   #26
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Compensation for poor quality?


I think the most valuable thing you will get from this guy is the lesson you learned from this.
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Old 12-20-2007, 03:32 PM   #27
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Compensation for poor quality?


kcrossley2, you went all the way from wanting to sue and get monitary gain down to an apology. That sounds like he ticked you off at some point, probably from a bad attitude because of re-dos. Then from that point you were not going to be happy with anything he did and he was going to be unresponsive to you because he is now loosing money. Remember that he is loosing money and just wants to get out of the job at this point. There should be some constillation in knowing that. He may not be a bad person just a bad communicator. Construction of anything takes proper time and materials management, that's why we make money on some jobs , break even on others and loose money on still other jobs. It's an extremely tough business that takes tons of experience to actually make a good living. It sounds like having a good mediator between the two of you such as the Better Business Bureu might be a way to come to a comprimise from both of you. Individuals who are working together on a common project for a long period of time are bound to get pissed at each other. Don't forget that this person may have a family just like you and what he thinks is quality work may be different from what you think is quality. Color mishaps and cosmetic stuff all though is very important, look at all the structural items and major construction aspects are they of exceptible quality?
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Old 12-20-2007, 05:02 PM   #28
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Compensation for poor quality?


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Originally Posted by timber View Post
kcrossley2, you went all the way from wanting to sue and get monitary gain down to an apology. That sounds like he ticked you off at some point, probably from a bad attitude because of re-dos. Then from that point you were not going to be happy with anything he did and he was going to be unresponsive to you because he is now loosing money. Remember that he is loosing money and just wants to get out of the job at this point. There should be some constillation in knowing that. He may not be a bad person just a bad communicator. Construction of anything takes proper time and materials management, that's why we make money on some jobs , break even on others and loose money on still other jobs. It's an extremely tough business that takes tons of experience to actually make a good living. It sounds like having a good mediator between the two of you such as the Better Business Bureu might be a way to come to a comprimise from both of you. Individuals who are working together on a common project for a long period of time are bound to get pissed at each other. Don't forget that this person may have a family just like you and what he thinks is quality work may be different from what you think is quality. Color mishaps and cosmetic stuff all though is very important, look at all the structural items and major construction aspects are they of exceptible quality?
This doesn't make too much sense on a number of levels.
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Old 12-20-2007, 06:21 PM   #29
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Compensation for poor quality?


your right, I think I got mixed up on the threads I was looking at. I was reading two different threads on dissatisfaction and got a little too emotionally involved in the both of them! Man this is the first winter I've taken an extensive period of time off and I got way to much time on my hands! Why didn't someone warn me about getting hooked on this site! My wifes about to kill me! I took this extra time off to work on my own house! Not stare at a computer screen!

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